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Rated 5 out of 5 stars

Ordering process was straightforward. Kept well informed throughout. Goods came within 3 weeks (QLD Australia). Beautifully packaged. Excellent quality (not yet laundered). I judged purchase size for... See more

Rated 1 out of 5 stars

Returning an item wasn’t possible, continuously offered minimum compensation instead of allowing me to return for a full refund. Was told the shipping costs wouldn’t be worth it due to their warehous... See more

Rated 3 out of 5 stars

Lovely dresses, delivered quickly. I ordered 3 & am returning two just due to fit but they were all as per the pics I’m updating the review as they will not accept the return. Apparently they will... See more

Rated 5 out of 5 stars

I ordered 4 shirts and the returns process is amazing. 2 were too small. They assisted me with the returns and were very generous and helpful. I have had other experiences where I have had no respons... See more

3.6

Average

TrustScore 3.5 out of 5

183 reviews

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3.6

All reviews

(183)

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Rated 1 out of 5 stars

This company is awful

This company is awful! No returns and offer you $12.00 to keep dresses you paid $80.00+. Completely unacceptable they should say all items are final sale.
The fabric was awful cute style but material was like a cheap nightgown…

16 February 2022
Unprompted review
Rated 1 out of 5 stars

Do not order from this company!

I am very unsatisfied with my order. Neither dress that I ordered fits well. Now, the company is giving me a hard time to return it. They only offered to refund me about a third of what I paid! The garments look cheap, they do not fit according to the size chart. They are made out of flimsy polyester material.

8 February 2022
Unprompted review
Rated 5 out of 5 stars

Size Guide was Correct, Shipping Good! Happy!

I was initially nervous about ordering internationally as I've done this before with another company and the sizing was SO wrong and I never got resolution. This experience was completely different. I ordered 3 shirts based on their sizing guide. All three fit perfectly. The order took about 2 weeks to arrive (give or take a day or two) and I was able to track it the whole time. Very happy overall and will likely order again. Thank you!!

30 January 2022
Unprompted review
Rated 1 out of 5 stars

Returning an item wasn’t possible

Returning an item wasn’t possible, continuously offered minimum compensation instead of allowing me to return for a full refund. Was told the shipping costs wouldn’t be worth it due to their warehouse being in Dubai. Others have stated it was in China.
Will not buy from this company again.

26 January 2022
Unprompted review
Rated 1 out of 5 stars

DO NOT PURCHASE THROUGH WEABEL

I’d give zero stars if I could.

I found the products I purchased through Weabel Facebook site. They state in comments on posts, that they offer a “money back 30 day guarantee” and “items can be returned for a full free refund or exchange if
there is a quality issue, incorrect
size or color discrepancy, we
guarantee.” Their wording. I have screenshots.

So when my 2 x dresses arrived and were the wrong size (plus some awful material), I contacted the to arrange return and a refund.

The first reply was” We are really sorry that you are not satisfied with the item(s). We can refund you $30 as compensation, you can keep the item(s), is that ok?

Um, no it’s not.

“We are so sorry that our clothes didn't meet your expectation. Are you willing to accept $45 refund and keep the item (s)?You don't need to return them.
The shipping costs are too high to be worth the reward. If you insist on returning, you must pay the freight by yourself.”

In the same currency, I paid $80.98 for the items.

Unless you are satisfied with your product(s) and intend on keeping them, I fear you will face the same problems.

If I could share the screenshots I would.

Buy locally.

21 January 2022
Unprompted review
Rated 4 out of 5 stars

Took a long time to come

Took a long time to come. Had to make contact with you to sort out delivery. 6 weeks is a bit to long to wait for a dress you wanted to wear for Christmas

20 January 2022
Unprompted review
Rated 5 out of 5 stars

Happy with my order

My order took a little longer to get to Australia but I understand the delays are due to Covid etc.
When I received the order I was very happy with the quality of the 4 shirts I ordered. The sizing was also correct.

14 January 2022
Unprompted review

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