Waveney Windows Ltd Reviews 75

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Helpful advice as to replace an old conservatory roof with a new tinted glass replacement. Gary was great with costing it up and explaining the process. Roof installed 6 weeks later. Fitters did an ex... See more

Company replied

Rated 5 out of 5 stars

We recently had Waveney Windows replace our conservatory roof for a warm roof. We are more than pleased with the result. The entire team from Mark, who made the initial visit, to John the Manager, Kei... See more

Company replied

Rated 5 out of 5 stars

WWW = Wonderful Waveney Windows. Thank you for our new patio doors. Very good company to deal with from start to finish, local people and a great product! Excellent salesman (Simon) - really good pro... See more

Company replied

Rated 5 out of 5 stars

From start to finish this company were excellent - advice, measuring, survey and fitting . The window fitters were very professional and did an amazing job. The work was completed on time and everyth... See more

Company replied

Company details

Written by the company

Waveney Windows Ltd was established in 1977 and has been carrying out installations ever since. A family-owned business, we have been serving clients throughout Suffolk, Norfolk, East Anglia and parts of the UK. We genuinely take pride in the high quality of our products and the commitment of our staff, who provide excellent customer service. Get in touch to learn more about our products. In 1996 we joined the Consumer Protection Association (CPA) and became able to provide our customers additional protection in the form of an insurance-backed guarantee on all our products. The CPA is an independent and highly regarded trade body that also provides us with a quarterly report of feedback obtained directly from our customers. By constantly acting on this feedback, to date, we have maintained exemplary grades, which helped us win the CPA National Consumer Protection Award in 1999, and we will safeguard our valued reputation into the future.


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4.8

Excellent

TrustScore 5 out of 5

75 reviews

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Rated 5 out of 5 stars

Quality product and installation

Quality product and installation. Have used many times.

28 May 2026
Unprompted review
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Reply from Waveney Windows Ltd

Thank you very much for taking the time to leave us such a lovely review and 5 stars. We are so pleased that you are happy with our service. We hope to work with you again in the future. Thanks again.

Rated 5 out of 5 stars

A great company

We asked Waveney Windows to repair a glass door we’d smashed. They couldn’t have been more helpful. The job was done promptly with no mess and at a very competitive price. Would definitely recommend them.

22 April 2026
Unprompted review
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Reply from Waveney Windows Ltd

Thank you very much for taking the time to leave us such a lovely review and 5 stars. We are so pleased that you are happy with our service. We hope to work with you again in the future. Thanks again.

Rated 5 out of 5 stars

Replacement of conservatory roof

Helpful advice as to replace an old conservatory roof with a new tinted glass replacement. Gary was great with costing it up and explaining the process. Roof installed 6 weeks later. Fitters did an excellent job. No mess, nice finish. Upgraded the room with out a complete rebuild. Very pleased

15 April 2026
Unprompted review
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Reply from Waveney Windows Ltd

Thank you very much for taking the time to leave us such a lovely review and 5 stars. We are so pleased that you are happy with our service. We hope to work with you again in the future. Thanks again.

Rated 5 out of 5 stars

Great company to deal with

Great company to deal with. Very efficient and excellent job. Recommended!

15 April 2026
Unprompted review
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Reply from Waveney Windows Ltd

Thank you very much for taking the time to leave us such a lovely review and 5 stars. We are so pleased that you are happy with our service. We hope to work with you again in the future. Thanks again.

Rated 5 out of 5 stars

Waveney windows, Great Job

Great team from Waveney windows did a great job installing our new replacement windows, The site team 2 of them did a professional job, had a issue with the Bay window system, ( new system) this was sorted with minimal fuss.
Would be happy to recommend them

12 March 2026
Unprompted review
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Reply from Waveney Windows Ltd

Thank you very much for taking the time to leave us such a lovely review and 5 stars. We are so pleased that you are happy with our service. We hope to work with you again in the future. Thanks again.

Rated 5 out of 5 stars

Quality!

Firstly, I had had a previous door replacement job carried out by WW and knew that their workmanship and customer service was of a high standard.
This remains the case.
Simon on the sales side gave me some useful advice and answered a couple of queries I had and was a pleasure to deal with.
I also spoke to Kelly and Linda in the office and they were extremely helpful too.
The installation went very well, the installer was very friendly and did an excellent job.
I have no problem with recommending WW to anyone.
10/10 keep up the good work!

29 January 2026
Unprompted review
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Reply from Waveney Windows Ltd

Thank you very much for taking the time to leave us such a lovely review and 5 stars. We are so pleased that you are happy with our service. We hope to work with you again in the future. Thanks again.

Rated 5 out of 5 stars

Having moved to Suffolk from another…

Having moved to Suffolk from another part of the country and not knowing anything about Waveney window was a little worried but now the job has been completed we can honestly recommend this company. From the first phone call with Simon through to completion we were kept informed. The installers, Jake and Robbie were fantastic, working in poor weather and to a very high standard, very clean and tidy, the windows, door and roof line look great and would not hesitate to use and recommend Waveney

5 February 2026
Unprompted review
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Reply from Waveney Windows Ltd

Thank you very much for taking the time to leave us such a lovely review and 5 stars. We are so pleased that you are happy with our service. We hope to work with you again in the future. Thanks again.

Rated 5 out of 5 stars

WWW = Wonderful Waveney Windows

WWW = Wonderful Waveney Windows. Thank you for our new patio doors. Very good company to deal with from start to finish, local people and a great product! Excellent salesman (Simon) - really good product knowledge, thorough and professional surveyor (Paul) and wonderful fitters (The Boys), nothing not to like!

23 January 2026
Unprompted review
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Reply from Waveney Windows Ltd

Thank you very much for taking the time to leave us such a lovely review and 5 stars. We are so pleased that you are happy with our service. We hope to work with you again in the future. Thanks again.

Rated 5 out of 5 stars

Super happy

We are so happy with our new windows and doors. So many people have commented on how lovely they are and how much nicer they now look.

Massive shout out to Harry and Alex, they are so hard working, and their attention to detail is amazing. I can’t believe our whole house has been transformed in 3 days! Absolutely amazing work!! They tidied up and left no mess. They even helped us out with ideas of other things at our property.

Nigel has been brilliant too. Really helpful right from the start, considering we have never had to buy windows and doors before he was so helpful with different ideas.

Super happy and would 100% recommend

19 January 2026
Unprompted review
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Reply from Waveney Windows Ltd

Thank you very much for taking the time to leave us such a lovely review and 5 stars. We are so pleased that you are happy with our service. We hope to work with you again in the future. Thanks again.

Rated 5 out of 5 stars

Another great installation of remaining…

Another great installation of remaining 2 windows, have used Waveney for all of my windows and doors. Nice clean professional job by their fitters. Delighted as always with the service provided. Highly recommended.

5 January 2026
Unprompted review
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Reply from Waveney Windows Ltd

Thank you very much for taking the time to leave us such a lovely review and 5 stars. We are so pleased that you are happy with our service. We hope to work with you again in the future. Thanks again.

Rated 4 out of 5 stars

Good work, poor communication.

We have used Waveney Windows before, and been satisfied in every respect. On this occasion, the quality of workmanship was, as usual, excellent. Communication was less satisfactory, however. A small job ordered back in mid-August took almost four months because it apparently disappeared off the radar. When nothing had happened after three months, I telephoned to see what was going on. I was promised a call back, which I never received. In the end I had to visit Waveney Windows in person to kick-start the job. It was finally carried out today, efficiently and to our complete satisfaction. We shall be happy to use WW again if the need arises, but shall keep tight control of progress.

10 December 2025
Unprompted review
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Reply from Waveney Windows Ltd

Thank you for your 4 star review, very much appreciated. We apologise for the delay in getting your work completed but unfortunately had installers off sick and on annual leave the last few weeks that hasn't helped us. We are glad you are happy with the work we have carried out.
Thanks again.

Rated 5 out of 5 stars

Great all round service

Great all round service. Expert advice when choosing colours and designs, great communication and instructions regarding start dates and requirements, excellent fittings with very little mess.
Finished results looks amazing amazing, could not be happier. Thank you.

28 November 2025
Unprompted review
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Reply from Waveney Windows Ltd

Thank you very much for taking the time to leave us such a lovely review and 5 stars. We are so pleased that you are happy with our service. We hope to work with you again in the future. Thanks again.

Rated 5 out of 5 stars

We were very pleased to have chosen…

We were very pleased to have chosen Waveney for our new conservatory roof. It wasn’t a straight forward job, but the fitters managed to do an excellent job 😁

10 November 2025
Unprompted review
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Reply from Waveney Windows Ltd

Thank you very much for taking the time to leave us such a lovely review and 5 stars. We are so pleased that you are happy with our service. We hope to work with you again in the future. Thanks again.

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ The Wonderful Waveney Windows and…

From the first sketch to the final fix, Waveney Windows and Conservatories delivered craftsmanship you can count on.

They replaced our entire roofline—including fascias, soffits, guttering, and downpipes—with care and precision. The result is crisp, elegant, and beautifully done.

Next, they removed our old, leaking conservatory and built a new one from the ground up. They laid new insulated footings, installed snug glazing units, and constructed a solid, insulated roof with a roof window that adds light and lift. Every stage was handled with skill and attention to detail. The site was left clean and tidy.

Each team—builders, installers, plasterers, electricians—worked hard, stayed tidy, and were consistently friendly. The plastering was smooth and beautifully finished. The final fix of the electrics completed their work—and our enjoyment began.

A couple of snags cropped up, but John handled them swiftly and with quiet precision. His calm professionalism and pride in doing things properly were outstanding. He—and all the teams—were a credit to the company.

From planning to finish, they gave us a space that feels like it’s always belonged. The roofline has lifted the whole look of the property. A proper job, and one we’re proud to share.

We wholeheartedly recommend Waveney Windows and Conservatories.

Thank you for your skill, care, and quiet excellence—and for the staff behind the scenes. You’ve given us not just a beautiful conservatory and roofline, but a renewed sense of home.

14 November 2025
Unprompted review
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Reply from Waveney Windows Ltd

Thank you very much for taking the time to leave us such a lovely review and 5 stars. We are so pleased that you are happy with our service. We hope to work with you again in the future. Thanks again.

Rated 5 out of 5 stars

First class excellent company

From the start waveney windows gave a 100% profesional service, the office staff , surveyors and installers were all faultless and a privilege to deal with! The owners of waveney windows should be really proud of their workforce! Many thanks for your excellent service. Ken and Lynda Jones

12 November 2025
Unprompted review
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Reply from Waveney Windows Ltd

Thank you very much for taking the time to leave us such a lovely review and 5 stars. We are so pleased that you are happy with our service. We hope to work with you again in the future. Thanks again.

Rated 5 out of 5 stars

Great Company.

Excellent service and a friendly helpful team. Will be using them again.

10 November 2025
Unprompted review
Waveney Windows Ltd logo

Reply from Waveney Windows Ltd

Thank you very much for taking the time to leave us such a lovely review and 5 stars. We are so pleased that you are happy with our service. We hope to work with you again in the future. Thanks again.

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish
Highly recommend

17 October 2025
Unprompted review
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Reply from Waveney Windows Ltd

Thank you very much for taking the time to leave us such a lovely review and 5 stars. We are so pleased that you are happy with our service. We hope to work with you again in the future. Thanks again.

Rated 5 out of 5 stars

Professional service

Professional service, from the very beginning to the completion of fitting double glaze windows in my home.
Communication regarding installation, etc was good.
Final product looks great.

28 October 2025
Unprompted review
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Reply from Waveney Windows Ltd

Thank you very much for taking the time to leave us such a lovely review and 5 stars. We are so pleased that you are happy with our service. We hope to work with you again in the future. Thanks again.

Rated 5 out of 5 stars

Excellent window replacement

From start to finish this company were excellent - advice, measuring, survey and fitting . The window fitters were very professional and did an amazing job.
The work was completed on time and everything left clean and tidy. We could not recommend Waveney windows enough, we are really very pleased with the results and would definitely use them again.

18 September 2025
Unprompted review
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Reply from Waveney Windows Ltd

Thank you very much for taking the time to leave us such a lovely review and 5 stars. We are so pleased that you are happy with our service. We hope to work with you again in the future. Thanks again.

Rated 5 out of 5 stars

We recently had Waveney Windows replace…

We recently had Waveney Windows replace our conservatory roof for a warm roof. We are more than pleased with the result. The entire team from Mark, who made the initial visit, to John the Manager, Keith & Harry who fitted the roof, and Josh the plasterer, made it a positive experience. We cannot praise their workmanship highly enough. They were very efficient, professional, polite and left everything clean and tidy. In today's world this makes a refreshing change. We would recommend Waveney Windows without hesitation. Mr & Mrs Cooke

26 August 2025
Unprompted review
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Reply from Waveney Windows Ltd

Thank you very much for taking the time to leave us such a lovely review and 5 stars. We are so pleased that you are happy with our service. We hope to work with you again in the future. Thanks again.

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