Webdesignavalon Reviews 

131
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff and project managers for their patience, helpful guidance, and clear communication during the website design journey. Many consumers note that the team goes above and beyond to deliver beautiful, custom websites that meet their specific business goals on time. Some reviewers were not happy with workflow management, noting occasional communication hurdles, phone communication issues, and difficulties obtaining domain credentials or website files. A few people also felt that project progress was delayed, or that they lacked direct contact with the actual developers working on their sites.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that consumers experienced a great working... See more

Service

Customers consistently note positive experiences with service, highlighting that reviewers appreciate the... See more

Customer service

Clients share positive opinions on customer service, frequently praising representatives for being patient,... See more

User experience

Reviewers highlight positive aspects of user experience, noting that people found the collaborative process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thank you to the manager Jason Reed for being so available to work together on my website and truly make it my vision! The kindness and professionalism he showed me meant a lot. They also have there o... See more

Rated 5 out of 5 stars

I want to say thanks to Warren who ensured customer satisfaction. When I work with businesses, I expect bumps. What matters is how they are handled. Warren handled things with care and ensured custome... See more

Rated 5 out of 5 stars

We are a startup and needed help and guidance to make our vision come to life. Dennis and Martin delivered an exceptional customer service experience and a great website. Everything I was promi... See more

Rated 5 out of 5 stars

it was easy and enjoyable to work with Dennis, our project manager.We found him to be both patient and knowledgeable. His team works well under him and we are very happy with our website. With that sa... See more


Company details

Written by the company

Web Design Avalon is your versatile platform for crafting stunning, interactive websites, catering to personal blogs, e-commerce shops, corporate sites, and custom web applications, all designed to captivate your audience.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

131 reviews

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No recent history of asking for reviews

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4.7

All reviews

(131)

69 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I would like to recommend Web Design…

I would like to recommend Web Design Avalon for creating your website. Adam was the individual that designed my website, and it turned out be exceptional. He has made some changes that I requested, and this was after they had been paid. You will be very pleased with his service.

24 January 2025
Unprompted review
Rated 5 out of 5 stars

Creative and Responsive

Adam and Gary our web designers, were very responsive to changes and additions, we required in the development process. Updates were provided in a timely manner, allowing us to meet our critical time frames.

15 May 2024
Unprompted review
Rated 5 out of 5 stars

Adam is a phenomenal designer

Adam is a phenomenal designer. When going over my design he knew exactly what I wanted and listened to exactly what I was looking for. He hears you out and goes over every thing he’s done after presenting your designs when he does a rough sketch until you ready to finalize your logo. Highly recommend him and his customer service is A1 and he’ll make you enjoy the logo and bring light to the vision of your logo that you dream of wanting

23 January 2025
Unprompted review
Rated 4 out of 5 stars

They did a good job

They did a good job. The only problems were with the process and my understanding what they needed and when they needed it. The process should have taken a week maybe 10 days but my schedule and getting things done in a timely fashion didn't jive.

17 January 2025
Unprompted review
Rated 5 out of 5 stars

Amazing experience!

I had the absolute pleasure of working with Adam and Gary to create my website, and I couldn’t be happier with the results! The website is sleek, functional, and perfectly captures the vision I had for my brand. They also designed an incredible logo that I absolutely love.

The entire process was seamless. Adam and Gary were professional, creative, and attentive to every detail. They took the time to understand my goals and turned them into a stunning final product. Communication was always clear, and they were open to feedback, making sure the end result was exactly what I wanted.

If you’re looking for talented and dedicated web designers who go above and beyond, I highly recommend going with this web designer. They’ve helped bring my fitness brand to life in a way I’m incredibly proud of. Thank you both for your amazing work!

10 January 2025
Unprompted review
Rated 5 out of 5 stars

Knowledgeable and stylish

They really know what they’re doing. They made me a really website, a great looking logo. They actually made 5 different ones for me to choose from and I liked all of them with only a little input on my end. I’m not easy to please in that area either. And Now they’re working on integrating all the social media into it. All for a reasonable price

31 December 2024
Unprompted review
Rated 1 out of 5 stars

➡️ Updated Review – Billing Concerns and Lack of Transparency

We signed a contract in September 2024. I was away on a meditation retreat in October–November, and in December I was asked to leave a review. At that time, we had just started, so my original review was based on very limited information.

We are a small-town couple in our 60s and 80s and have banked with the same institution for over 60 years. This is only the second time we have ever had an issue like this, and we have reported these transactions to our bank for investigation.

Because our accountant handles our bills, we did not see the charges until March 2026. At that point, we found multiple charges over time totaling thousands of dollars.

The charges appeared under different names, including:
“APPMI WEBHSKY APPMIZATION TX”
“APPMI WEBDESIGNAVALON APPMIZATION TX”

We only knowingly worked with Webshusky and were never informed of any connection to Web Design Avalon.

The appearance of charges under different merchant names on our credit card, without clear disclosure, was unexpected and contributed to our decision to escalate this matter.

We have filed reports with FTC (200166061), CFPB (260404-30910157), and IC3 (c01341-da67c64afe994531560b6ddf18), as well as law enforcement in multiple jurisdictions. These reports are currently under review.

Today, May 13, 2026, we received official notice from the Consumer Financial Protection Bureau (CFPB) that they were unable to send our complaint to the company for response because the company was either not on their complaint system or could not be properly identified or routed through their process.

This means that even a federal consumer protection agency faced difficulty locating or verifying the responsible company/entities associated with Webshusky / Web Design Avalon.

For consumers, this raises serious concerns regarding merchant traceability, transparency, and accountability.

We were also unable to verify the business address (39899 Balentine Dr, Newark, CA) or confirm licensing records in California or Texas based on available information.

We have requested DNS access several times. On April 17, 2026, we received a response saying it would be provided, but no timeline was given.

Important lesson: always independently verify merchant names, billing descriptors, legal registrations, physical business locations, invoices, and maintain direct control over your domain, hosting, and financial systems.

We also want others to know that even if fraudulent or questionable charges are over a year old, it is still important to file disputes, report to regulatory agencies, and continue pursuing investigations. In our case, despite the age of some charges, our bank continues to actively review disputes as new evidence and complaint documentation emerge.

Do not assume it is too late to report suspicious activity.

I am updating my earlier review to reflect our experience based on the information we later discovered, with the hope of helping protect other consumers, small businesses, seniors, and first-time website customers from similar financial and emotional hardship.

27 September 2024
Unprompted review
Rated 5 out of 5 stars

The Web Design Avalon team is…

The Web Design Avalon team is exceptional! Robin and Zoie were fantastic to work with, ensuring my vision was realized with a beautiful, functional website. They worked tirelessly, paying attention to every detail, and treated me with great respect throughout the process.

3 December 2024
Unprompted review
Rated 5 out of 5 stars

The Web Design Avalon team is…

The Web Design Avalon team is outstanding! Eric led the project with professionalism and creativity, ensuring every detail was perfect. The team is hardworking and dedicated, always going above and beyond to deliver exceptional results. They treat clients with respect and provide excellent communication throughout the process. I’m thrilled with the final website and would highly recommend their services to anyone looking for a top-tier web design team.

9 December 2024
Unprompted review
Rated 5 out of 5 stars

I am a happy customer

I am a happy customer. Thanks to the Web Design Avalon team of developers led by Jeremy, I have a great looking and well-functioning website. Jeremy and his team are true professionals. They have deep knowledge and proficiency in the field of web design. I would recommend them to anyone trying to build a business website.

29 November 2024
Unprompted review

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