We Are Working Reviews 15

We have been working with We Are Working, specifically Andrea Paulse-de Wet, for over six months and they have been absolutely incredible. FAR beyond our expectations for a virtual assistant team, they have transformed our work processes, fully taken over most of our repeatable tasks, and made our work more cost effective and efficient. They are 100% reliable, ask great questions, and document all their processes. We LOVE working with them!

They care about doing the work correctly and consistently! I appreciate the clear communication.

Knowledgeable, dependable and thorough and failry priced.

I've worked with WAW for several months now, and I'm so incredibly grateful for the support they provide! My work requires my assistant to provide support across a wide variety of fairly nuanced and unique tasks. WAW has built clear workflows and my assistant has been nothing short of spectacular, closely tracking and executing across clients and across projects. If you're on the fence, you should give it a try – you'll be very happy you did!

Added an admin support through WaW. It’s been a good experience and a great time saver. My day is no longer bogged down with tedious administrative work! Highly recommend.

Great people and dedicated effort.

We are Working is saving us time and money by providing staff that we offload work and allow us to focus more on growing our business. The partnership has been good as they learn about our business and what we need beyond. What separates them from other companies is the creation of SOPs which is helping us to improve our workflows and the attention to detail.

I have been able to complete some tasks that have been on my to-do list for quite some time. I can direct my attention to tasks that interest me more with their support. They have been able to help me find solutions to issues I ran into and they pivot quickly when I need to re-direct our focus. I'm grateful for our relationship!

Great team of people who build solid systems to make sure your tasks are completed well every time. They follow up and do what they say, and they provide quality people to help. Highly recommend.

As a long time "old school" business professional I was very skeptical about working with a virtual assistant, Marwa at We are Working turned all my skepticism around...working with Marwa and her team has been nothing short of wonderful. She is very responsive and the quality of her work and communication process has been nothing short of 10 stars!

I had been debating hiring a VA for years now and never really knew where to look or what questions to ask when vetting a company. From the first meeting to discuss my needs, all the way through to the day to day tasks, I have felt like a valued partner through the entire process. Nomair has been a fantastic person to work with and his help has added revenue to my bank account, and hours back onto my clock every day. Objectively I have a higher-level task load that I was concerned wouldn't be able to be replicated even at all, but Nomair has proven himself to be not only a helpful team member, but an asset to my business. I initially wanted to use the cheapest service I could find but after only a week or two I realized I made the right choice and would make the same choice again in a heartbeat. Pierre and Marwa have been the epitome of professional and have been easy to contact if any questions or concerns were to arise. I own multiple businesses and I plan to use WaWto provide many assistants for me from here on out.

Exceptional dedication to understanding your needs, easy communication, and innovative approach. Their highly skilled team effortlessly handles tasks and ensuring efficient execution. Their invaluable assistance is a must have for anyone seeking top-tier virtual assistant services.

Working with We Are Working has been good for my business and has been different than working with any other VA or in-house assistant I've had. A couple things really set them apart. They have a systematic approach to learning the job, and they write my standard operating procedures, so (1) I don't have to write them, and (2) that by itself systematizes the job. So my VA can refer back to the SOPs if there is something he hasn't done for awhile and get refreshed about how to do it. And they use the SOPs to train a back-up for me, in case my regular VA is out. And training the back-up is a unique practice that I haven't seen elsewhere, which I really appreciate. It gives me assurance that the work will still get done if my VA is sick or on vacation. Something else that sets them apart is they take on the work of managing my VA. They monitor the work getting done to make sure it's getting done and to identify and address any issues that might arise before something becomes a problem. I like that because it takes a lot of management off me. Of course, I also manage my VA, but I know they are there handling it in the background, too. (For any attorneys reading this, I'm an attorney, and they signed a confidentiality agreement when I started working with them.) They have been very accomodating of my needs and I have recommended them to a few of my colleagues.

I'm so grateful to have discovered Marwa and We are Working. Collaborating with their team has enabled me to enhance my sales velocity and delegate various administrative tasks across several domains.They will be part of my team for a long time.

When we started looking for a VA, We Are Working stood out. They impressed from the start and are very good at making using them a pleasure. They have reformatted some videos and made the sound better, they have called clients, cleaned up data sheets, and help me stay on task (no easy job). I would recommend them to anyone who needs a VA and to anyone who thinks they can't afford a VA.