Great price and it came quick enough. But I only received an email saying it was being processed. After a few days I called the customer service line and left a message that was never answered. Not a... See more
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See what reviewers are saying
I just happened to find Water+Oak during the Christmas season when looking for a very specific set of gloves online. I was very impressed by the variety and quality as well as reasonable prices. Plu... See more
I loved my jacket but unfortunately it came way later than expected! I didn’t have the jacket in time for a trip I needed it for & wasn’t even able to track the package. When I spoke with staff they w... See more
Company replied
Actually, nowadays people are fond of various active sports and that's why they need a special equipment. Besides equipment, if we speak about hiking, they need proper clothes, of course, which will b... See more
Company details
Written by the company
Water+Oak Outdoor believes everyone should experience life in the great outdoors. We are the trusted resource in products and services to enhance those adventures. #BEOUTDOORS
Water+Oak Outdoor Co
Written by the company
- Water+Oak Outdoor Co. is a specialty retailer supplying Lexington and the surrounding area with quality outdoor apparel, footwear and equipment. We are committed to bringing a superior active and outdoor selection to provide our customers with the finest assortment from premium brands both domestic and worldwide.
60 Day Customer Satisfaction
Free Shipping on orders over $49.99
Contact info
729 1st Ave North, 35203, Birmingham, United States
- 18444519860
- customerservice@wooutdoor.com
- waterandoakoutdoor.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Above and beyond customer service
Above and beyond customer service! I placed an order before Christmas and forgot to choose expedited shipping. Sent an email and received one back that assured me my package would get here in time anyway...yep!... with days to spare, I was truly relieved! On the same order I accidentally ordered the wrong color of an item I planned as a gift. I emailed again to explain my problem (clearly I was in a rush to complete last min Christmas shopping and didn't pay enough attention), and the customer service person was once again very kind and was able to find the right colored item at another location and had it sent to me instead!!! I am so impressed with how attentive everyone was, even during with the holiday rush during a worldwide pandemic. I highly recommend, Water & Oak Outdoor Co. over the big retail outlets. Even though I shopped online from out of state, they treated my like I was a hometown regular shopper. Thank you and Hat's off to W&O Outdoor Co!!!
Great service
Great experience
Wonderful Patagonia product at a terrific price. Processing and delivery of our order was extremely quick, impressive given holiday demand.
Great price and quick delivery during…
Great price and quick delivery during the holiday!
Received item extremely fast and the…
Received item extremely fast and the item was perfect.
Happy with everything
Happy with everything! Great products, great price, great service!
Fantastic
Fantastic! Product as advertised. And equally as important, shipping was super fast. Product arrived so quickly.
Grip6 belt
The belt it kind of difficult to put it on. Need to get use to it.
The shipping was taken about 3 weeks to get delivered. It was too long but I understand that it was the holidays season.
Amazing company and order experience
Amazing company and order experience. Fast delivery and helpful customer service team. I will be a returning customer!
This company went above and beyond to…
This company went above and beyond to make sure I got my order on time. There communication was amazing and they worked through some address issues with me quickly and efficiently. I will definitely be ordering from them again!
Water+Oak
The staff of Water+Oak proved to be very helpful and courteous after the sale. The product purchased was of high quality.
Fast shipping and quality product!
Excellent Customer Support
I plugged in the wrong shipping address and my package was eventually returned to sender. WO customer support (Jamie) was prompt to respond and my package was reshipped at no extra cost and received OK. Thanks for a great experience and a good product (my second TNF jacket from WO). Happy New Year!
No complaints!
My order was confirmed - and shipped - promptly! The item was received in good condition and exactly as I expected.
Good service and communication on…
Good service and communication on shipping progression throughout this extraordinarily busy season. Great price on a great product too.
I'm beyond IMPRESSED
I'm beyond IMPRESSED! After purchasing within minutes it was shipped. I'm so pleased🙌 Thank you so much 😊
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