Water Babies Reviews 

2,103
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 996 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention how friendly, supportive, and patient the instructors are, helping little ones build wonderful water confidence and crucial safety skills from an early age. Families really love that the swimming sessions are fun, engaging, and well-structured, offering a fantastic bonding opportunity for parents and babies every single week. Some people were dissatisfied with the facilities, noting that there were not enough changing rooms available or suitable spaces to handle toddlers comfortably. Reviewers mentioned having to rush or facing challenges when trying to change their growing children after lessons.

What people talk about most

Staff

Consumers find staff to be positive, highlighting instructors who are incredibly patient, welcoming, and... See more

User experience

People report positive experiences with user experience, highlighting how instructors build water confidence... See more

Service

Users describe positive interactions with service, highlighting wonderful bonding experiences and essential... See more

Product

Customers report overwhelmingly positive experiences with the classes, noting that they are well-structured... See more

Facilities

Clients share ambiguous opinions on facilities. Reviewers frequently praise the clean environments, warm pool... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Arlo has been having lessons with Denise from Water Babies for just over 12 months. Denise is very knowledgeable about water safety and equipping children with the knowledge to be as safe as possibl... See more

Company replied

Rated 5 out of 5 stars

Started swimming with my little boy at 6 weeks and he’s now 6 months old. We absolutely love water babies. The lessons are fun and engaging for parents and babies. What I love most about the lessons i... See more

Company replied

Rated 5 out of 5 stars

We have absolutely loved bringing our 10-month-old to water babies Bolton! The classes are well-structured, combining fun nursery rhymes with essential water safety skills. Our instructor,Luci, is inc... See more

Company replied

Rated 5 out of 5 stars

We absolutely love Water Babies! Our daughter has really enjoyed her swimming lessons and it’s been amazing watching her confidence and skills grow each week. The lessons are fun, encouraging and ma... See more

Company replied


Company details

  1. Class
  2. Swim Club

About Water Babies

Written by the company

Our vision is a world where the physical and emotional development of every child is fully supported and nurtured from birth.

Our premium baby swimming classes are taught by the highest trained baby swimming teachers in the world.

Water Babies takes little ones on a journey of aquatic discovery, teaching core aquatic skills, water safety, and swimming strokes, igniting their imagination as they learn.

With lessons available across the UK, Water Babies welcomes babies from birth to five years old to learn a skill for life.

Enquire today


Contact info

  • Winslade House, Winslade Park, Clyst St Mary, EX5 2FY, Exeter, United Kingdom

  • waterbabies.co.uk

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.7

All reviews

(2,103)

957 reviews in the last 12 months

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Rated 5 out of 5 stars

Great swimming teachers

We’ve been swimming with Water Babies since our son was just a few months old, and his confidence in the water has come on leaps and bounds. Our teacher is exceptional—so encouraging, patient, and truly wonderful with the children. The lesson plans are always engaging, well-structured, and genuinely fun for the kids.

The Whiteley facility is very good overall, featuring a fantastic underwater viewing window where you can watch the little ones swimming under the surface! My only small constructive feedback is that a few of the baby changing units currently need repairing. Aside from that, we couldn't have asked for a better experience.

3 July 2026
Unprompted review
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Reply from Water Babies

Hello! Thank you so much for your wonderful, detailed five star review 🥹. We are SO pleased to hear how well your son is getting on in his lessons but more importantly how much his confidence has grown in the water - you must be a super proud parent! Our programme has been designed with scientific research, and we are super proud to be able to offer such a high quality programme to you and others. We pride ourselves on having the best teachers around, and it's so wonderful that you have experienced that high-level of teaching, care and compassion. Thank you for your feedback re the Whiteley Physio Centre - we are in talks with the venue weekly about repairs, but I will certainly feed this back. Thanks again, love The Water Babies Hampshire team xx

Rated 5 out of 5 stars

Water safety and confidence

Child no 4 in waterbabies. I have seen it all with wobbles, no underwater, refusal to get into the pool / off the steps. All challenges met with care and compassion from teachers and admin. All my kids love water but are cautious yet confident. Some amazing teachers over the years

2 July 2026
Unprompted review
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Reply from Water Babies

Hello! Thank you so much for your truly wonderful five star review 🥹. We're so proud to have been a part of all four of your children's swimming journeys, and it's amazing to hear how confident they are, but more importantly how they are always cautious and will ultimately do their utmost to keep themselves safe! We pride ourselves on being the most passionate and compassionate swimming company around, and we're so pleased to know that you have received that from the get go. Thanks again, love the Water Babies Hampshire team xx

Rated 5 out of 5 stars

Highly recommend!

Our son has been swimming with Water Babies since he was 4 months old (now 21 months) and his confidence in the water has grown immense since we began. He doesnt particularly enjoy going underwater, however each teacher we have had, has never pushed him and gone with his speed. The teachers do have a lesson plan each week to follow, however they also follow the childrens lead which is lovely to see. Highly recommend

2 July 2026
Unprompted review
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Reply from Water Babies

Hello! Thank you so much for your wonderful five star review 🥹. We are so proud and pleased to hear just how far your little one has come and how well he is doing in his lessons - you must be so proud to see just how confident he is. Try not to worry about the fact he doesn't like going underwater, every little one is individual and we can reassure that you one day he will find that extra bit of confidence and surprise you! It's lovely to hear how his teacher/s have never pushed him and always follow his lead, because we wholeheartedly believe it should always be the little one's choice (not the parent's or not the teacher's)! Thanks again, love the Water Babies Hampshire team xx

Rated 5 out of 5 stars

We love our lesson!

My child loves their lesson, they do so much in each lesson and they have come on so far in such a short period. We are really enjoying our swimming journey with Swimvincible - Water Babies.

30 June 2026
Unprompted review
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Reply from Water Babies

Thank you for your wonderful feedback. We're delighted to hear that your child loves their lessons and has made such fantastic progress in a short period of time.
At Swimvincible by Water Babies, we're passionate about helping children develop confidence, essential swimming skills, and a lifelong love of the water, so it's fantastic to hear you're enjoying your swimming journey with us.
Thank you for being part of our swim family! 💙🏊‍♀️🌊

Rated 5 out of 5 stars

Highly recommend

friendly and approachable teachers. They give cleasr instructions and demonstrations and make the classes fun, tailoring them to the needs of the group.

7 June 2026
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Reply from Water Babies

Thank you for your lovely review! We are so glad to hear that you are loving your lessons and teachers, we are so lucky to have you as part of the Water Babies Family x

Rated 5 out of 5 stars

I would recommend Water Babies to any parent!!

I would recommend Water Babies to any parent. The program is incredible. We started taking our daughter when she was 3 months. Within a few months she is able to hold herself afloat if she was in an accident. What is also amazing is she uses this hold on skill out of the water (when shopping and sitting in a trolly). The confidence she has gained in the water is beautiful. Worth every penny.

2 July 2026
Unprompted review
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Reply from Water Babies

Hello! Thank you so much for your incredible 5 star review 🥹. We're so pleased to hear how well your daughter is doing on our programme and in her lessons - it's such a wonderful feeling to see just how far they can come in such a short amount of time (for example holding herself afloat if she was ever to get into danger in the water). How fantastic that she's using her hold on skills outside of the pool too - what a clever girl! Thanks again, love the Water Babies Hampshire team xx

Rated 4 out of 5 stars

Super swimming!

My baby has been swimming with water babies since he was 8 weeks old. He is now 3. He has complete confidence in the water and has learnt so much over the years. The teachers are knowledgable and caring. We have had a few issues with cancellations however, Clare, has gone above and beyond to resolve this issue. She is a superstar and my little one loves her!

28 June 2026
Unprompted review
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Reply from Water Babies

Hello! Thank you for your lovely review, we really appreciate it. We're so pleased to hear how much you're enjoying your lessons with us and how confident your little one is in the water! Clare is an incredible teacher isn't she?! We're sorry about the number of cancellations, these are often out of our control, and is very frustrating for us too, but we're really pleased Clare has managed to resolve this for you. Thank you again, love the Water Babies Hampshire team x

Rated 5 out of 5 stars

Highly recommend

Supportive, positive and fun lessons. You can really see a huge difference in your little ones confidence from when they start as a baby.

21 June 2026
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Reply from Water Babies

Hello! Thank you for your lovely 5 star review, we really appreciate it. We're so pleased to hear how much you're enjoying your lessons with us and how you've noticed such a positive difference in your little one's confidence. We hope you continue to have lots of fun in your lessons! Thank you again, love the Water Babies Hampshire team x

Rated 5 out of 5 stars

Water babies is the best thing we have…

Water babies is the best thing we have signed up for, such a welcoming no judgemental environment, makes you feel right at ease and absolutely fantastic classes for my little girl.

21 June 2026
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Reply from Water Babies

We're so happy to hear our classes are fantastic for your little one and that you feel at ease in our welcoming environment. Thank you for your kind words!

Water Babies

Rated 5 out of 5 stars

5* Instructor

We’ve attended three lessons so far for our four month old and he is already thriving! He has so much more confidence to play and splash at bath time and when we are on the poolside waiting for his lesson to start he is itching to get in. We’re very grateful to our instructor Vicki who is very welcoming and informative - she really helped soothe the anxiety of allowing our baby to be submerged underwater! She makes every lesson a fun and interactive time for our little one and couldn’t be happier with the progress our son has shown already. Thank you so much Vicki!!

27 June 2026
Unprompted review
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Reply from Water Babies

Thank you for sharing such a wonderful review! It's fantastic to hear that your little one is already showing so much confidence and enjoyment in the water. We are thrilled that you're seeing such great progress and that the lessons are a positive experience for your family.

Water Babies

Rated 5 out of 5 stars

Love waterbabies at Freeways

Love waterbabies at Freeways, Leigh Woods. The pool is amazingly warm and chelsie is a great teacher and our daughter absolutely loves it and gets more confident every week!

28 June 2026
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Reply from Water Babies

Consistency is the key. Isn't it great to see their confidence and skills improve? She'll keep building week on week, and you may get some weeks where she seems to wobble or go backwards. That's totally normal too and part of every child's developmental milestones.
Thank you for your review :-)

Rated 5 out of 5 stars

Loving Water Babies

Both my children are loving their Water babies classes, Ellie the teacher is brilliant and engaging, it's amazing to see their skills and confidence develop every week.

28 June 2026
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Reply from Water Babies

Thank you so much for your lovely review! We are so glad you are enjoying your lessons with Ellie :) Thanks WB x

Rated 5 out of 5 stars

Excellent swimming classes …

My granddaughter love her swimming classes. Her teacher Emily is excellent.

28 June 2026
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Reply from Water Babies

We couldn't ask for a better review! Thanks for the lovely feedback

Rated 4 out of 5 stars

This is solely because of Kat

This is solely because of Kat

It would be a 5 but I feel that Emily’s progress has been slow due to pool closures.

Trying to use credits are difficult with too few options available locally for there age group

21 June 2026
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Reply from Water Babies

Thank you for your review. Kat is amazing isn't she!

We do apologise for the recent pool closure at your venue. We are thrilled that we are back, and the new pool liner and maintenance that was urgently required, has now been fixed. We hope you're thrilled with the fresh new look there. When a pool requires maintenance it can interfere with a little one's continuous progress, especially when unexpected, so we do apologise for the 5-week pause.

If you ever struggle to use your courtesy passes in other pools, you're very welcome to give us a call, as sometimes, we may see more from our side.
Another Exeter pool is also coming back onboard with other options in the autumn.

Thank you again for submitting a review, they mean a lot to us.

Rated 5 out of 5 stars

Swimvincibles & Water Babies

My 5 year old has been attending Water Babies since he was 9 months. We’ve found it an incredibly bonding experience. This year he has moved to the next stage in his swimming lessons- Swimvincibles. It was a big transition at his age but he is loving it and thanks to Mhairi for all support and encouragement. I continue to attend Water Babies with my 3 year old and she loves her classes with Paul at the Nuffield, Milngavie. It really is the best early to start for a child to gain swimming confidence. Couldn’t recommend it more- thanks to all the Water Babies team!

28 June 2026
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Reply from Water Babies

Thank you for your wonderful feedback!

We're so happy to hear about your children's positive experiences and how much they are both enjoying their swimming journeys. It's fantastic to know that our team has made such a difference.

It is also amazing to hear how your 5 year old has found the transition to our new Swimvincibles lessons.

Thank you for recommending us and we cannot wait to see both of your little one's swimming journeys continue.

Water Babies x

Rated 5 out of 5 stars

Patience & professionalism!

We have been swimming with Sam at Brambley Cottage from February. She has been great with myself and our baby, we feel so safe in the water as we learn a skill each week. Thank you so much

4 February 2026
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Reply from Water Babies

Thank you for your wonderful feedback! We're so happy to hear that you and your little one are enjoying your swimming journey. It's fantastic to know that you feel safe and are learning new skills each week. We're delighted to be a part of your experience!

Water Babies

Rated 5 out of 5 stars

Fantastic Experience

Fantastic teacher, patient and interacting with me and my little one.

My son’s confidence in the water has grown each week along side my own.

Very happy with the service and staff.

28 June 2026
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Reply from Water Babies

Thank you for your positive feedback about your experience with Water Babies, both in and out of the water.

We hope your little one continues to grow their water confidence!

Water Babies Scotland Central Team

Rated 5 out of 5 stars

The best use of your child benefit…

I was a tad skeptical about the cost of WB being worth it. But honestly, this is the one class we do. He loves it, I love it and it’s worth every penny. We tried other LA classes but the combo of great instruction, the most suitable pools and small classes beats it every time.

21 June 2026
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Reply from Water Babies

We're so happy to hear that our classes have proven to be such a valuable and enjoyable experience for you and your child. We truly appreciate your kind words about our instruction, pools, and class sizes. Thank you for sharing your positive feedback!

Water Babies

Rated 5 out of 5 stars

We absolutely love water babies and…

We absolutely love water babies and couldn’t recommend it more for little ones to build confidence in the pool. My little boy started 8ish weeks ago and wasn’t sure at first but really looks forward to going now and I love how confident he’s getting. The staff are amazing and the quality of teaching is outstanding.

28 June 2026
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Reply from Water Babies

Thanks you so much for your lovely feedback, we are glad you are enjoying your lessons. Thanks Water Babies

Rated 5 out of 5 stars

Idrees loves coming to his class

Idrees loves coming to his class, it’s a happy friendly and familiar environment our teacher is fab and watching him learn new things is amazing! Thank you water babies

28 June 2026
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Reply from Water Babies

Thank you for the wonderful feedback, we are thrilled that you are enjoying the classes so much x

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