Wattle&Wombat Reviews 119

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 116 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, highlighting the beautiful craftsmanship and the effectiveness of the items. Many appreciate the natural materials and how well the products perform, noting their durability and ease of cleaning. The customer service and staff are frequently described as exceptional, with people commending their helpfulness, professionalism, and quick responses to inquiries and issues. However, some customers also noted that a few utensils were thicker than expected, making them less useful for certain tasks. A few other people also felt that the products might be white-labeled, questioning their origin despite the good quality.

What people talk about most

Product

Customers had positive experiences with product quality. Many reviewers praise the beautiful design,... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the high quality and... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers describe the service... See more

Staff

Reviewers consistently express satisfaction with the staff, highlighting their friendly, professional, and... See more

User experience

Users describe positive interactions with the overall user experience. Customers are impressed with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We love our Wattle & Wombat set. The utensils are beautifully made and work so well. They also look beautiful in our kitchen. We have referred many friends and family and recommended they buy the set... See more

Rated 5 out of 5 stars

Fabulous customer service, delivery and product! The wooden utensil set is just beautiful. Lovely smooth wood with great thickness handles. They wash up so nice and no stains even after using tomato b... See more

Rated 5 out of 5 stars

I've been concerned for years about using plastic boards and utensils for cooking and when I came across Wattle & Wombat products I finally took the plunge. I purchased the utensils and set of 3 c... See more

Rated 5 out of 5 stars

Firstly, the teak kitchen utensils arrived well packaged and promptly. They appear well-made and sturdy with a good finish on them which I hadn't expected. Each of the 9 implements are useful and good... See more


Company details

Written by the company

Wattle & Wombat is an Australian kitchenware brand supplying Aussies with carefully selected, non-toxic kitchen essentials designed to last. We focus on natural materials like solid timber and simple, functional tools that make it easier to move away from plastic and questionable coatings in the kitchen. From utensils and boards to everyday accessories and care items, our goal is to offer a cleaner, more considered kitchen setup with quality you can feel good about. We’re a husband-and-wife small family business, and our mission is to help bring Aussie kitchens into 2026 with healthier, more mindful everyday tools.


Contact info

4.8

Excellent

TrustScore 5 out of 5

119 reviews

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Rated 5 out of 5 stars

This company makes amazing products

This company makes amazing products
That when you see them you just want to enable the smell of them straight away. The grains in them are beautiful and they stand out wherever you put them. Also their customer service is second to none. If you’re looking to update your kitchen these would give you a great look, I can’t recommend them enough.

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Top quality, excellent customer service

If you’re in the market for a set of non-toxic kitchen utensils, hand on heart, I honestly believe you won’t find better than the Teakwood 9. They are a joy to use, and not only to cook with - they have a lovely organic ‘feel’ and look amazing on the kitchen counter. I’m all for supporting Aussie companies, so Wattle & Wombat ticked that box too, plus their customer service is beyond. Nothing is too much trouble. Just wish I’d found them sooner. Five gold stars from me!

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Very Happy Customer

Customer Service, in particular Olly, was amazing. I had some issues with my order & Olly took care of it with generosity & genuine care. And my utensils are beautiful and exactly what I was looking for. Thanks ☺️

6 March 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful, High-Quality Wooden Utensils – Highly Recommend!

I recently purchased a set of natural wooden utensils from this Australian company, and I am absolutely thrilled with them! The quality and craftsmanship are outstanding—each piece feels sturdy, beautifully finished, and adds such a lovely natural element to our kitchen.
While there was a small hiccup with the delivery, the team handled it immediately and with complete professionalism. Their efficiency and willingness to resolve the issue without hesitation really impressed me.
I am beyond happy with our purchase and would highly recommend these utensils to anyone looking to bring a touch of nature and elegance into their cooking space. They’re practical, stylish, and truly a joy to use every day!

9 March 2026
Unprompted review
Rated 5 out of 5 stars

Wattle and Wombat

I saw Wattle and Wombat, utensils and cutting boards online during their sales.
I am so happy with my purchase top quality timber made beautifully loving using my utensils and boards and they look great on display in my kitchen. So, nice using the timber, goodbye plastic.

30 January 2026
Unprompted review
Rated 5 out of 5 stars

We love our Wattle & Wombat set

We love our Wattle & Wombat set. The utensils are beautifully made and work so well. They also look beautiful in our kitchen. We have referred many friends and family and recommended they buy the set for themselves. The customer service is excoetional. Thank you to Olly & the Wattle & Wombat team!

11 March 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely love the cutting boards

Absolutely love the cutting boards. My stand arrived with a slight issue but the staff immediately organised a replacement. They kept in contact throughout the process with updates. Received the replacement and over the moon with the quality and aesthetics of the set. Would highly recommend purchasing from this business.

10 March 2026
Unprompted review
Rated 5 out of 5 stars

Exemplary customer service from W&W!!!

From start to finish W&W have given exemplary customer service even when the original product didn't live up to its reputation.
Olly took on board the faults with the products and went above and beyond to rectify the issues immediately and sent replacement products without any delay.
I have no hesitation in recommending W&W based on my experience and only wish more companies would offer the customer service that is offered here.
Thank you Olly and the team

11 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

This Aussie company is an excellent example of you get what you pay for. Not only are the products excellent, the customer service is all class that can’t be faulted. Prompt response to my enquiries and a no problem response to any issues. We received our chopping boards and one had a small dent and it was rectified immediately with a replacement amongst other enquiries I made. The team are very helpful and want to provide a quality product and service. We love our new utensils and boards and I would highly recommend anyone to support this Aussie business.

11 March 2026
Unprompted review
Rated 3 out of 5 stars

Some great, some chunky

Most of these utensils are very thick and not really useful; spaghetti server, ladle and slotted spoon, I’m looking at you. There are a couple of really great ones that will be on high rotation, but it doesn’t look like it is possible to buy them separately. For the price (even at 50% off which is when I purchased), the whole bundle is not as good as I’d hoped.

23 February 2026
Unprompted review
Rated 5 out of 5 stars

Dealing with real people who are making a difference!

Response time re order queries from the team was exceptional. A minor hiccup with my order was sorted promptly and without any hassle. Love the products in my kitchen. I’m so happy to ditch the plastics and support an Australian, family business.

18 February 2026
Unprompted review
Rated 5 out of 5 stars

Great Products and Great Service

Great products: functional, attractive and non-toxic! Great service too: when a delivery went astray (not the fault of W&W) they immediately helped me out with a replacement.

6 March 2026
Unprompted review
Rated 5 out of 5 stars

Throw out the plastic

It was so satisfying to throw my plastic utensils in the bin and know that it was the last time I’d add utensils to landfill. These wooden ones are so beautiful and functional.

27 February 2026
Unprompted review
Rated 5 out of 5 stars

Stylish utensils

Beautifully made kitchen utensils that look very stylish in the teak container. Really adds a touch of class to the kitchen. Wattle and Wombat put their customers first and have been
courteous and helpful.

4 March 2026
Unprompted review
Rated 5 out of 5 stars

Love the new teak utensils which…

Love the new teak utensils which replaced my entire old black plastic set. They’re awesome. Nice to hold and easy to clean. My experience extended to the teak chopping board splitting across the handle within a week or so but the team at Wattle & Wombat were so quick to approve and send me a new one….thankyou for making the purchase memorable. For the right reasons.

1 March 2026
Unprompted review
Rated 5 out of 5 stars

The company was easy to deal with

The company was easy to deal with. Kept me informed of how my order was travelling and time of arrival. Promptly replied to a question I had about one of my deliveries.Quality and looks of the products are amazing.

2 March 2026
Unprompted review
Rated 5 out of 5 stars

I treated myself

I treated myself to the teak utensil set last Christmas. These are perfect for my kitchen as i love the look of wood. My BF saw the set & then ordered some herself. Then her sister inlaw spotted her set over the Christmas holidays. Like us you'll be impressed with them.

18 November 2025
Unprompted review

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