Curtains are nice. I think you should sort the descriptions out for each set/size of curtain it's very misleading in that with the larger curtains you only get one panel but the descriptions reads... See more
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Review summary
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Reviews shaping this summary
Always fantastic quality goods! Only downside is the delivery… a few times now, when delivery is from Evri, items have been delayed by quite a while or do not turn up at all. Wayfair have been brillia... See more
Company replied
Ordering was easy. I ordered 3 canvas wrapped pics. I have received 2 so far as expected. One is brilliant and well made. The other is not quite the same quality. Flimsy canvas, marked as if something... See more
Company replied
First order was cancelled Second order delivery date given took a day off work the evening before delivery it got cancelled do rang up customer service was zero 3 days later delivery day arrived... See more
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Company details
- Furniture Store
- Decoration and Interior Design Store
- e-Commerce Solution Provider
- Home Improvement Store
- Outdoor Furniture Store
Written by the company
Wayfair has everything for your home, all in one place. From furniture to finishing touches, you’ll find inspiration for every style and space.
Wayfair.co.uk
Written by the company
- All Things Home
- We’re here to help whenever you need us. Whether you’re browsing, buying, or have already placed an order, our friendly team is on hand to make things easy. We’re just a call or email away. You can reach us Monday–Friday, 08:00–19:00, and Saturday–Sunday, 08:30–17:00.
- Quality
- Quality you can rely on. With a wide range across every category, it’s easy to find exactly what you need in just a few clicks. And if you can’t spot it? Our team is here to help.
- Support
- Support you can count on. Alongside products from leading brands and manufacturers, we share helpful details and customer reviews so you can shop with confidence.
Our Satisfaction Guarantee
Satisfaction, Guaranteed
At Wayfair.co.uk, we want you to love your home finds. If something isn’t right, just let us know within 30 days of delivery and we’ll help put it right. You can track orders, manage deliveries and arrange returns anytime through My Account.
Need more guidance? You’ll find step-by-step support in our Help Centre.
Contact info
Wayfair Stores Limited, Wayfair House, Tuam Road, H91 W260, Galway, Ireland
- https://www.wayfair.co.uk/help-and-contact
- wayfair.co.uk
3.9
Great
119K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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A very easy purchase.
A very easy purchase. The rugs were of a very good quality and looked good. A very easy experience from ordering to delivery. Very fast.
2 July 2026
Reply from Wayfair UK
We're so pleased you found your purchase easy and that the rugs were of very good quality and looked good. We're delighted you had such an easy experience from ordering to delivery!
Wayfair UK
Good experience
We have never been disappointed with the items we have bought from Wayfair - always good quality and delivery is good too.
4 July 2026
Reply from Wayfair UK
We're so pleased to hear you've consistently been happy with the quality of our items and our delivery service! Thank you for your wonderful feedback.
Wayfair UK
Good service
Order one day, delivered the next and they left the flatpack where I asked them to
14 June 2026
Reply from Wayfair UK
We're so happy to hear your delivery was prompt and that we successfully placed your flatpack where you requested! Thank you for your kind words.
Wayfair UK
Comfy dining with this order!
Both the tweedy chair pads and the William Morris type boulster cushions look good and are a comfortable asset to my dining chairs,they arrived swiftly and were well packed.
19 June 2026
Reply from Wayfair UK
We're so pleased to hear that your chair pads and bolster cushions look good and are a comfortable asset to your dining chairs! It's wonderful that they arrived swiftly and were well-packed.
Wayfair UK
Reply from Wayfair UK
We appreciate your kind words about our lovely and well-priced product. We are so glad you are satisfied with your purchase.
Wayfair UK
Reply from Wayfair UK
We're so pleased to hear you enjoyed our product and the speedy delivery! Thank you for your wonderful feedback.
Wayfair UK
Reply from Wayfair UK
We are sorry to hear this. This is certainly not the service we aim to provide for our customers, and we apologise for any inconvenience caused. Please be advised that as there are multiple factors that influence the delivery process, we cannot guarantee delivery dates as things can move faster than expected sometimes, or can encounter unexpected delays. Whilst we strive to provide our customers with the most accurate delivery expectations possible, we can only provide estimates.
If you have not received your order within 10 days of the original estimate please reach out to us so we can provide you with a resolution. Please contact us directly if you would like any further help or assistance on this matter. You can do this by visiting www.wayfair.co.uk/myaccount
Wayfair UK
Wayfair as a company is very good however..
Wayfair as a company is very good. I have purchased many items from them and always been pleased. However the return procedure needs serious attention which is also down to the carrier companies. I was once again extremely frustrated when returning an item last week. I had to try 3 different drop off points . All described as printing label. They couldn’t !!
23 June 2026
Reply from Wayfair UK
We are truly sorry to hear about the frustration you experienced with the return procedure and the issues you encountered at the drop-off points. We understand how inconvenient it must have been to try multiple locations. We appreciate you bringing this to our attention.
Wayfair UK
We are really pleased with planters
We are really pleased with planters, but estimated delivery was Monday and planters arrived on the Saturday .
23 June 2026
Reply from Wayfair UK
We're so pleased to hear you're happy with your planters! We appreciate you letting us know they arrived earlier than expected. Thank you for your positive feedback!
Wayfair UK
Love Wayfair
Swift processing, reasonably priced, good quality products. Easy, peasy returns.
Never any concerns with Wayfair.
25 June 2026
Reply from Wayfair UK
We're so pleased to hear about your positive experience with our swift processing, reasonable prices, and good quality products. It's wonderful to know that returns are easy and that you never have any concerns with us!
Wayfair UK
Great looking garden furniture
I am very pleased with the furniture. Exactly like the photos.the delivery arrived on 2 different days which wasn't expected. It was very inconvenient
23 June 2026
Reply from Wayfair UK
We're glad you're pleased with the furniture and that it matched the photos. We sincerely apologize for the inconvenience caused by the split delivery. We understand this was not ideal.
Wayfair UK
Ordered a lovely umbrella holder…
Ordered a lovely umbrella holder (vase). Looked like the picture, good quality. Arrived on time. Very pleased.
3 July 2026
Reply from Wayfair UK
We're so pleased you're happy with your umbrella holder! It's wonderful to hear it looked like the picture, was of good quality, and arrived on time.
Wayfair UK
The price of the goods went down by £70…
The price of the goods went down by £70 the day i received them
3 July 2026
Reply from Wayfair UK
We understand your frustration with and price change. We do not offer a price matching on our items, as such we cannot adjust the price of your purchase. We are sorry for any disappointment that may cause.
WayfairUK
Dressing table review
The dressing table that i bought was excellent great quality good price looked fantastic but the delivery service was not the same standard on I received an email from evri saying that it would be next day delivery but it did not arrive until 6 days later terrible service
23 June 2026
Reply from Wayfair UK
We appreciate your feedback regarding your recent dressing table purchase. We are delighted to hear you are pleased with the quality and appearance of the item. We sincerely apologize for the significant delay and inconvenience you experienced with the delivery service.
Wayfair UK
The returns method is stressful and…
The returns method is stressful and costly and because of this I won't use Wayfair to purchase anything ever again
22 June 2026
Reply from Wayfair UK
Thank you for your feedback. We're sorry to hear you were unhappy with the return cost.
We always aim to be transparent about our returns policy, and we encourage customers to review it before purchasing, it’s readily available to everyone here: http://www.wayfair.co.uk/help/article/return_policy .
If you have any questions about the return or need further assistance, please feel free to get in touch via http://www.wayfair.co.uk/myaccount .
Thanks,
WayfairUK
Very good sevice
23 June 2026
Reply from Wayfair UK
We're so pleased you're happy with the service we provided.
Wayfair UK
One of the chair has a mark on it it's…
One of the chair has a mark on it it's like a triangle shadow
3 July 2026
Reply from Wayfair UK
We are very sorry to hear of the issues you have experienced with your order. This is certainly not the quality of goods we aim to provide for our customers, and we apologise for any inconvenience caused.
We always want to ensure that our customers are happy with the items they received. If you believe that there is a quality issue for this item, please report this through the 'My Account' section on our website and we will be more than happy to assist you.
You can do this by visiting www.wayfair.co.uk/myaccount.
Wayfair UK
Poor delivery service
The item I bought said it will be delivered in 2 days which was 3rd July. Until end of of 3rd there was no update on the delivery
3 July 2026
Reply from Wayfair UK
We are sorry to hear this. This is certainly not the service we aim to provide for our customers, and we apologise for any inconvenience caused. Please be advised that as there are multiple factors that influence the delivery process, we cannot guarantee delivery dates as things can move faster than expected sometimes, or can encounter unexpected delays. Whilst we strive to provide our customers with the most accurate delivery expectations possible, we can only provide estimates.
If you have not received your order within 10 days of the original estimate please reach out to us so we can provide you with a resolution. Please contact us directly if you would like any further help or assistance on this matter. You can do this by visiting www.wayfair.co.uk/myaccount
Wayfair UK
Easy experience.
Really easy to find what we were looking for and again easy and quick to order.
Delivery fast.
Lovely gate.
2 July 2026
Reply from Wayfair UK
We're so pleased you found it easy to find what you were looking for and that ordering was quick. It's wonderful to hear about your fast delivery and that you love your new gate!
Wayfair UK
Fast efficient well packaged
23 June 2026
Reply from Wayfair UK
We appreciate your positive feedback! We're so happy to hear that your experience with our delivery and packaging was efficient and well-received.
Wayfair UK
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