Waves Audio Reviews 947

quick responce yet they tried to pitch me into a new purchase

Excelent service, they helped me out with my problem.

The Waves rep (Khussh) kindly and succinctly explained how to recover licenses to my current rig. A most welcome service mid-scoring project.

Waves is and has always given amazing customer support. Thank you Khussh for Your advice and guidance.XXXX

Tech support on Chat made it easy to fix my problem.

Great help from a great company.

Very great support provided by Khussh. Thank you for guiding me through and manage to sort out the issue I was experiencing.

Very good support from the agent Shruthi, she has been patient and guided me to the solution in order to recover the vst licenses I was missing. Very good Waves, I'll continue to be your customer :)

Anytime I contact Waves Audio I just have a great experience! Not just the Plugins are great, but, the Whole team, the entyre company!
In my audio school I'm simply stopping using other plugins and just using waves, that's because of the great support I'we aways had!
Thank you Waves for the great experience!

Good tools, intuitive to use, wonderful support. My only criticism is the payment system. One click and I've accidentally bought something twice. But as I said, the support was really great.

I rarely have to update plugin's and deal with licenses. Had some questions and 'chatted' when an agent. He answered all questions and all is good.

Thanks to Bar. Great help and patient
Good customer service and amazing plugings

I had a difficult time trying to update my license on a new computer. Contacted support and got a quick response. Khussh was amazing. Patient and help me solve my problem quickly

Waves makes great plugins. They are solid, and the team is very knowledgeable about compatibility and use.

The agent, answered my questions accurately (the first time), provided me with accurate solutions, kind, and pleasant to work with

I had a difficulty in having plugins switch off due to their status in the computer chain as Primary vs Secondary. Khussh took a lot of time to make sure the plugins were primary and updated and he was detailed in his help. My old machine died, and my current machine was secondary, which meant I had to update and pay a subscription unnecessarily, so Khussh made sure I was spared that. I'm a happy past and future customer for wavs. Good work!

Very unhappy with this one company of plugins. Although i "like" (sorry to say, but nowadays, competitors are pretty good!) the few plugins i purchased (IR1 / H-Delay / Electric 88 and S1 imager), here are 2 reasons why i won't buy any ONE plugin from this company:
- After one year of purchase, I have to pay "again" to update a plugin. Seriously?! That's where you are?
- And, almost every 3 months i have to reinstall the electric88 from the waves central, cause the standalone version do not load properly the sample pool.

From all the plugins i owe, that's the only one i can remember doing this. Again, nowadays with the pretty amazing range of providers, to loose customers this way doesn't feel clever to me.

I’m very satisfied with Waves Audio and their products. Everything worked as expected, and the support team was friendly and helpful. Although Waves Central could be a bit more intuitive at times, overall I had a positive experience. Thank you!

Everything works perfectly, from the subscription, over to the plugins itself and even more the customer service
10/10