By tracking it’s says that my order has been delivered but in reality I didn’t receive anything Contacted next day Wayfair costumer service and they are sending me replacement order Great shop wit... See more
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Wayfair has everything for your home, all in one place. From furniture to finishing touches, you’ll find inspiration for every style and space.
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Wayfair Stores Limited, Wayfair House, Tuam Road, H91 W260, Galway, Ireland
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I am extremely dissatisfied with your delivery service. Every time I place an order for an item, I only receive part of the shipment first and have to wait an extremely long time to get the full complete goods. This issue is especially frustrating when purchasing large furniture like sofas — I always receive just a small portion of the sofa initially, then endure a lengthy waiting period for the rest of the pieces to arrive.
Additionally, your customer support responds to my emails very slowly, and there are occasions where I receive no reply at all. This whole experience has caused me a great deal of trouble and annoyance. I would never make another purchase from your service if I hadn’t already paid for an entire year’s delivery subscription in advance.

Reply from Wayfair Ireland
AVOID at all costs. Purchased kitchen stools, arrived in good time, so far so good, unpacked one (of 4) not the quality or look as per website so quickly disassembled and called the following day, we are on day 3 now, have spent considerable time and effort in an attempt to arrange return, get completely different responses from their clearly untrained staff, instructed to bring back to three different locations all of which refused as the items are too large, advised Wayfair; told more incomplete incorrect information, will now be seeking legal advice as no solution fr company. DO NOT USE THEM

Reply from Wayfair Ireland
By tracking it’s says that my order has been delivered but in reality I didn’t receive anything
Contacted next day Wayfair costumer service and they are sending me replacement order
Great shop with good deals but only minus is delivery company (GLS ) with whom they are working

Reply from Wayfair Ireland
Wayfair is great value, always on time with deliveries, i use Wayfair all the time

Reply from Wayfair Ireland
Excellent
Easy to navigate online, have everything great products prices vary not the cheapest but good quality products. Delivery good, on time
Would recommend

Reply from Wayfair Ireland
Delivery was here in 4day , happy with my sideboard it took about 2hour to put together and I love it.ann Joyce

Reply from Wayfair Ireland
Awful experience. They used to be okay, but now they are a complete con. Ordered a sofa on 21 May, delivery date was stated as 3 June. After weeks of waiting, I emailed several times and got no response to my email, so they never bother answering emails. I got in touch with a live agent and they cancelled the order, and ordered a replacement, with a delivery date of 22 June. This got to their transit centre, but then stated it was returned to sender. Still trying to track down my order, with agents who don’t seem to know where anything is. AVOID!

Reply from Wayfair Ireland
Excellent but Dilivery was a bit spaced out. Some parts one day and others 2 days later and then again.
Good quality product. Fiddly to assemble but very easy.

Reply from Wayfair Ireland
Lead times for items showing as being ‘In Stock’ are misleading. I now have multiple orders that were placed based on the stated delivery date, which have turned out to be completely inaccurate.

Reply from Wayfair Ireland
Received my 2 small tables. Perfectly packaged & on time.
They are modern and basic, just what I needed.
Just be careful not to rip off the layer of plastic, as you may rip the under seal also.
Otherwise, great 👍

Reply from Wayfair Ireland

Reply from Wayfair Ireland
I'm shocked at how good this is for the price like it is absolutely solid and didn't have to set it up I will try send a picture and I never leave reviews but wanted to on this one deadly but will say they don't put the phone number on packaging and have no customer care services so ups are putting it down as a missed delivery because they couldn't ring but if you track it to the warehouse you can collect

Reply from Wayfair Ireland
Terrible experience with wayfair. I won't recommend at all. I have to constantly chat with support to sort things out, still 1 more delivery pending.. there was no line to contact warehouse to inform someone to scan a product.. everytime I getting the same answer, waiting for a physical scan of a product and even refuse to give me refund since system showing a delivery date 16th June but nobody scan the product yet or leave the warehouse. @ dated 13th June
Below is my new comment made on June 23 after the wayfair replied on June23rd.
Don't be fool by theses guys, I chatted weeks to sort things out, and they refuse to refund my money. everyone the company lied to me, that they sucessfully placed the refund and I will get notified on my email.. that never happens.. finally, they delivered the order after 3 weeks while I left the old premises to new home.. i appreciate you reply after 3 years ... 😂

Reply from Wayfair Ireland

Reply from Wayfair Ireland
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