We lost our property with Wayforth- they literally came and took our property, never to be seen again. If you would like to take action against Wayforth, please contact Debra D Corcoran, Attorney in... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I have been trying to get a hold of this company for days now. The phone number on their website is invalid, the local number takes me to a voicemail(calls are not returned), and there is no way to t... See more
Our items were delivered today, very well-wrapped, after being stored for @3months. We were thrilled with their careful handling, unwrapping and even assembly of our heavy California King Bed! Wi... See more
Company replied
The personal service of WayForth is unparalleled. I always felt that I was under someone's care and they were invested in helping me make a major move with as little stress as possible. Every single... See more
Company replied
Company details
Written by the company
WayForth is a full service transition company working with individuals and families offering downsizing, moving, estate and storage solutions.
Contact info
1518 Willow Lawn Dr., Suite 300, 23230, Richmond, United States
- 1-844-WAYFORTH
- hello@wayforth.com
- wayforth.com
Zack and Jordan took great care with…
Zack and Jordan took great care with our items and home. We would recommend their services without hesitation.
30 October 2019
Unprompted review
Reply from WayForth
Hello Lara,
Thank you for your kind review of Livible and mention of Zack and Jordan who helped with your pickup / delivery!
Livible prides itself on providing exceptional customer service and when we receive feedback like yours, we know we are on the right track. We sincerely appreciate your choosing Livible and trusting us with your possessions. We look forward to continuing to provide you with superior service going forward. Please do not hesitate to reach out if we can answer questions or help in the future!
Great job guys!
30 October 2019
Unprompted review
Reply from WayForth
Hello JD
Thank you for your kind review of Livible!
Livible prides itself on providing exceptional customer service and when we receive feedback like yours, we know we are on the right track. We sincerely appreciate your choosing Livible and trusting us with your possessions. We look forward to continuing to provide you with superior service going forward. Please do not hesitate to reach out if we can answer questions or help in the future!
Excellent service
Excellent service. Henry and Mike sent me a text with their arrival window and actually showed up on time. They were friendly, efficient and all my items were accounted for! I will definitely use livible again and highly recommend this service. So incredibly easy!
29 October 2019
Unprompted review
Reply from WayForth
Hello Ellen,
Thank you for your kind review of Livible and mention of Henry and Mike who helped with your pickup / delivery!
Livible prides itself on providing exceptional customer service and when we receive feedback like yours, we know we are on the right track. We sincerely appreciate your choosing Livible and trusting us with your possessions. We look forward to continuing to provide you with superior service going forward. Please do not hesitate to reach out if we can answer questions or help in the future!
Awesome experience!!!!👍
Awesome experience. I live in a highrise condo with very complicated and strict delivery rules. Livible passed with flying colors. My HOA management liked Livible so much they asked for a business card so that they may refer to other owners. My entire experience, pickup, account setup, storage and delivery was a piece of cake. In the future, I will need a box delivered or picked up from time to time. I am confident it will go smoothly.
29 October 2019
Unprompted review
Reply from WayForth
Hello John,
Thank you for your kind review of Livible! Happy management liked us as well!
Livible prides itself on providing exceptional customer service and when we receive feedback like yours, we know we are on the right track. We sincerely appreciate your choosing Livible and trusting us with your possessions. We look forward to continuing to provide you with superior service going forward. Please do not hesitate to reach out if we can answer questions or help in the future!
Chase and Brandon did a great job
Chase and Brandon did a great job. Thanks
22 October 2019
Unprompted review
Reply from WayForth
Hi Erichard,
Thank you for your kind review of Livible and mention of Chase and Brandon who helped with your pickup / delivery!
Livible prides itself on providing exceptional customer service and when we receive feedback like yours, we know we are on the right track. We sincerely appreciate your choosing Livible and trusting us with your possessions. We look forward to continuing to provide you with superior service going forward. Please do not hesitate to reach out if we can answer questions or help in the future!
Chase and Brandon were super nice and…
Chase and Brandon were super nice and helpful when delivering my stuff. They went above and beyond. Thank you!
19 October 2019
Unprompted review
Reply from WayForth
Hi Weiyou,
Thank you for your kind review of Livible and mention of Chase and Brandon who helped with your pickup / delivery!
Livible prides itself on providing exceptional customer service and when we receive feedback like yours, we know we are on the right track. We sincerely appreciate your choosing Livible and trusting us with your possessions. We look forward to continuing to provide you with superior service going forward. Please do not hesitate to reach out if we can answer questions or help in the future!
Chase and Brandon were wonderful!
Chase and Brandon were wonderful and dropped my stuff off early but called ahead. Great customer service.
19 October 2019
Unprompted review
Reply from WayForth
Hi Carmel,
Thank you for your kind review of Livible and mention of Chase and Brandon who helped with your pickup / delivery!
Livible prides itself on providing exceptional customer service and when we receive feedback like yours, we know we are on the right track. We sincerely appreciate your choosing Livible and trusting us with your possessions. We look forward to continuing to provide you with superior service going forward. Please do not hesitate to reach out if we can answer questions or help in the future!
Great service
Great service
Our pickup guys showed up when expected and were very careful about documenting our items and making sure they were wrapped properly for transit to storage.
8 October 2019
Unprompted review
Reply from WayForth
Hi Fey!
Thank you for your kind review of Livible!
Livible prides itself on providing exceptional customer service and when we receive feedback like yours, we know we are on the right track. We sincerely appreciate your choosing Livible and trusting us with your possessions. We look forward to continuing to provide you with superior service going forward. Please do not hesitate to reach out if we can answer questions or help in the future!
Top-notch service
Top-notch service! Hands down the best in the business of moving and storage! Zach and Jordan were super polite and courteous when they delivered my new couch. They even moved my old couch upstairs when I asked, with no hesitation! Well done gentlemen!
7 October 2019
Unprompted review
Reply from WayForth
Hi Michael,
Thank you for your kind review of Livible!
Livible prides itself on providing exceptional customer service and when we receive feedback like yours, we know we are on the right track. We sincerely appreciate your choosing Livible and trusting us with your possessions. We look forward to continuing to provide you with superior service going forward. Please do not hesitate to reach out if we can answer questions or help in the future!
They did a wonderful job
They did a wonderful job, we couldn't have been happier with the service we received. We will be recommending this to all our friends and family!
6 October 2019
Unprompted review
Reply from WayForth
Hi Angie,
Thank you for your kind review of Livible!
Livible prides itself on providing exceptional customer service and when we receive feedback like yours, we know we are on the right track. We sincerely appreciate your choosing Livible and trusting us with your possessions. We look forward to continuing to provide you with superior service going forward. Please do not hesitate to reach out if we can answer questions or help in the future!
Chase and Henry were awesome
Chase and Henry were awesome! They were a tremendous help and loved everything with ease...they even showed up early which was a plus! Thanks guys!!
5 October 2019
Unprompted review
Reply from WayForth
Hi Elizabeth,
Thank you for your kind review of Livible and mention of Chase and Henry who helped with your pickup / delivery!
Livible prides itself on providing exceptional customer service and when we receive feedback like yours, we know we are on the right track. We sincerely appreciate your choosing Livible and trusting us with your possessions. We look forward to continuing to provide you with superior service going forward. Please do not hesitate to reach out if we can answer questions or help in the future!
Chase and Henry are awesome!
4 October 2019
Unprompted review
Reply from WayForth
Hi Ester,
Thank you for your kind review of Livible and mention of Chase and Henry who helped with your pickup / delivery!
Livible prides itself on providing exceptional customer service and when we receive feedback like yours, we know we are on the right track. We sincerely appreciate your choosing Livible and trusting us with your possessions. We look forward to continuing to provide you with superior service going forward. Please do not hesitate to reach out if we can answer questions or help in the future!
Reply from WayForth
Hi Yousef,
Thank you for your kind review of Livible and mention of Chase, Henry, and Brad who helped with your pickup / delivery!
Livible prides itself on providing exceptional customer service and when we receive feedback like yours, we know we are on the right track. We sincerely appreciate your choosing Livible and trusting us with your possessions. We look forward to continuing to provide you with superior service going forward. Please do not hesitate to reach out if we can answer questions or help in the future!
Chase
Chase, Henry and Brad has an outstanding service.
Thank you guys!
3 October 2019
Unprompted review
Reply from WayForth
Hi Susan,
Thank you for your kind review of Livible and mention of Chase, Henry, and Brad who helped with your pickup / delivery!
Livible prides itself on providing exceptional customer service and when we receive feedback like yours, we know we are on the right track. We sincerely appreciate your choosing Livible and trusting us with your possessions. We look forward to continuing to provide you with superior service going forward. Please do not hesitate to reach out if we can answer questions or help in the future!
Livible rocks
Livible is great and I have already recommended it to friends and family. The level of customer service is high from beginning to end. The leads who answered all my questions before becoming a customer were excellent. The guys who picked up my stuff were on time, efficient and friendly. Elise who manages my local warehouse - great at communicating, answering questions and quick at setting up my delivery (even though I was disappointed I couldn’t do it online). Chase who delivered my stuff this morning was super cool. He texted me to say when he’d be arriving, arrived spot on time, called, was polite, friendly and hauled my stuff quick and easy to my apartment. Great customer service is not to be taken for granted these days when everyone is trying to make a buck. Livible is awesome! Keep up the good work! :)
3 October 2019
Unprompted review
Reply from WayForth
Hi Suzanne,
Thank you for your kind review of Livible and mention of our team!
Livible prides itself on providing exceptional customer service and when we receive feedback like yours, we know we are on the right track. We sincerely appreciate your choosing Livible and trusting us with your possessions. We look forward to continuing to provide you with superior service going forward. Please do not hesitate to reach out if we can answer questions or help in the future!
Reply from WayForth
Hi Jonel,
Thank you for your kind review of Livible! We are always happy to help :)
Livible prides itself on providing exceptional customer service and when we receive feedback like yours, we know we are on the right track. We sincerely appreciate your choosing Livible and trusting us with your possessions. We look forward to continuing to provide you with superior service going forward. Please do not hesitate to reach out if we can answer questions or help in the future!
Very helpful
Helped me out after a cross country move and bad fedex shipment. Very responsive and accommodating.
1 October 2019
Unprompted review
Reply from WayForth
Hi Austin,
Thank you for your kind review of Livible and happy things went smoothly!
Livible prides itself on providing exceptional customer service and when we receive feedback like yours, we know we are on the right track. We sincerely appreciate your choosing Livible and trusting us with your possessions. We look forward to continuing to provide you with superior service going forward. Please do not hesitate to reach out if we can answer questions or help in the future!
Reliable and convenient storage…
Reliable and convenient storage solution.
Scheduled a drop off this morning at my office and Henry was communicative, fast, and professional!
1 October 2019
Unprompted review
Reply from WayForth
Hi Hannah,
Thank you for your kind review of Livible and mention of Hannah who helped with your pickup / delivery!
Livible prides itself on providing exceptional customer service and when we receive feedback like yours, we know we are on the right track. We sincerely appreciate your choosing Livible and trusting us with your possessions. We look forward to continuing to provide you with superior service going forward. Please do not hesitate to reach out if we can answer questions or help in the future!
The Livible team that arrived to help…
The Livible team that arrived to help me move my 1-bedroom apartment was kind, efficient, and handled my belongings with care! I was very impressed with the way they protected and wrapped my items and I feel confident that they will be well taken care of while in storage.
29 September 2019
Unprompted review
Reply from WayForth
Hi Kathryn,
Thank you for your kind review of Livible! It was a pleasure servicing you!
Livible prides itself on providing exceptional customer service and when we receive feedback like yours, we know we are on the right track. We sincerely appreciate your choosing Livible and trusting us with your possessions. We look forward to continuing to provide you with superior service going forward. Please do not hesitate to reach out if we can answer questions or help in the future!
Great Service!
Henry was great! Really friendly and arrived early which ended up fitting better with my schedule!
29 September 2019
Unprompted review
Reply from WayForth
Hi Katherine,
Thank you for your kind review of Livible and mention of Henry who helped with your pickup / delivery!
Livible prides itself on providing exceptional customer service and when we receive feedback like yours, we know we are on the right track. We sincerely appreciate your choosing Livible and trusting us with your possessions. We look forward to continuing to provide you with superior service going forward. Please do not hesitate to reach out if we can answer questions or help in the future!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.