Good In Bread Reviews 316

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 94 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, especially the sourdough bread and bagels, highlighting their delicious taste, excellent quality, and natural ingredients without additives. Many appreciate the convenience of delivery and the option to freeze the products, maintaining their freshness. Reviewers frequently mention the ease of ordering and the variety of choices available. However, some customers were dissatisfied with the delivery service, citing issues like delayed or missed deliveries, and damaged packaging. There were also occasional concerns about the price, with some finding it expensive compared to other options. A few people mentioned receiving incomplete or incorrect orders, or experiencing difficulties with making changes to their orders.

What people talk about most

Product

Reviewers mention positive feedback about product. Customers consistently praise the delicious taste and... See more

Quality

People report positive experiences with quality. Customers consistently praise the excellent quality of the... See more

Delivery service

Consumers have mixed experiences with delivery services. While some customers appreciate the convenience of... See more

Order

Users describe ambiguous interactions with order. Many customers praise the ease of ordering, the ability to... See more

Price

Customers consistently note ambiguous experiences with price. Many reviewers find the bread expensive, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely the best sourdough! We have been ordering from this company for about a year now and have loved everything, loaves, ciabatta, bagels, everything was lovely and always delivered on time.... See more

Company replied

Rated 5 out of 5 stars

This bread is the nicest I've ever had. It's soft, chewy and very tasty. Quick delivery and packed well. What I love is it's all natural - no rubbish like regular ultra-processed bread that taste... See more

Company replied

Rated 5 out of 5 stars

My fave are the Everything Bagels but the Plain, Poppy, Sesame are delicious aswell. As is the Ciabatta, Foccacia, Sourdough Loaf etc Yes it costs slightly more than your normal loaf but you can im... See more

Company replied

Rated 5 out of 5 stars

Thank you for your response and apologies accepted. Your bread is excellent and I can confirm now that your customer service is too. Thank you. ----- They are excelent (not just good) in brea... See more

Company replied


Company details

  1. Bakery
  2. Delivery Service

Written by the company

We deliver fresh artisan Sourdough loaveliness to your doorstep on a subscription or à la carte basis, always ensuring that you are receiving not only the best tasting bread but a wide variety of loaves, buns, rolls & bagels to suit every taste in your household.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

316 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 85% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I was very impressed how good it was…

I was very impressed how good it was having to be sent in post yes it’s pricey but it’s the real thing just wish i was living nearby to buy it day it’s made i love good bread and this is one of the best bought breads I have add worth trying

28 May 2025
Good In Bread logo

Reply from Good In Bread

Wow, thank you! Your review is why we do what we do! Thanks for sharing the loaf 😋

Rated 1 out of 5 stars

Poor quality for the price

Poor quality for the price

28 May 2025
Good In Bread logo

Reply from Good In Bread

We were really sorry to read your review about the poor quality you have experienced. We would love to know more about why you didn't enjoy the products so we can try and improve on the experience. We would also love to make it up to you as we believe in delivering excellent quality products and service through and through. Please could you reach out at hello@wearegoodinbread.com so we see if we can win you over? ;) Thanks!

Rated 5 out of 5 stars

delicious and healthy

Bagels and bread are delicious. Delivery is prompt and dependable. All good.

28 May 2025
Good In Bread logo

Reply from Good In Bread

That's great stuff! Thanks for sharing the loaf!

Rated 1 out of 5 stars

Delivery was too late!

Paid for delivery by 10.30am (a big order for a hen party) and didn’t arrive until almost 4pm which made the order pointless.

2 May 2025
Good In Bread logo

Reply from Good In Bread

I am really sorry for the delay of your delivery. We have been noticing that the 10:30am slot was a challenge for DHL and have therefore decided to remove this option from our website. Our sincere apologies for the inconvenience caused. I am not sure whether you live in the UK but we would be happy to send you some items to see if we can make it up to you and perhaps change your mind about your experience? Totally understand if not:) We have refunded the early delivery slot to your account. Please send us an email and we'd be delighted to arrange something to your home address. Thanks and sorry again. The Good In Bread Customer Care Team

Rated 5 out of 5 stars

I'm still to try the Focaccia &…

I'm still to try the Focaccia & Ciabatta but the Sourdough & Bagels are delicious. My fave has to be the Everything Bagel.
There was a slight technical hitch but it was sorted out straight away.

24 May 2025
Unprompted review
Good In Bread logo

Reply from Good In Bread

Glad the glitch was sorted quickly. And even more glad you enjoyed the goods! Thanks so much for your review.

Rated 5 out of 5 stars

Perfect sourdough bread

Perfect sourdough bread delivered promptly. No complaints except one time the courier squashed the loaf so I prefer to order in the freezer bags to try and avoid that.

24 April 2025
Good In Bread logo

Reply from Good In Bread

Oh that's good to know! Sorry to read about the couriers squashing your loaf:( But very happy to hear our freezer bags come in handy. Thanks!

Rated 5 out of 5 stars

My favourite place to get my sourdough…

My favourite place to get my sourdough bread fix, have loved everything I've brought on every occasion, very helpful and quick to answer questions and help in anyway, would and have recommend to people

24 April 2025
Good In Bread logo

Reply from Good In Bread

Loved reading your review, thank you! And thanks for sharing the loaf:) Coe back soon!

Rated 5 out of 5 stars

Authentic and Well packaged

Well packaged. Authentic flavour and texture. My new go to for sourdough bread.

24 April 2025
Good In Bread logo

Reply from Good In Bread

Ah that's brilliant, thank you! Very kind of you to say.

Rated 5 out of 5 stars

Delivers as promised,

Delivers as promised,
Fresh bread, ready to bake at home with a fast delivery.
Definitely recommend their bread.

25 March 2025
Good In Bread logo

Reply from Good In Bread

Thank you so much! We hope you come back again soon:)

Rated 5 out of 5 stars

Bread as it should be.

Fabulous product. Well packed but simply. Delivered on time.

25 March 2025
Good In Bread logo

Reply from Good In Bread

Ah thank you so much! Simplicity and quality are 2 ingredients we place a lot of importance on:)

Rated 5 out of 5 stars

Probably the best bread you can find in London

I have been using good in bread for a while now and the quality of the bread is the best you can find in London. I love the subscription service and the offered flexibility around it. Customer service is great as well.

25 March 2025
Good In Bread logo

Reply from Good In Bread

Thank you for your kind words! We are so grateful for yoour endless support:)

Rated 5 out of 5 stars

Really nice bread

Really nice bread - enjoyed the fact that i could freeze some easily.

3 March 2025
Good In Bread logo

Reply from Good In Bread

That's great to read! Thank you for your kind review.

Rated 5 out of 5 stars

Helpful staff

Unfortunately, I usually can't adapt to the ordering process, I always get stuck somewhere, it's not clear to me. That's why I always need help, which I've received every time.

3 March 2025
Good In Bread logo

Reply from Good In Bread

We are sorry the ordering process is a bit clunky. We are doing lots to improve our customer journey every step of the way. It's your siupport and feedback that helps us:) Thank you!

Rated 5 out of 5 stars

Authentic sourdough loafs + sublime pastries!

Good in Bread should be called Super in Bread. The loafs are perfect in texture and taste. I love the option to have them delivered already sliced, ready for the freezer. Pastries are fabulous, especially the swirls, which are just the right size for a post-lunch sugar hit.

25 February 2025
Good In Bread logo

Reply from Good In Bread

Now that is what we call a glowing review! Thank you so much. And feel free to call us that;)

Rated 4 out of 5 stars

Worth having

I like the bread just wish the loaves were a bit bigger.

27 February 2025
Good In Bread logo

Reply from Good In Bread

Thanks for your feedback. We do offer a 1.3KG loaf if that is something you'd be interested in?Get in touch if you would like to find out more! Thanks

Rated 5 out of 5 stars

Brilliant tasting bread and so good…

Brilliant tasting bread and so good that you can have it ready sliced ready to freeze which is most useful for those of us who have arthritic hands. No nasty chemical additives just honest, natural great tasting bread delivered to your door.

25 February 2025
Good In Bread logo

Reply from Good In Bread

Thank you for such a lovely kind review.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look