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Company details

  1. Handicapped Transportation Service
  2. also in
  3. Transportation Service

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3.2

Average

TrustScore 3 out of 5

1 review

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Rated 1 out of 5 stars

Disappointing Experience with WCI…

Disappointing Experience with WCI Buttevant

I contacted WCI regarding a new wheelchair-accessible vehicle and a trade-in valuation for my 2013 VW Caddy WAV.

The salesman initially asked me several questions by email, and I supplied the information requested. However, I never received a trade-in valuation or any further response.

I subsequently contacted WCI Buttevant directly, rather than continuing with the salesman I had previously dealt with. I explained that I wanted to deal with another member of the team and requested a quotation for a new VW Caddy WAV, including a trade-in value for my current vehicle. Unfortunately, I received no reply to that email either.

I understand that businesses are busy, but I was a genuine potential customer considering a substantial purchase. I believe it is reasonable to expect a response, even if they are unable or unwilling to provide a quotation.

I am very disappointed with the lack of communication and, based on my experience with WCI Buttevant, would be reluctant to do business with them.

Kind regards,

Peter McDermott

7 October 2026
Unprompted review

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