Waterfiltersofamerica Reviews 

when purchasing an iron filter and you are thinking of adding the bypass valve , don't. They will always fail at some point. you don't need it. if found out when mine leaked and they only cover it for 60 days. 39.00 for a replacement. i just eliminated it and connected straight to the control valve.

I’ve been shopping about 2 weeks for a system. This company proceeded to tell me how Clack and ALL others heads are basically worthless and are scams with pistons that always fail and only their “rotary” head is worth buying. When I asked how the rotary head will wear out vs the piston he immediately became agitated, claimed I was “combative” became flat out rude and hung up on me. I can assure you this company is a big smoke and mirrors sales pitch with smooth talking used car salesmen pushing product. If you don’t bite and buy, it goes south fast. Just think about the product support if you did buy here… too many other choices in this industry, good luck and no thanks!

Their filter tank started leaking from the bottom a little over 10 years old so I bought a new one. They charged my credit card hundreds more than the receipt showed so be careful trusting these guys. Their new filter head had a missing drain line flow control in it, so it was putting out over 20 gpm during the backflow which drained my well. Tech support was no help.

My Girlfriend's irrigation uses well water which caused her white vinyl fence to constantly become discolored. She would spend hundreds a year on Iron preventer and Rid O' Rust to remove the iron on her fence. I did some research for her and found Water Filters Of America, she took a chance and trusted me on this possible solution and boy is she glad she did. Bill was so helpful and reassuring when getting us set up for what when needed. Our filters were shipped right away with excellent instructions on how to install. I'm pretty handy so I did all the plumbing myself however I did call tech support a couple times with some questions and Michael with tech support answered them all. Her fence has been snow white for over 3 years now, she no longer has to buy the Rid O' Rust or spend her weekends cleaning her fence. I asked her a few months ago if she thought she made her money back from the filter purchase vs. buying the cleaning agents and she said yes, she said she made that money back after just the 1st year! I highly recommend WFOA, I just wish we found them sooner.

Here's the email I sent to Water Filters of America on 5/8/26:

After 5 ½ years of failure, I finally replaced your ineffective Terminox Iron Filters and your Chem Feeder with a system that actually eliminates all traces of the iron that has plagued us since 2020. After thoroughly researching wells and iron removal for all that time and seeing my water come out of the tap crystal clear immediately after the new system's installation, I feel like the dupe in a con job you have pulled. I've read a lot of your reviews on various sites and I found plenty of people with similar negative experiences. You used me. You sold me a system that would get me to buy, not keep me as a customer. Your own water tests showed at least 4 ppm of iron and a system like you sold me never had a chance to correct the problem no matter what I did. I followed all the steps your techs gave me with nothing but orange toilets to show for it. I've had to refill this ridiculous chem feeder every 2-3 weeks when it could never have solved the iron and iron bacteria problem I have. You knew it. You merely strung me along and cost me more money, time and exasperation. After 5 ½ years, your equipment was falling apart and failing even worse than it did initially. We always had iron to varying degrees with your system. If you're going to say you didn't know it, then you're admitting that you know very little about water filtration. According to your massively grammatically incorrect website, you know everything there is to know about water filtration.

I have come across plenty of reviews from people who stated that you like to blame the customer. I've already had that happen to me in my experience with you, especially with information that contradicted what you previously told me. Right from day 1 in 2020 when I had a plumber standing here ready to install your system, I had Bill telling me to split the water inflow between the 2 iron filters and Steve telling me to run all the water into one filter and then connect it to the other one. What kind of tech support was that? It didn't get any better after that. By the way, after the installation, I confirmed the connection with Bill and he told me Steve's method was incorrect and he had been counseled about it. I guess Steve ignored the counseling.

I can't count the times I surmised verbally on calls to you that, believing you were a state-of-the-art company, "I guess there isn't a way to get rid of all of the iron". I can't remember ever getting anything but silence from the other side of the phone. You knew. You're magical Terminox mineral which you claim can last 25 years and naturally oxidizes ferric and ferrous iron sure didn't work for us. You have no clue how to rid iron bacteria from the system. I got sucked in by you and strung along for all this time. That's why I'm posting this. I don't want another person fooled by you.

Don't respond. I won't reply. I expect, as you have done in many other cases, you will come up with some reason to blame the customer. Knock yourselves out. I'm done.

Gary Moran,
Winter Springs, Florida

I had horrible well water. Low PH, sulfur, and iron plus biologics. NOW I DON'T!
I contacted WFOA. Tech Brian Glander led me through the process. I had experience with plumbing and electrical, and some pool filter experience. But NO water filter/conditioner etc experience. I now have 2 acid neutralizers, 2 terminox filters, and a chemical pump. I now have good well water, no more sulphur smell, iron, etc. Brian was AWESOME! I did on occasion speak with another tech, when Brian wasn't available and they were awesome too. I highly recommend WFOA to any DIY person.

Moved to a home with well water with high iron content. The existing iron filter and water softener wasn't doing the trick and that company was sold and no longer made, or supported, these old items.

I did a lot of research and got a lot of quotes from local companies. Quotes started at about 10k for Iron filter, softener, and RO system. Some were much higher (Costco!).

So, I kept digging and found WFOA. Had several long calls before purchasing and received great advice for choosing the best system and sizing it correctly. Purchased the three units in Aug 2024, for $2,700. Less than the other vendors charged for just an under-sink RO setup.

Did not want to diy this and so hired a plumber to install in June 2025. At the same time, we had a sprinkler system installed. Had some issues that we thought were related to the filtration but were really issues with the plumbing being inadequate for the sprinkler system (since connected to a pond pump). WFOA patiently took many calls (and yes, emailed responses too) and spent a lot of time helping to analyze the problem and make sure the filtration system wasn't the root issue. They could have easily indicated that it wasn't their problem, but they bent over backwards to assist. And just to confirm, the issue had nothing to do with WOFA.

Fast forward 6-7 months, I noticed that the softener wasn't consuming salt and so did some troubleshooting consulting Terminox's support page. When the softener head wasn't giving readings/feedback I expected, I called WOFA. Within a few minutes, I was connected with support, and they quickly diagnosed the issue (the plumber/installer failed to connect the sensor that measures flow rate). The unit now responds as expected. Also, the clock was off on the iron filter, and in two minutes he walked me through correcting that.

The reason for the lengthy review is that I wanted to let folks know that service has always been great. Let me say that they also have tremendous patience - never condescending, even with endless questions. The time I called, and support was not immediately available, they called me back within a few hours (on a Monday - I'm guessing one of the busier days). I have emailed questions and gotten a call (you really need to be at the unit and have a conversation to quickly solve many issues).

So, if you are looking for answers to your filtration questions and needs, I highly recommend WOFA. Even if you are not a DYI type, hire a plumber to install. You will still save thousands! My recommendation? Talk to WOFA for your filtration needs.

Michael did a great job of finding some older parts for an iron remover - Stenner pump system. He also found my reverse osmosis system filters. I have been a customer of Budget Water for at least 20 years and have always experienced very good advice and service.

I purchased a whole home carbon filter and water softener unit from Water Filters of America, and I couldn’t be happier. The entire process was incredibly simple to DIY, and their prices are by far the best I found online. I also love that their controllers are hard programmed. No confusing setup, just plug and play.

My wife and I are now enjoying a luxurious water experience. Our showers feel amazing, there are no more hard water stains, and even our dishwasher comes out crystal clear. Their customer support was also excellent, no pushy upselling; just honest advice based on my city’s water report.

If you’re a DIYer looking for the best place to buy water treatment equipment, this is it. Highly recommend!

Programming settings didn’t fix the initial problem with my water softener but, they called back to let me know that they would exchange the controller unit with a new one even after my warranty had expired.

I had issues with my water filtration system. 3 years old with a 10 year guarantee. The company I purchased it from tried to help. However. They were just throwing ideas around but nothing worked.

My neighbor told me to call WATER FILTERS OF AMERICA and talk to Mike.

A 10 minute conversation with Mike’s, and we had the solution to my issue. Amazing!!!!!

The issue was I have way too much iron in my well. The first company had me back washing every 28 days. Turns out, it needs to be done every day. I filter was solid iron and media. 2 hours of chiseling it out of the filter tank.

I personally want to thank Mike from Water Filters of America. He definitely knows his stuff when it comes to water filtration. All he needs is a water test print out from a pool supply store and a phone call.

Overnight delivery and priced great. Mike did not try to sell unnecessary equipment.

Great Job Mike.
Thank you

I totally agree with another reviewer. This is truly an amazing company! I can’t believe that I could call them on a Sunday with a problem, and the person who answered the phone (a real person), says someone would call me back and help me in a few minutes, and they would actually do it. On a Sunday… These guys are awesome!

I love the fact that they answer the phones 7 days a week, 24 hours a day.  And, you don’t have to talk to a machine, an actual person answers the phone.  These guys do it right!

If you are looking for someone to remove high amounts of Arsenic from your water at a really low cost, these are your guys. It’s amazing how they can do it when no one else can. For literally Pennie’s a day! And they don’t try to sell you a bunch of stuff you don’t need. Effective, low priced and ethical. Wow!

If you have bad well water these folks can make it great for a fraction of the cost quoted by others

After battling iron issues for years and spending over $10,000 on equipment from various local companies—with no success—I finally found a solution that truly works. I purchased a single Terminox filter from Mike at Water Filters of America and paired it with the water softener I already had. The result? The clearest water I've experienced in over a decade of living in my home.

I'm incredibly happy and impressed with the performance of the system. I highly recommend Water Filters of America to anyone struggling with water quality issues. Just be sure to have your water professionally tested through a lab ideally and share the results with them before ordering. And if you run into any issues, don’t hesitate to call—they're very helpful. Skipping these steps could lead to frustration and wasted money, but if you follow their guidance, you'll likely be as satisfied as I am.

Great company with affordable equipment.  Friendly staff and helpful installation assistance.

Whether you need a water softener, water filter, drinking water system or all of the above, this is the best place, with the best price. 

The Terminox Iron, Sulfur and Manganese filter is the best! No salt, chemicals or maintenance.

I was clueless when it came to treating well water. I just knew I didn't want to trust it to some company that would try to scare me and take advantage of my ignorance. These guys walked me through the process by the book using real test data. I was amazed at how much they knew about this stuff. They took a scientific approach and determined exactly what's in my water and what I needed to get it out...nothing more or less. No pressure. Just solid recommendations and a great price. The same water the in home sales jerk told me I could fix with a softener alone, they tested and analyzed to zero in on the equipment I ACTUALLY needed. And it was half the price! On top of all that, the tech support guy was like a water guru. I have never dealt with friendlier, more knowledgeable tech support. Look no further. This is the company you're looking for!