Their Webfusion Myserverworld server has been down for second day continuously. The status at the parent company Tsohost states the server has problems as websites are set to read only so we cannot up... See more
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Earlier this company was under Xcalibre and donhost, it's been worst since webfusion take over. We have been customer for many years. The ticket system really worst, no one gives information at rig... See more
This company is a totally scam ,they take your domain illegally before the 3 months redemption and cancellation period and sell it to one of his German partners (Berger) I think this is the name of th... See more
Don't bother asking for support on a Sunday as hardly anyone is working. 1st line support is poor and is generally there to fend customers off. There is no active server monitoring so if your server g... See more
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Company details
Information provided by various external sources
Business hosting services from Webfusion including shared web hosting, virtual servers, dedicated servers and custom servers. Try our email hosting and sharepoint software.
Contact info
United Kingdom
- webfusion.co.uk
AVOID
Absolutely shocking service, was told that I would be able to cancel with 30 days notice over the phone. After 6 months or so of terrible service with their VPS service mainly my website going down with no notice or notification on a regular basis (about once a week) I decided to cancel.
Having just gotten off the telephone with them after about 2 hours I find out that they say I'm in a 12 month contract which I've never signed and that the salesperson who told me I could cancel was wrong but because I didn't take their name (6 MONTHS AGO) they wouldn't do anything.
I am now going to see what I can do with consumer advice as they failed to live up to their end of the contract due to the website going down regularly and then finding out they are trying to get me to pay for the service I have since transferred for another 6 months.
I could not imagine worse customer service possible and AVOID this company!!
13 October 2010
Unprompted review
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