Support is lacking. I purchased this Wordpress Plugin and immedately had trouble setting up the binding of the plugin calendar to my Google calendar. Put some time and effort into researching on my ow... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Support is lacking. I purchased this Wordpress Plugin and immedately had trouble setting up the binding of the plugin calendar to my Google calendar. Put some time and effort into researching on my ow... See more
Company replied
Excellent support service. Support is extremely knowledgeable and queries are answered quickly. The plugin is as it says very flexible, very powerful and simple to use for customers. Timeslots with ca... See more
I have been using the Webba Booking plugin for 3 or 4 years. It has been an invaluable help to my business. I use it mainly for booking photography sessions. Whenever I have a problem, the support ris... See more
First of all, if you don't want to strip down a semitruck because you need to carry groceries from the market, Webba Booking is for you. That's not to say that it won't cover highly advanced needs a... See more
Written by the company
Switzerland
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great plugin with good support when things go wrong
Thanks so much to the efficient support staff. It's not often I'm not able to figure out coding issues. But I was stumped.
The support staff helped with the missing link and booking form is working perfectly.
Very customizable booking form. Simple customer interface for a very powerful booking process.
Thanks again.
I found this tool on wordpress and installed in the website for a organisation (NGO) that offeres room for events and it works perfectly for them. They are really happy with this plugin. Thank you for creating Plugin that would be so useful for NGOs and SMEs or sole-preneur. It is easy to use in other languages as well (we used in German). I highly recommend you to try!
This is the best plug ins I ever experience. Super flexible and the customer service was the best! To Sir Ivan thank you so much Sir for the unending help and kindness. I would like to recommend this webba booking plug ins super convenient and the support that you will get everytime you have quieries is the best within a minute Sir Ivan always finds a way to help. THANK YOU WEBBA BOOKING!
Great plugin, functions very well + it must be the friendliest and the most patient customer service on Earth!
Great Plug In - Good and fast assistance.
Grande Plug In - Assistenza efficace e veloce.
very good support and good plugin,
It would have been better if there was a live chat option
but mail support is very fast, not bad
Thank you.
I am very happy to find webba booking. Their plugin is awesome, even in free version. I had a problem someday with adding services and help was so fast, this is incredible. I really recommend this company.
I've tried almost all the other booking plugins and I have kept this one as it is the best one for my needs. It is easy to set up, and I needed some personal modifications on the appearance and customer support was very helpful. I totally recommend the Webba Booking!
They have resolved my questions patiently and and with all the knowledge.
First of all, if you don't want to strip down a semitruck because you need to carry groceries from the market, Webba Booking is for you. That's not to say that it won't cover highly advanced needs as well, but after testing probably 15-20 plugins for a easy to use, customizable and flexible booking plugin, I don't need to look any further.
But the real star is the support. It's really fast, and Mandro really put in the effort to solve my problems. All this for a free plugin. I have not encountered this level of support, even for paid plugins, though it probably exists. Can't recommend enough.
I first just want to say that the customer service was truly fantastic and Ivan, really did go above and beyond in resolving the issue we had with the plugin. He was very knowledgeable and accessible. The product is great and we love it.
Sincerely,
A. Walters
I have currently 81 emails between me and customer support, because of things not working. I'm not super tech savvy, so I'm sure some of it was my fault and could be better if you know more than I do. The customer support is super responsive and put in a lot of time with me, but I've run two websites and never had to contact customer support at all before. Two stars because they really try to go above and beyond, but bottom line: I just don't need to use a plugin that makes me have to send/read 81 customer support emails.
Great plugin even the free Version!
Its perfect if you have basically no budget and no time, because it JUST WORKS
Excellent support service. Support is extremely knowledgeable and queries are answered quickly. The plugin is as it says very flexible, very powerful and simple to use for customers. Timeslots with capacities, that can vary based on each timeslot, manual overrides etc. I searched for a booking system that integrated with Woocommerce with these criteria for large hotels and landed on Webba. I have confidence in the code, know support will be there to help if advice or even custom development is further needed. 10/10 so thank you.
Really good product, but not easy to understand alone. I got a lot of help from the customer service and now it works really, really good. :-)
Great Plug-in with a lot of possibilities for settings. And a very fast and competent support.
The customer service for this plugin is absolutely second-to-none. I'm blown away by how good they are!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.