TRIBE Reviews 1,822

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their delicious taste, high quality, and nutritional value, often highlighting specific items like flapjacks and bars as favorites. Many appreciate the prompt and efficient delivery service, noting that orders arrive quickly and in good condition. The company's service, communication, and overall customer experience are frequently commended, with some reviewers noting exceptional handling of issues. However, some customers expressed dissatisfaction with their orders, citing issues like incorrect items, damaged packaging, or products not meeting dietary requirements. There were also complaints about delivery delays and products being too sweet or having an unpleasant texture, particularly with protein powders. A few people were disappointed by the discontinuation of certain favorite products, such as Triple Deckers.

What people talk about most

Product

Consumers find product to be positive, with many reviewers describing them as delicious, yummy, and tasty,... See more

Quality

Reviewers mention positive feedback about quality, with many describing products as delicious, yummy, and... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers praising the quick and speedy... See more

Order

Users describe ambiguous interactions with order, with some expressing disappointment upon receiving orders... See more

Service

Reviewers highlight positive aspects of service, noting that the business truly shines through in critical... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Love the new Wildfarmed flapjacks. Great taste and good consistency. Nice and moist which is appreciated when on the road and low on water or feeling dehydrated and dry-mouthed. Apple + Raspberry is m... See more

Rated 5 out of 5 stars

I had an issue with a product, so contacted customer services. The operative I spoke to (Ella) was extremely apologetic and understanding. Replies were speedy and to the point. I was offered a... See more

Company replied

Rated 5 out of 5 stars

Can’t go back now - nothing will taste as good. Excellent service, communication and quality of product. At last a Company that lives up to its claims! Will definitely be re-ordering.

Rated 5 out of 5 stars

The products arrived quickly and as ever were protein-packed and in my opinion, the nicest protein-packed rpoducts on the market. The falvours are great and they dont taste too sweet or saccharinny


Company details

  1. Fitness and Nutrition Service

Information provided by various external sources

Tailor your TRIBE Pack from 20+ TRIBE energy, protein and recovery products to suit your training needs


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 8% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Box containing no product, simply a promotional flyer

It's very simple to me as I've worked in Manufacturing and Distribution. If a product is ordered, it appears to me that the process involves preparing the carton, loading the carton with product adding documentation, in this case a promotional flyer, and then sealing it and shipping. So, in this case, the Postman looked very puzzled, shaking the box approaching the house. I took delivery, shaking it too and realising it was extremely light. I photographed it closed and opened without any product whatsoever inside. I am not complaining if the system sends me a full replacement box, then I can rate it higher. The response to my "complaint" from your end was to immediately place an order to replace it - that was fine thanks. I await its delivery.
It has now been delivered, on time and in full and the company has positively and rapidly responded to my concerns. I am very happy with this response.

31 July 2024
Rated 5 out of 5 stars

Delicious Muesli!

The muesli is great for all the family - our two year old absolutely loves it. So lovely to have a nourishing, fuelling, healthy breakfast that we can all enjoy! Thank you Tribe!

2 August 2024
Unprompted review
Rated 5 out of 5 stars

perfect

As always everything was perfect. Thanks for tasty products and great customer service

23 July 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look