Paw Couture Reviews 443

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, including harnesses, collars, and leads, often highlighting their beautiful designs and vibrant colors. Many appreciate the quick delivery and the lovely, thoughtful packaging of their orders. The customer service also receives frequent commendations for being helpful, responsive, and efficient in resolving issues like sizing or order mistakes. However, some people mentioned that certain products, particularly those with specific materials, did not wash well or showed signs of wear and tear quickly, especially with active dogs or in rainy weather. A few customers also noted that the colors of some items appeared different in person compared to their online representation.

What people talk about most

Product

Reviewers highlight positive aspects of product. Customers consistently praise the excellent quality,... See more

Quality

Customers consistently note positive experiences with quality, praising the excellent craftsmanship, durable... See more

Order

Clients share positive opinions on order. Customers consistently praise the ease of ordering and the quick... See more

Delivery service

Users describe positive interactions with delivery service. Customers consistently praise the quick and... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Quick Delivery, lovely packaging. Quality of harness and size really good. Lots of nice comments walking my Poochon dog (small size ordered). On initially making an online enquiry about 'out of sto... See more

Rated 5 out of 5 stars

This week received a lovely lead and collar as a gift from my daughter for my cocker spaniel. Omg I love it, first time he has had a matching lead and collar and looks amazing. Paw couture responded... See more

Rated 5 out of 5 stars

I accidentally placed an order but I'm so pleased I did. The sailor bow and poo bag holder in picnic plaid are so pretty to look at and are really good quality. In fact I liked them so much that I've... See more

Rated 5 out of 5 stars

The quality of these is truly impressive. I purchased two sets—the Christmas-themed one my Poppie is currently sporting, and she looks stunning in it. I've also picked out the pink sparkle set as her... See more


Company details

  1. Pet Supply Store
  2. Clothing Store

Written by the company

Fashion for the fiercely dressed and dog obsessed.


Contact info

4.9

Excellent

TrustScore 5 out of 5

443 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great customer service & satisfaction

I originally ordered the Cosmos Deluxe collection, unfortunately the stock was delayed slightly meaning my order would potentially be a few days late. Claire emailed me to advise of this issue and that they would use Royal Mail 24hr service instead of the 48hr service. She also added another free collar & lead set for the inconvenience. Once received we absolutely loved the Cosmos collection and the free lead & collar set in Sapphire Safari so much so that we immediately placed another order for the Sapphire Safari Harness. Great customer service & satisfaction.

30 April 2026
Rated 5 out of 5 stars

Great Service

Used few times before. Great as always and goods are super cute and nice quality.
Was very impressed with poo bag holders as actually came with poo bags inside!!
I tend to buy stuff on sale as it’s fantastic discounts to be had. Poppy my dog is most happy!!

27 April 2026
Rated 4 out of 5 stars

Very good quality

Very good quality, but the sizing between XS/S, Ruby is certainly not an XS just that S harnesses are just little too big even when I’ve tightened the harness as far as it’ll go.

9 April 2026
Rated 5 out of 5 stars

Great quality lovely designs …

I have bought two sets of matching harness collar and leads the quality is great and there are lots of designs to choose from they arrived really beautifully wrapped they have special offers so good time to buy would recommend

9 April 2026
Rated 5 out of 5 stars

Returning buyer

Have bought harnesses from here before and quality and fit are perfect.
Love the designs..plenty of choices to suit all dogs.
Quick delivery and no hassle at all. Will buy again

30 March 2026
Rated 5 out of 5 stars

Stunning collars and leads

I bought 2 collars and leads from paw couture, they are both beautiful and real quality. Very impressed, have already recommended to family and friends. I will be buying more :-).

3 February 2026
Rated 5 out of 5 stars

Products are beautiful

Products are beautiful, bright vibrant colours. When I received my dogs harness and lead set, the harness was a little tight. I sent an email explaining that it was a bit too small and was advised to return product with the invoice stating which size was required from xs to s. The exchange arrived today and fits and looks so lovely on my Chihuahua! Loved it so much I then purchased the poo bag carry pouch, it all matches and looks lovely.

2 February 2026

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