Mr Waterbed Reviews 180

Their waterbeds are wonderful!!
When ordering conditioner for once a year addition the firm are quick and reliable.
Many thanks, sleeping well.

The response to our order was good and the honesty to partial refund delivery cost was out-standing. That is where it stopped. Still waiting for delivery or even to find out where our purchase is.

My waterbed bladder sprung a leak on Sunday tried all stores in my area interstate.
My son came to help me find a new one also empty it.
We sent Ben an email he got back to me next day and had it packed up and at the post office Monday by Thursday night it was up and running again.
Much better quality than my original one so from now on will be using ,Mr Waterbed for all my beds needs .
So thank you Ben very very happy .

Received the best customer service from Ben, when I called him to ask about delivery timeframe (I live interstate), He was so friendly, and my pillow arrived the day before I went on a trip - Happy! Would recommend.

spoke to Ben on the Monday ,shipped on Tuesday arrived Thursday , couldnt ask for better service ..i,m happy . quality is great , and so was the price

A great business, I have used Mr Waterbed for supplies and replacement bladders over the past 15 years at least. They have always been quick to respond and very helpful.

Our old waterbed was rotten after 40 years and contents insurance told us to get a new one. Ben was the closest and made what look like an excellent product at a great price. Left a message on his phone and he called back in under an hour. Ben sounded friendly and we discussed designs and then put in a purchase order on the internet site. As the bed was timber it took a while to build but Ben kept us informed. Once it was complete Ben came to our home, installed it and filled it with warm water so it could be used that night. He was full of useful hints and gave a five year guarantee. We would wholeheartedly recommend Ben.

I've ordered a handful of items and i've had no issues. Great shop!

Am a returning customer, great service , posted quickly. updated progress of my order via email and prompt interstate delivery. Impressed thank you.

Rang up on Monday morning to enquire about a item and was very helpful. Great customer service. I ordered 2 item's same day and was delivered to my door Friday morning interstate.
Would deal with again if I require more items.

I am a returning customer. Once again, excellent contactless service. Great communication and prompt interstate delivery.

Excellent service. Items were packed beyond what I expected. Would refer anybody to this company. Also awesome after delivery service. Very happy.

Ben was extremely helpful in organising my new waterbed. I couldn’t be happier with it and will definitely be going through Mr Waterbed for any waterbed products needed in the future. If you’re after a waterbed or waterbed products I highly recommend going through Mr Waterbed.

I run my own family day care business and out of the box completely - I use my water bed bladders for "wobbly mats" outside. I put them in the shade and children bounce on them for gross motor skills, no injuries after 20 years of using them. They generally last 3 to 4 years with many children learning balancing skills, sharing and relaxing skills

If a waterbed is a piece of heaven, I have found it. We ordered a king size dual side bed. I have been sleeping in a very old waterbed I got given from a friend, and I thought that was heavenly, but this is next level. I am so relaxed and my hip and back pain is next to nothing with this waterbed. Thank you so much for making waterbeds, imagine where we would be without them. My hips will be forever grateful.

Speedy delivery, knowledgeable & friendly service!
Thanks for the awesome customer service experience Ben! *A1*

Thanks to Ben and Team. I'm extremely happy with my purchase from Mr Waterbed. The quality is excellent, and most importantly the service was outstanding. Ben has been kind and has taken special care of our request to organise a swift delivery of our purchase in under 2 days to NSW as we had to travel overseas.

We highly recommend Mr Waterbed!

Great service goods ordered and delivered from QLD to Regional NSW within 3 days
Pleasure doing business

My waterbed was in storage for 2 years and the plug was missing and the cap wasn't tightening. Was happy to find Mr Waterbed with great prices for what I needed. What a life saver. Thank you Mr Waterbed

It's a fantastic bed and the experience buying with The Waterbed Man was second to none. The bed was delivered and installed so I didn't have to do a thing.

I'm very happy with the decision to swap to a waterbed and buy from this company.