WebDoctor.com.au  Reviews 22

TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

I have booked twice with this service after the initial appointment and both times paid for appointment waited at the time and it was cancelled 5 minutes before it was scheduled. No explanation no rea... See more

Rated 5 out of 5 stars

Dealing with a medical issue can be stressful, but WebDoctor made it easy. The online consultations was simple. and l had my presciption sent to my phone in no time. Great service!

Company replied

Rated 5 out of 5 stars

Great experience in my on line consultation, very professional, highly recommended, easy to book, very trustworthy doctor. Thanks Dr. Jody :) he fix me while I was on vacations.

Company replied

Rated 5 out of 5 stars

I have used WebDoctor for medical certificates numerous times over approximately the last couple of years. I chose them because they had positive reviews and were a little cheaper than the rest. T... See more

Company replied

Company details

  1. Medical Group
  2. Medical Center

Written by the company

Your Safe and Secure, Online Doctor Solution. Take the hassle out of visiting your doctor for common issues or embarrassing problems. You can order your prescription online within minutes using your computer, tablet or smartphone and have the prescription sent straight to your mobile or email.


Contact info

4.2

Great

TrustScore 4 out of 5

22 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

I needed a prescription quickly and…

I needed a prescription quickly and WebDoctor delivered. The process was straightforward, and I received my prescription via email within minutes. Highly recommend for anyone needing quick and reliable service. Thanks WebDoctor

14 November 2025
Unprompted review
Rated 5 out of 5 stars

I needed a prescription ungently

I needed a prescription ungently, and WebDoctor came through. The whole process was simple and hassle-free, and my prescription arrived in my email with minutes. I'd definitely recommend them to anyone looking for fast and dependable service.

11 November 2025
Unprompted review
Rated 1 out of 5 stars

I have booked twice with this service…

I have booked twice with this service after the initial appointment and both times paid for appointment waited at the time and it was cancelled 5 minutes before it was scheduled. No explanation no reason and no option other than to book again. Beware if you are hoping to obtain a repeat prescription. Seems a scam

29 October 2025
Unprompted review
Rated 5 out of 5 stars

WebDoctor offers a comprehensive…

WebDoctor offers a comprehensive service at a reasonable price. I was able to consult with a doctor online and receive my prescription without leaving home. Excellent value for the convenience provided.

2 October 2025
Unprompted review
Rated 5 out of 5 stars

Dealing with a medical issue can be…

Dealing with a medical issue can be stressful, but WebDoctor made it easy. The online consultations was simple. and l had my presciption sent to my phone in no time. Great service!

23 September 2025
Unprompted review
WebDoctor.com.au  logo

Reply from WebDoctor.com.au

Thanks Donna

Rated 5 out of 5 stars

I've used WebDoctor multiple times…

I've used WebDoctor multiple times medival certificates and perscriptions. Each experience has been professipnal and efficient. Theeir team is respnsive, and l appreciate their commitment to quality service.

21 September 2025
Unprompted review
WebDoctor.com.au  logo

Reply from WebDoctor.com.au

thanks for your support Alison

Rated 5 out of 5 stars

Great experience in my on line…

Great experience in my on line consultation, very professional, highly recommended, easy to book, very trustworthy doctor. Thanks Dr. Jody :) he fix me while I was on vacations.

25 September 2025
Unprompted review
WebDoctor.com.au  logo

Reply from WebDoctor.com.au

Thanks Dayana !

Rated 5 out of 5 stars

Highly recommend, easy to use.

Have used web doctor many times when i’ve been very sick and couldn’t get a GP appointment! Very easy to use and reliable. Couldn’t recommend more.

3 October 2025
Unprompted review
WebDoctor.com.au  logo

Reply from WebDoctor.com.au

Thank you for your ongoing support Victoria.

Rated 5 out of 5 stars

straight forward, easy to you, friendly doctor

I got a medical certificate it was very easy to submit the request, the doctor as mentioned called me within 2 hrs. - I think 30mins and then I was emailed the certificate. No need to wait and get even sicker in the local GP surgery for hours.

30 September 2025
Unprompted review
WebDoctor.com.au  logo

Reply from WebDoctor.com.au

Thanks Patrick! Hope your feeling better

Rated 5 out of 5 stars

Excellent Service, Reasonably Priced.

I have used WebDoctor for medical certificates numerous times over approximately the last couple of years.
I chose them because they had positive reviews and were a little cheaper than the rest. They have been excellent, very quick, very professional, each and every time.
On my most recent usage there was a glitch which led to me making a second application and payment (my fault I should have contacted them first). The WebDoctor Team spotted two applications and payments and refunded me before I even contacted them. That is honesty folks!
I don’t know why all the negative reviews - perhaps competitors trying to steer traffic their way - but I do highly recommend Web Doctor as prompt, honest, professional and reliable.

1 September 2025
Unprompted review
WebDoctor.com.au  logo

Reply from WebDoctor.com.au

Thank you for your ongoing support Virginia

Rated 1 out of 5 stars

Avoid

Made appt for March in February. On day of appointment was woken at 3am with alert they cancelled appointment for that day. That morning emailed asking when Doctor would be available next and I was told they would contact me in next few weeks. Three weeks later emailed them had no response, another week after that I emailed them and still no response. Offers great service was hoping it would be a good experience. Possibly one doctor available which would be challenging but then perhaps change services offered? Hopefully resolves in future as shame no service available was hoping to use. Have tried UpDoc which was fantastic highly recommend.

Received response below from Webdoctor on 3/10/2025 6 months post feedback! 😂 🤷‍♀️

14 April 2025
Unprompted review
WebDoctor.com.au  logo

Reply from WebDoctor.com.au

Sorry to hear about your experience using this service but I am glad you found what you were looking for with another provider.

Rated 5 out of 5 stars

Prompt, Excellent Service

Prompt, responsive, and straightforward process to get a medical certificate without needing to actually see a Doctor. Couldn't recommend these guys highly enough and will use them again.

9 January 2025
Unprompted review
WebDoctor.com.au  logo

Reply from WebDoctor.com.au

Thanks Jonathan

Rated 1 out of 5 stars

Scam

Scam. Did not receive the referral but I did get charged.

19 December 2024
Unprompted review
WebDoctor.com.au  logo

Reply from WebDoctor.com.au

Hi Candice,

Thank you for your message. As clearly stated on our website and in our terms and conditions, we are unable to provide services for individuals under the age of 18. I can confirm that your payment was promptly refunded.

If you have any further questions or concerns, please feel free to reach out.

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