DAME. Reviews 107

I absolutely love the Dame reusable applicator so was excited to try the reusable regular pad and I wasn’t disappointed.
It is comfortable, absorbent and washes well.
The price is also reasonable.

I am an imperfect environmentalist and loved trying this out! Perfect for the lighter days. Easy to wash. I really like that it also comes with a lifetime warranty!

Lovely product. Good quality materials, really comfy to wear, and does a good job of protecting underwear. Cute poppers to keep it in place or to keep folded in your bag.

Amazing products that are great for the planet, our bodies and our eyes as they look great too!

An honest and ethical company, trying to do their bit to improve the environment of the world we live in, by reducing the negative impacts of human activity, and improving customer experience at the same time.

Products are great, I have the reusable applicator and it works perfectly, is a year and a half old now and is still like new. It’s easy to use and clean and I love the pouch that you can get to keep everything together. The company is great and is really trying to make an impact in the sustainable period products market. I recommend this company to all my friends.

The reusable applicator is brilliant. So easy to clean, carry and use plus it's reducing so much plastic waste and my carbon foot print. The tampons are great quality organic cotton and my period doesn't hurt as much since switching from a mainstream brand that isn't organic. I also have one pair of reusable pants and one pad bought recently and they're also great so will soon be purchasing more. Great for night time or as a tampon back up!

I bought the reusable tampon applicator and organic cotton tampons. I was really shocked that 1.3 million plastic applicators are thrown away in the UK every DAY. That's horrifying! The applicator is really easy to use, the tampons are very absorbent and I am DELIGHTED to find an effective, truly ethical period solution. I will tell all my friends.

Brilliant products. The company offers eco-friendly, plastic free and organic alternatives to traditional period products.

Love the concept and how much plastic etc it would save. It's a very delicate and soft pad that causes no discomfort at all. The only faffy bit is the washing but seen as it does what it says on the box, I'm happy to recommend and buy again.

Love the idea that no more applicator wastage you can just reuse over and over again, able to use different sizes too is good so if you are light to heavy during cycle you can adapt. Its expensive but in long run wont be as only need to buy one applicator and good for environment apart from plastic wraps on individual tampon

super product.. free free, safe and independent..

My subscription went to the wrong address and I tried to contact them multiple times to fix it before it was posted out but no one got back to me for 3 or 4 days which is why they have lost a star. Customer service has a pretty slow response time so if it is urgent, dont bother! When I did get a response, they were really helpful and arrange a replacement to be sent to the right address which was great.
Other than this, I love the product, I love the message and the reusable tampon applicator is a game changer.

I thought this company provides a good product to use tampons. They provide soft tampons and good quality products.

This is a fantastic environmentally friendly alternative to disposable pads. This particular product is for a lighter flow. It's very easy to use with a popper fastener which I found much more secure than sticky fasteners. It absorbs well with no leaks, and is simple to wash just needing a cold rinse before going in the machine. This product really surprised me and I'm very happy with it!

I wrote a negative review because I tried to reach out to Dame with a problem and had no response, but since seeing my Trustpilot review they’ve reached out and said that my email went to the spam folder, and they’ve resolved my issue very well.

Tried contacting the company 4 times via email and on Instagram, no response on how to return my product for a refund. This is such poor customer service that I did not expect when you spend so much of products

Edit: Since posting I heard from George @ wearedame who told me to send back the product and email proof of postage, an exchange will then be sent out. This was done and I have now received the exchange.
I have also found out that the company is a fairly new business run by 3 people, whilst not excusing it taking a while to hear back it does make more sense and I appreciate the quick turnaround 😊

Tried reaching the support twice now by email still no reply for i want my money back for the extra costs i made for shipping.
I payed extra for fast shipping. While ordering one can choose the option of Express Courier for €6,95 and it say shipping up to two days. I got an email that they shipped the products and that it would take up to 10 days which would be the same time frame for default shipping and that is free of charge.
With no reply after 4 days it starts to feel like a scam.

Update 26 jun. : after a few days the support team reached out to me and i'm getting my extra shipping fee back. They have some system issues with their 3rd party international shipper, Global-E.

I contacted them via email on the 23rd of May as my order which was shipped on the 10th of May hadn't arrived. I've sent several follow up emails and also used the contact form on their website, but no one has replied. 10 days has now passed with no reply, which is extremely concerning.

Update: 13th June.
They finally replied on the 5th of June and said that my original email from the 23rd of May had gone in to their spam folder. They promised they would ship a replacement that day, but 9 days have passed and I've not received it yet. They also asked me to remove my 1 star review in exchange for a 50% off discount code. I felt uncomfortable with this and said I would be happy to update my review once the replacement arrived. As it still hasn't, and now I'm no longer receiving replies again, maybe they will see this and help me. My review is a reflection of the issues I've had so far though, and I can see I'm not the only one who has had problems with this company.

Update: 20th June.
I received an email from the co-founder of the company and was promised a refund last week. No refund received as yet, and no reply to my email either. I just want this resolved as I'm sick of chasing this up.

I bought the DAME reusable sanitary towels. I’ve been using reusable towels for the last 5 years which have been bamboo ones. These just don’t compare. I don’t have heavy periods but I’m constantly worrying about leakage (and have had accidents) as they don’t hold very much. The one advantage is that they are slim so might be beneficial for those with very light period or for the last day or two. I really tried to give them the benefit of the doubt but they are just not fit for purpose.