Webahead Internet Reviews 

556
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 107 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently emphasize the exceptional support and guidance provided throughout the website design process, praising staff members for being patient, helpful, and fully attentive to their specific vision. People truly appreciate the clear communication and professional expertise that makes building a new online presence simple and stress-free, even for those who are not tech-savvy. Though some customers experienced initial hurdles, minor technical hitches, or unexpected transfer fees during the course of their projects. A few reviewers also noted that navigating certain complexities required extra patience before all issues were successfully resolved by the team.

What people talk about most

Website

People report positive experiences with website design, highlighting the helpful guidance and professional... See more

Staff

Consumers find staff to be exceptionally helpful, reliable, and friendly, noting that team members... See more

Customer service

Users describe positive interactions with customer service, highlighting that account managers are... See more

Service

Customers expressed great satisfaction with the reliable and professional service, highlighting the... See more

User experience

Customers consistently note positive experiences with user experience, finding the process smooth,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From the first call to discuss my needs to the final website. Katie was absolutely brilliant put me on the right track, gave me some solid advice about what works and what doesn’t, what looks good and... See more

Company replied

Rated 5 out of 5 stars

I honestly couldn’t recommend Alisha enough! 🩷 From start to finish, she has been absolutely amazing. She was so helpful throughout the whole process of creating my website, kept me updated every... See more

Company replied

Rated 5 out of 5 stars

Really fantastic experience having Stacey design my cleaning website. From the start Stacey was informative, polite and friendly. I was talked through all the steps and kept updated as the websit... See more

Company replied

Rated 5 out of 5 stars

Absolutely amazing service from start to finish. Katie listened carefully to what I wanted and created a website with my vision completely. She was patient with my many questions and wobbles along... See more

Company replied


Company details

  1. Website Designer

Written by the company

Web Design Darlington & Durham in the North East, web designers specialising in affordable Web Design, SEO & Online Marketing from our office in Darlington.


Contact info

4.8

Excellent

TrustScore 5 out of 5

556 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(556)

104 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really happy with everything

I am really happy with the full experience with setting up my new website, Alisha was amazing! She helped explain everything to me and sent over a first version and helped tweak it and got it back to me in great timing and am super happy with how she explained everything to me! Couldn’t recommend enough! Thank you

18 March 2026
Unprompted review
Webahead Internet logo

Reply from Webahead Internet

Hi Orianne,

Thank you so much for your kind feedback, it’s really appreciated!

I’ll be sure to pass your comments over to Alisha, she’ll be delighted to hear how happy you are with everything.

We’re so pleased you’re happy with your new website and the overall experience. If you need anything at all going forward, please don’t hesitate to get in touch.

Rated 5 out of 5 stars

Professional, helpful and reliable

I worked with Vicky who led me through the whole experience of building a website as I had no idea where to start. I could contact her if I had any queries and she was always willing to go through everything. I would highly recommend her and the team who did an amazing job. Thank you.

17 March 2026
Unprompted review
Webahead Internet logo

Reply from Webahead Internet

Hi Susan,

Thank you so much for your kind review. We’re delighted to hear that Vicky was able to guide you through the whole process and make everything clear and easy along the way.

It’s great to know you felt supported throughout and are happy with the final result. Your recommendation really means a lot to us. We’ll be sure to pass your kind words on to Vicky and the team!

Rated 5 out of 5 stars

Incredible Service

I honestly couldn’t be happier with the website that’s been created for my business. From start to finish, the whole process was smooth, professional and incredibly well organised.

The team really took the time to understand my business and what I wanted to achieve, and they brought it to life better than I could have imagined. The site looks brilliant, feels modern and professional, and truly reflects my brand.

A special mention has to go to Joe Miller – he has been absolutely incredible throughout. Nothing was ever too much trouble, he was always quick to respond, extremely helpful, and guided me through everything step by step. His attention to detail and commitment to getting everything just right really stood out.

I would highly recommend them to anyone looking for a high-quality, professional website and outstanding service.

Thank you again!

26 February 2026
Unprompted review
Webahead Internet logo

Reply from Webahead Internet

Thank you so much for your incredibly kind words, it genuinely means a lot to us.

We’re absolutely delighted that you’re happy with the website and that the whole process felt smooth and well organised from start to finish. Bringing your vision to life and creating something that truly reflects your brand is always our goal, so it’s fantastic to hear that we achieved that for you.

I’ll make sure Joe sees your message, he’ll be thrilled. He takes real pride in his work, and your feedback about his responsiveness and attention to detail will mean a great deal to him.

It’s been a pleasure working with you, and we’re here whenever you need us going forward.

Thank you again for your recommendation and support.

Rated 5 out of 5 stars

"Thank you so much

"Thank you so much! You were incredibly helpful and went above and beyond".
A big personal Thanks to Demi who helped me achieve this.

Carl - Blank Canvas

24 February 2026
Unprompted review
Webahead Internet logo

Reply from Webahead Internet

Hi Carl,

Thank you so much for your kind words. We’re thrilled to hear that Demi was able to go above and beyond to help you achieve your website goals. We’ll be sure to pass on your personal thanks. She’ll be delighted.

It’s been a pleasure working with you, and we look forward to supporting you again in the future.

Rated 5 out of 5 stars

So I contacted Demi to have a website…

So I contacted Demi to have a website built.
Advised her briefly what I needed.
She took care of the rest great communication. Confident in her role and nothing was a problem. Fast efficient very competitive pricing.
The finished article is fantastic very pleased
Would recommend to everyone.

9 February 2026
Unprompted review
Webahead Internet logo

Reply from Webahead Internet

Thank you so much for your fantastic review. We’re delighted to hear that Demi made the website process easy and seamless for you. It’s great to know you’re happy with the finished site and that our communication, efficiency, and pricing hit the mark.

We really appreciate your recommendation and look forward to supporting you again in the future.

Rated 5 out of 5 stars

Great customer service with personal…

Great customer service with personal 1-2-1 support. I went to Webahead with my established business but no website and no idea what I wanted or needed. Their team had the inspiration and patience to guide me through the process, out the other side to a finished product I am really happy with. Human beings actually answer the phone when you call their offices, without a long automated gatekeeping system, which is rare these days. Also, the editing functionality to request/make changes to my site is super easy to use. I wouldn't hesitate to recommend them and I am a very happy customer. Thank you Webahead :)

20 February 2026
Unprompted review
Webahead Internet logo

Reply from Webahead Internet

Thank you so much for your kind words! We’re thrilled to hear that you enjoyed the personal 1-2-1 support and found our team helpful in guiding you through the website process. We always aim to make things easy, approachable, and human, so it’s wonderful to know you appreciated that.

It means a lot that you’re happy with your finished site and the editing functionality. Your recommendation really makes our day! Thank you for trusting Webahead with your business. We’re always here if you need us.

Rated 5 out of 5 stars

Demi was absolutely amazing

Demi was absolutely amazing! My website is exactly how I wanted it! She didnt mind about my numerous little alteration tweaks and was super fast in getting my website built! I love it!!!!!

18 February 2026
Unprompted review
Webahead Internet logo

Reply from Webahead Internet

Thank you so much for your amazing feedback! We’re absolutely thrilled to hear that you love your website and that it’s exactly how you envisioned it.

Demi will be over the moon to read this. She always goes above and beyond for her clients, and we’re so pleased that her hard work and attention to detail made such a positive impact.

It was a pleasure working with you, and we wish you every success with your new website! If you ever need anything at all, we’re always here to help.

Rated 5 out of 5 stars

First class service

Seamless from first contact through to completion, friendly and patient staff who had to put up with my slow pace, delighted with end result, I can highly recommend this team.
Website is sleek, modern and professional, special shout out to Alisha Wood.

21 January 2026
Unprompted review
Webahead Internet logo

Reply from Webahead Internet

Thank you so much for your kind words and recommendation.

We’re delighted to hear that you found the process seamless from start to finish and that you’re pleased with the final result. Our team always aims to be patient, supportive, and accommodating, so it’s great to know that came across.

I’ll be sure to pass your special shout-out on to Alisha, she’ll be thrilled to hear your feedback.

Wishing you every success, and thank you again for choosing us.

Rated 2 out of 5 stars

The website design was good, SEO package not.

The website design was economical and the end result was good. However, the top end SEO package I purchased was a complete waste of time and resulted in no work.

13 February 2026
Unprompted review
Webahead Internet logo

Reply from Webahead Internet

Hi Sharon,

Thank you for your feedback. We’re pleased to hear you were happy with the website design and felt it represented good value.

We’re sorry to hear you feel disappointed with the SEO package. SEO is a longer-term strategy, and results can vary depending on competition, industry, and timeframes. It typically takes several months to gain traction, particularly in competitive markets.

We would welcome the opportunity to review the work carried out and discuss the strategy with you in more detail to ensure everything has been implemented correctly and to identify areas for improvement moving forward.

Please feel free to contact us directly at info@webaheadinternet.co.uk so we can look into this for you.

Rated 5 out of 5 stars

Alisha is great!

I contacted Alisha to set up a website for my small business. She was a pleasure to work with answering all my questions in detail. My website looks great and was simple to get going. Easy to make any changes in future too.
Alisha was also full of advice where it came to setting up my email and how I can go about setting up a shop in the future.
Would recommend.

12 February 2026
Unprompted review
Webahead Internet logo

Reply from Webahead Internet

Thank you so much for taking the time to leave such a positive review.

We’re delighted to hear that you enjoyed working with Alisha and that she was able to support you clearly throughout the process. It’s great to know you’re happy with how the website looks and that you found everything straightforward to get set up and manage going forward.

I’ll be sure to pass your kind words on to Alisha, she’ll really appreciate the feedback.

Thank you again for your recommendation, and we wish you every success with your business as it grows.

Rated 5 out of 5 stars

Thank you so much to the whole team at…

Thank you so much to the whole team at Webahead for designing my website but especially to Demi Tomlinson who made the whole experience from start to finish a breeze, any questions I had she was brilliant and very quick at responding, would definitely recommend to any business ⭐️⭐️⭐️⭐️⭐️

9 February 2026
Unprompted review
Webahead Internet logo

Reply from Webahead Internet

Thank you so much for the fantastic review.

We’re really pleased to hear you had such a smooth experience, and I’ll be sure to pass your kind words on to Demi. She’ll be delighted to hear how helpful and responsive you found her.

Thank you again for choosing Webahead and for recommending us. We wish you every success with your new website and business going forward.

Rated 5 out of 5 stars

Great website build

Such a good experience, even when at first I thought it was maybe a scam (it wasn't!) Vicky Went through everything and had a fantastic website built, looks so professional, explained at each stage what was needed and price. Explained about extras if I wanted to but no pressure to add and Vicky checked on progress regularly and helped with reviews which made the website look better. Great price and no hidden charges, definitely felt looked after and now have a shiny new website without the stress.

4 February 2026
Unprompted review
Webahead Internet logo

Reply from Webahead Internet

Thank you so much for taking the time to leave such a detailed review.

We really appreciate your honesty, and we’re pleased that any initial concerns were quickly put to rest. Vicky will be delighted to hear your feedback. She takes great pride in guiding clients clearly through each stage and making the process as straightforward and stress-free as possible.

It’s great to hear you felt fully informed, supported, and never pressured, and that you’re happy with the final website. We’re glad we could deliver a professional result at a fair price with no hidden costs.

Thank you again for choosing us and for your recommendation; it truly means a lot to the team.

Rated 5 out of 5 stars

Excellent professional service - Highly recommended

Demi was fantastic from start to finish, very professional, patient, friendly and communicated well throughout my experience with the company. She handled all my enquiries in a timely fashion and went above and beyond.

21 November 2025
Unprompted review
Webahead Internet logo

Reply from Webahead Internet

Thank you so much for your lovely feedback. We’re delighted to hear that Demi was fantastic throughout the process and that you found her professional, patient, and friendly. It’s great to know she communicated well, handled your enquiries promptly, and went above and beyond to support you. I’ll be sure to pass your kind words on to her; she’ll really appreciate it.

Rated 5 out of 5 stars

Really great service and love my…

Really great service and love my website , has everything I need , looks amazing , so professional and gets across my business and what I do . Stacey has been great , very helpful and professional

2 February 2026
Unprompted review
Webahead Internet logo

Reply from Webahead Internet

Thank you so much for your kind feedback. We’re delighted to hear that you love your website and that it reflects your business so well. It’s great to know you found the service professional and helpful, and I’ll be sure to pass your lovely comments on to Stacey; she’ll really appreciate them.

Rated 5 out of 5 stars

Amazing… don’t look any further

From the very start the support was amazing. I am not computer literate and Demi held my hand the whole way. The website design was exactly how I imagined it. I had so many changes along the way and the alteration team was quick and always done correctly. I would recommend webahead every time. Thank you so much for making something very daunting to me so easy.

29 January 2026
Unprompted review
Webahead Internet logo

Reply from Webahead Internet

Thank you so much for your wonderful feedback. We’re delighted to hear that you felt supported from the very start and that Demi was able to guide you through the process. It’s great to know the website design matched your vision and that the alteration team could make changes quickly and accurately along the way. Your recommendation really means a lot to us. Thank you for choosing Webahead.

Rated 5 out of 5 stars

Working with Alisha was an absolute…

Working with Alisha was an absolute pleasure from start to finish. She designed my website exactly how I envisioned it — clean, professional, and user-friendly — while also adding creative touches that made it even better than I expected.

Alisha was incredibly patient, responsive, and easy to communicate with throughout the entire process. She really took the time to understand my brand and what I wanted to achieve, and nothing ever felt rushed or overlooked. Any feedback or changes I requested were handled quickly and professionally.

I couldn’t be happier with the final result and have already received great feedback on the site. If you’re looking for someone reliable, talented, and genuinely invested in delivering high-quality work, I highly recommend Alisha.

28 January 2026
Unprompted review
Webahead Internet logo

Reply from Webahead Internet

Thank you so much for such a thoughtful and detailed review. We’re absolutely delighted to hear how positive your experience was and that Alisha was able to bring your vision to life while enhancing it with her creative expertise. It’s great to know you felt listened to, supported, and never rushed throughout the process, and that the final result has already received such positive feedback. I’ll be sure to pass your kind words on to Alisha; she’ll be thrilled to read this.

Rated 5 out of 5 stars

Friendly and very helpful!

Stacey was brilliant thoughout the whole process, really helpful even when I had trouble with some of the more technical stuff.
I would highly recommend anyone to give them a go! Website looks brilliant! Couldnt be any happier.
Thanks again Stacey.

23 January 2026
Unprompted review
Webahead Internet logo

Reply from Webahead Internet

Thank you for the fantastic review. We’re so pleased to hear that Stacey was brilliant throughout the process and was able to help with the technical side. It’s great to know you’re happy with the end result and love how the website turned out. I’ll be sure to pass your kind words on to Stacey; she’ll really appreciate it.

Rated 5 out of 5 stars

Meet all me needs to create a website

Meet all me needs to create a website. Very attentive and efficient service. Very professional approach and I enjoyed working with Alisha.

22 January 2026
Unprompted review
Webahead Internet logo

Reply from Webahead Internet

Thank you so much for your kind feedback. We’re really pleased to hear that your needs were met and that you found the service attentive, efficient, and professional. I’ll be sure to pass your comments on to Alisha; she’ll be delighted to hear you enjoyed working with her.

Rated 5 out of 5 stars

At the Redditch and Bromsgrove Talking…

At the Redditch and Bromsgrove Talking Newspaper, we have been delighted with the level of service received from Katie Price and her colleagues at Webahead. Their speed of response to our various requests has been remarkable, as they developed our web site for us. The end product is exactly what we hoped for.

19 January 2026
Unprompted review
Webahead Internet logo

Reply from Webahead Internet

Thank you so much for your kind words. We’re thrilled to hear that you’re happy with your website and that our team could respond quickly to your requests. It was a pleasure working with the Redditch and Bromsgrove Talking Newspaper, and we’re delighted the final result met your expectations.

Rated 5 out of 5 stars

WEBAHEAD have been really great!

WEBAHEAD have been really great, and I was very particular with how I wanted to my website to look and feel, so was probably high maintenance! my business in a new venture, so I was entering new territory on website building and business launching. The staff were really helpful and quick to adapt to my changing thoughts! Thanks again!

28 October 2025
Unprompted review
Webahead Internet logo

Reply from Webahead Internet

Hi James,

Thank you for taking the time to leave us a review. We’re really glad to hear that you felt supported throughout the whole process. Starting a new business can be a big step, and it was great working with you to shape the look and feel of your website exactly how you wanted it.

We appreciate your patience and your clear vision; it made the project enjoyable for our team. If you ever need any updates or further support as your business grows, we’re always here to help.

Thanks again for choosing Webahead.

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