I came here recently for a coating on my vehicle. The owner Dan was more the helpful even dyed my seats that were faded and looked wore out. I cannot recommend more A* service and helped with a ma... See more
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I placed my order on August 11th and there is still no sign of the items even being dispatched. The items were a gift for my boyfriend’s birthday this weekend but it’s evident they won’t arrive in tim... See more
Order out of stock and not shown on the website, still show products in stock once refunded which took 6 days after order with no communication until refund issued. Better service from many ot... See more
Company replied
Dan used to be a neighbour of ours some years back and I'd regularly find him in our underground carpark detailing his car. And I think its fair to say that its thanks to him that I now understand the... See more
Company replied
Company details
Information provided by various external sources
The WaxPack Detailing Supplies is a car care and detailing product seller.
Contact info
Unit 121 Ellingham Industrial Estate, TN236LZ, Ashford, United Kingdom
- 01233612055
- dan@waxpack.co.uk
- waxpack.co.uk
4.0
Great
197 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Coating
I came here recently for a coating on my vehicle. The owner Dan was more the helpful even dyed my seats that were faded and looked wore out.
I cannot recommend more A* service and helped with a maintenance plan to keep my vehicle looking fresh.
13 October 2025
Unprompted review
No communication about my order
I placed my order on August 11th and there is still no sign of the items even being dispatched. The items were a gift for my boyfriend’s birthday this weekend but it’s evident they won’t arrive in time. I’m currently hoping my order hasn’t been cancelled.
22 August 2025
Unprompted review
Long delivery lead time, no updates, poor packaging
2 items ordered 16 November.
Sent a dispatch enquiry 25 November - no reply
Items arrived 28 November in a large box with no packing isnide to prevent the 2 bottles smashing about into each other
Not the best
28 November 2024
Unprompted review
Rubbish
Rubbish, placed an order then received an emailed saying there's a delay due too items out off stock. Emailed back some time later for update, no response.
Turns out my order has been cancelled.
19 May 2022
Good price and service
3 May 2022
Excellent products
Excellent products, fast response from Dan, to answer any questions.
Well packed and really fast shipping.
2 May 2022
Was what I ordered but didn’t arrive…
Was what I ordered but didn’t arrive next day which I paid for.
25 April 2022
Good range of products
Good range of products, fast delivery and Dans advice has always been honest and solid. Waxpack continue to be my go-to supplier of detailing products and consumables.
22 April 2022
Not recommended.
Products fine and delivered on time. However, 1 product not received - no reason given and no reply to e-mail enquiry, however a refund was issued. When I placed my order there were 2 in stock.
I have used several online retailers without issue and would not recommend this one.
29 March 2022
Excellent service
24 March 2022
Great communication and really helpful
Great communication and really helpful. Many thanks
29 November 2021
Nice guy great communication
5 November 2021
Thank you very much
5 October 2021
Searching for some new microfibre pads…
Searching for some new microfibre pads from Chemical guys, and these guys had both pads, in the right sizes, and right prices instock. Ordered and delivered in quick order, and completely hassle free. Will definetly order from them again.
22 August 2021
Happy with the service
18 August 2021
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