Webahead Internet Reviews 

556
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 107 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently emphasize the exceptional support and guidance provided throughout the website design process, praising staff members for being patient, helpful, and fully attentive to their specific vision. People truly appreciate the clear communication and professional expertise that makes building a new online presence simple and stress-free, even for those who are not tech-savvy. Though some customers experienced initial hurdles, minor technical hitches, or unexpected transfer fees during the course of their projects. A few reviewers also noted that navigating certain complexities required extra patience before all issues were successfully resolved by the team.

What people talk about most

Website

People report positive experiences with website design, highlighting the helpful guidance and professional... See more

Staff

Consumers find staff to be exceptionally helpful, reliable, and friendly, noting that team members... See more

Customer service

Users describe positive interactions with customer service, highlighting that account managers are... See more

Service

Customers expressed great satisfaction with the reliable and professional service, highlighting the... See more

User experience

Customers consistently note positive experiences with user experience, finding the process smooth,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From the first call to discuss my needs to the final website. Katie was absolutely brilliant put me on the right track, gave me some solid advice about what works and what doesn’t, what looks good and... See more

Company replied

Rated 5 out of 5 stars

I honestly couldn’t recommend Alisha enough! 🩷 From start to finish, she has been absolutely amazing. She was so helpful throughout the whole process of creating my website, kept me updated every... See more

Company replied

Rated 5 out of 5 stars

Really fantastic experience having Stacey design my cleaning website. From the start Stacey was informative, polite and friendly. I was talked through all the steps and kept updated as the websit... See more

Company replied

Rated 5 out of 5 stars

Absolutely amazing service from start to finish. Katie listened carefully to what I wanted and created a website with my vision completely. She was patient with my many questions and wobbles along... See more

Company replied


Company details

  1. Website Designer

Written by the company

Web Design Darlington & Durham in the North East, web designers specialising in affordable Web Design, SEO & Online Marketing from our office in Darlington.


Contact info

4.8

Excellent

TrustScore 5 out of 5

556 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(556)

104 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I am so excited to leave a review as I…

I am so excited to leave a review as I have always dreamt of having my own business and website. Kieran at Webahead was very professional right from the start, he listened to my vision and followed the brief with creativity and has outstanding communication. Thank you Kieran for captivating, organising and creating a perfect website and fresh start for my business. Highly recommended - already sent his details to other business contacts.

10 September 2026
Unprompted review
Webahead Internet logo

Reply from Webahead Internet

Thank you so much for such a lovely review! It genuinely means a lot to us. Seeing someone turn the dream of having their own business into something real is exactly why we love what we do. It was a pleasure working with you.

We’re so pleased you’re happy with the result, and hearing that you’ve already recommended Kieran to other business contacts honestly means the world to us. Word of mouth like that is one of the biggest compliments we could receive.

Wishing you every success with the new business.

-Webahead Internet Ltd

Rated 5 out of 5 stars

Fantastic experience Julie was the…

Fantastic experience Julie was the heart beat. She ensured I was supported throughout the process. If need she is at the end of phone

15 August 2026
Unprompted review
Webahead Internet logo

Reply from Webahead Internet

Thank you so much for your wonderful 5-star review! It’s fantastic to hear that Julie made such a positive difference and was there to support you throughout the process. We’re so pleased you felt well looked after and knew you could reach out whenever you needed. We’ll be sure to share your lovely feedback with Julie!

-Webahead Internet Ltd

Rated 5 out of 5 stars

Absolutely amazing service from start…

Absolutely amazing service from start to finish.
Katie listened carefully to what I wanted and created a website with my vision completely. She was patient with my many questions and wobbles along the way, especially when I had doubts. She always put me at ease.
I couldn't be happier. It's so professional looking and getting me leads straight away, so it's doing it's jobs perfectly.
Thanks so much Katie and Webahead. I would absolutely recommend her and this company many times over.

17 June 2026
Unprompted review
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Reply from Webahead Internet

Thank you so much for such a wonderful review! We’re absolutely delighted to hear how happy you are with your new website and, even better, that it’s already bringing you leads- that’s exactly what we love to hear!

It’s fantastic to know that you felt listened to and supported throughout the process. We understand that creating a new website can come with plenty of questions and the occasional wobble, so we’re always here to make the journey as smooth and reassuring as possible.

Thank you for trusting Webahead with your website and for recommending us so highly. Your kind words mean a lot to the whole team!

Rated 5 out of 5 stars

I found their promotion on facebook and…

I found their promotion on facebook and applied, they did a wonderful job in letting me know what I would be paying for and the job done has exceeded my expectations for the website. I love it and those that I have shown it to also love it aswell.

10 August 2026
Unprompted review
Webahead Internet logo

Reply from Webahead Internet

Thank you so much for your lovely review! We’re delighted to hear that you’re so happy with your new website and that it’s exceeded your expectations.

We always aim to make everything clear and straightforward from the start, so it’s fantastic to hear you felt informed throughout the process. Even better knowing that everyone you’ve shown it to loves it too!

Thank you for choosing Webahead. We really appreciate your support and wish you every success!

Rated 5 out of 5 stars

Had such a positive experience just had…

Had such a positive experience just had to shout about it ! Will at Webahead was phenomenal from day one. Fully explained everything at the outset before we signed up to a build and also managed our expectations throughout, signposting us in the right direction even when he was on leave. A great advocate for good ‘old fashioned ‘ customer service - so much so that we signed up to use them again on a second project and got all the same team and therefore are looking forward to getting that one over the finish line too! Thank you to the WebaheadTeam

2 August 2026
Unprompted review
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Reply from Webahead Internet

Thank you so much for taking the time to leave such a wonderful review! It really means a lot to the whole Webahead team.

We’re especially pleased to hear that Will and the team were able to make the process clear, straightforward and well supported from day one. Great customer service is something we genuinely pride ourselves on, so your kind words mean a great deal.

We’re also delighted that you’ve trusted us with a second project and that you’re working with the same team again. We’re looking forward to getting this one over the finish line with you too!

- Webahead Internet Ltd

Rated 5 out of 5 stars

Very happy with my website

Very happy with my website. Demi is very professional. Highly recommended

7 August 2026
Unprompted review
Webahead Internet logo

Reply from Webahead Internet

Thank you so much for your kind words! It was a pleasure working with you, and we are really happy to hear that you’re pleased with your website. We truly appreciate your recommendation and support!

- Webahead Internet Ltd

Rated 5 out of 5 stars

Fantastic service

I had the pleasure of working with Julie from the moment I enquired about a website following a personal recommendation. She has been absolutely amazing, making suggestions, giving advice, explaining the process from start to going live. Anyone looking to get a website built, give Julie at WebAhead a call, you won’t be disappointed!!

27 June 2026
Unprompted review
Webahead Internet logo

Reply from Webahead Internet

Thank you so much for your lovely review! It’s great to hear how much you enjoyed working with Julie and that you felt supported throughout the whole process.

We know that getting a new website can feel like a big step, so we’re really happy that Julie was able to guide you through everything, answer your questions and help bring your ideas to life.

Thank you for choosing Webahead and for taking the time to share your experience, your recommendation means a lot to us.

-Webahead Internet

Rated 5 out of 5 stars

The whole process was great

The whole process was great - super easy and had my own website built which was fabulous. Alisha was great and super easy to communicate to and also very helpful !

16 July 2026
Unprompted review
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Reply from Webahead Internet

Thank you so much for the wonderful review. We’re thrilled the process was easy and that communication was smooth. It’s great to hear you’re happy with your website. We appreciate your feedback and look forward to supporting any future updates or projects.

- Webahead Internet Ltd

Rated 5 out of 5 stars

Exceptional Service from Amy Foers at Webahead Internet

"From Launch to Success: Amy’s Expertise and Dedication Delivered Exceptional Results"
​Stepping into a brand-new industry after 36 years at sea was a daunting challenge, but the support from Webahead Internet made all the difference. Just as my website was preparing to go live, Katie Price passed my account over to Senior Account Manager, Amy Foers. Taking on a project at such a critical junction requires exceptional skill, and Amy stepped into the role seamlessly.
​Amy came onboard a few months before launch to give me that essential push. To be honest, I was hesitant to go live. I kept holding back, saying, "we need to change this, we need to change that, this needs to be done first." I was quite pernickety about getting every single detail perfect, but I was too scared to make the jump. Amy recognized that we just needed to get the site live and start moving ahead.
​It wasn't until she guided me across that finish line that everything clicked. I realized then that a newly formed website is just like a ship getting repaired in dry dock. You can fix so many things while static, but you can’t test the ship's critical systems—the engines, the telegraphs, or the steering—without putting to sea and putting her through her paces.
​That became crystal clear once we launched. We had to quickly refine the booking system, iron out the terms and conditions, and ensure everything was completely compliant. It also turned out that while I’d been reviewing all my meticulous changes on a tablet where everything looked lovely, the mobile phone layout needed significant adjustments so guests could book smoothly on their phones.
​I was extremely meticulous with the booking system, making sure every detail was completely consistent across the entire website. It must have taken tremendous patience to handle my constant alterations, tweaks, and endless updates, but Amy handled every request with absolute grace and expertise. Whenever I called in a panic about short-notice changes—worried a guest might try to book while something wasn't quite right—Amy was immediately at the end of the phone to reassure me, guide me, and suggest brilliant enhancements. She jumped straight in, working with the design and developer teams to make instant adjustments before any issues could arise or refunds had to be issued.
​Thanks to her guidance, we didn't just launch—we built a complete digital platform. The navigation menu is seamlessly organized to include My Tours, Sites, More Sites, Tour Stops, Fixed Itineraries, a Social Wall, Reviews, and a Blog. Amy even ensured that the design team created a professional email letterhead complete with my logo, address, website details, and necessary legal information so that every communication sent to customers looks thoroughly polished and official. The booking system itself has gone from amazing to absolutely outstanding; visitors can easily explore all three tour options, view detailed itineraries, and complete a reservation seamlessly with just three actions and five easy clicks.
​Although the website is wonderfully simplistic, everything is clear and concise. It gently guides you through the site, with everything laid out right in front of you so that making a booking is completely easy and remarkably swift. Every single customer who has booked a tour through the website has remarked on just how simple and effortless the whole process was. I cannot stress enough that so many of these additions and improvements were down to Amy's initiative and advice. On top of that, we are indexed on search engines like Bing and Yahoo and equipped with full analytics tracking. The site looks and functions amazingly, and I'm deeply grateful to have Amy in my corner supporting the business. She is an incredible asset to the Webahead team, and I cannot thank her enough for her dedication.

5 August 2026
Unprompted review
Webahead Internet logo

Reply from Webahead Internet

Thank you for taking the time to leave such a thoughtful and detailed review. It really means a lot to everyone here at Webahead.

We're thrilled to hear that Amy's support and expertise helped give you the confidence to launch your website. It's wonderful to know that her guidance throughout the process made such a positive difference and helped turn your vision into a website you're proud of.

It's fantastic to hear that your customers are finding the booking process simple, as creating an easy user experience is always one of our top priorities. We'll be sure to share your kind words with Amy and the rest of the team, they'll be delighted to know their hard work has made such a positive impact.

Thank you again for choosing Webahead and trusting us with your project. We wish you every success with your business and look forward to supporting you as it continues to grow.

Rated 5 out of 5 stars

Amazing service

Amazing service. Sorting a website has been on my to do list for a year and I would never have produced something as high quality as what I now proudly own! From start to finish it has been seamless. Any queries dealt with promptly, my account manager Arran Taylor I must have given him a headache with my constant questions but he always answered quickly and with the highest level of expertise and professionalism. I love my new website its so easy to make alternations, I have unlimited emails as my business grows. I am a very satisfied customer and would definitely recommend Webahead for web design and hosting.

4 August 2026
Unprompted review
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Reply from Webahead Internet

Thank you, Gemma, for your fantastic review and for choosing Webahead. We're delighted the website and hosting meet your needs and that Arran Taylor and the team provided prompt, professional support throughout. It's great to hear you find the site easy to update. We appreciate your recommendation and are always here if you need further assistance.

-Webahead Internet Ltd

Rated 5 out of 5 stars

Fantastic service

Fantastic service

28 July 2026
Unprompted review
Webahead Internet logo

Reply from Webahead Internet

Thank you for your review; it means a lot to us. We wish you all the best with your website moving forward.

-Webahead Internet Ltd

Rated 5 out of 5 stars

Website creation by Kieran…

I had a website created by Kieran recently and I'd highly recommend Kieran and WebaheadInternet. Fantastic customer service and the website was created within the discussed timescale.

20 July 2026
Unprompted review
Webahead Internet logo

Reply from Webahead Internet

Thank you so much for your wonderful review! It was a pleasure working with you on your new website, and we're delighted to hear you were happy with both the service and the final result.

We're especially pleased that our customer service and delivery times met your expectations. Thank you again for your recommendation. Wishing you every success with your new website!

-Webahead Internet Ltd

Rated 5 out of 5 stars

Joe was friendly and professional

Joe was friendly and professional. He showed great patience and warmth whilst explaining the options of upgrading my current web site. I’d definitely recommend this company.

9 July 2026
Unprompted review
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Reply from Webahead Internet

Thank you so much for your kind words and recommendation! We're delighted to hear Joe made such a positive impression and took the time to explain your website upgrade options with patience and professionalism. We really appreciate your support and look forward to working with you in the future.

- Webahead Internet Ltd

Rated 5 out of 5 stars

website design

We have had an excellent experience working with WebAhead. Arran and Tommy have been fantastic throughout the entire process, from designing and building our website to setting up and hosting our emails. They have always been approachable, knowledgeable, and quick to respond to any questions or requests, making what could have been a complicated process feel straightforward. Their attention to detail and ongoing support have been outstanding, and we would highly recommend WebAhead to anyone looking for a reliable and professional web design and hosting company.

10 June 2026
Unprompted review
Webahead Internet logo

Reply from Webahead Internet

Thank you so much for taking the time to leave such a lovely review. It really means a lot to us.

We're so pleased to hear that you had such a positive experience working with Webahead. It was a real pleasure helping you with your new website and email setup, and we're glad Arran and Tommy were able to make the whole process feel straightforward and stress-free.

Your kind words about our attention to detail, responsiveness, and ongoing support are genuinely appreciated. We always aim to build lasting relationships with our clients, so knowing you felt supported throughout the project means a great deal to the whole team.

Thank you again for putting your trust in Webahead and for recommending us. We look forward to continuing to support you and your business whenever you need us.

- Webahead Internet Ltd

Rated 5 out of 5 stars

Wonderful Julie

Julie was wonderful to work with during my website being created. She was very friendly, super efficient and organised. She helped especially by sending little reminders all the way through which kept the process moving smoothly. I really enjoyed working with Julie - thanks for your support, time and hard work.

15 July 2026
Unprompted review
Webahead Internet logo

Reply from Webahead Internet

Thank you so much for your lovely review! We're so pleased to hear you enjoyed working with Julie and that her support and regular check-ins helped make the whole process smooth and stress-free.

It was a pleasure working with you, and we wish you every success with your new website. We're always here if you need anything in the future!

- Webahead Internet Ltd

Rated 5 out of 5 stars

Joe Mills was fantastic from start to…

Joe Mills was fantastic from start to finish! Made something that I thought would be a nightmare to sort out and get a website up and running into an absolute dream! Nothing was to much to ask for and the phone calls to make sure everything was ok and take it step by step was great. Great company and a top lad
Highly recommend! Thank you

9 July 2026
Unprompted review
Webahead Internet logo

Reply from Webahead Internet

Thank you so much for your amazing review!

We're so pleased to hear that Joe made the whole process feel easy and stress-free. We'll be sure to pass your kind words on to him; he'll really appreciate them!

Thank you for trusting us with your website and for recommending us. We wish you every success with your business, and we're always here if you need anything in the future.

- Weahead Internet Ltd

Rated 5 out of 5 stars

Julie has been incredible from start to…

Julie has been incredible from start to finish. Her advice really is worth listening to, she knows what she's doing.

Extremely happy with the website and it's performance through SEO.

5 stars all day long.

8 July 2026
Unprompted review
Webahead Internet logo

Reply from Webahead Internet

Thank you so much for the amazing review!

We're so pleased to hear you've had such a great experience with Julie. It's fantastic to hear her expertise and guidance made such a positive difference.

We're also delighted you're happy with your website and the SEO results. Thanks again for trusting us with your project. We really appreciate your support!

Rated 5 out of 5 stars

Julie made the whole experience…

Julie made the whole experience effortless and bless her really held my hand through the whole website building process.

8 July 2026
Unprompted review
Webahead Internet logo

Reply from Webahead Internet

Thank you so much for your lovely review!

We're so pleased to hear Julie made the whole process feel effortless and was there to support you every step of the way. Building a new website can feel overwhelming, so it's great to know you felt supported throughout.

Thanks again for choosing us. We really appreciate your kind words and your support!

Rated 5 out of 5 stars

Ascot formal suit hire

have had an excellent experience with Webahead from the start. I was contacted by William who advised me about my website and told me exactly what I needed to do. Webahead created an exciting new website for my business and it was easy to contact William throughout the process. Ascot formal suit hire would like to thank Webahead and especially William for there excellent service and we look forward to working with them for the long term.

8 July 2026
Unprompted review
Webahead Internet logo

Reply from Webahead Internet

Thank you so much for your fantastic review!

We're delighted to hear you've had such a positive experience with William and the team from the very beginning. It's great to know the process was straightforward and that you're happy with your new website.

Thank you for trusting Webahead with your project. We really appreciate your support and look forward to working with Ascot Formal Suit Hire for many years to come!

Rated 5 out of 5 stars

Great communication and great service…

Great communication and great service Alisha was superb and done 5* job

25 June 2026
Unprompted review
Webahead Internet logo

Reply from Webahead Internet

Thank you so much for your kind words and for taking the time to leave us a 5-star review. We're delighted to hear that you were pleased with our communication and service. Alisha will be thrilled to know her efforts made such a positive impression. We truly appreciate your support and look forward to helping you again in the future!

- Webahead Internet Ltd

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