This was a return visit to look at a seiko spb499-J1 which was on sale and the best price I found and the staff were friendly and helpful as usual making the purchase an enjoyable experience. This wa... See more
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Review summary
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Reviews shaping this summary
When I couldn't navigate back to my order after authorising payment, Mala contacted me and we completed the order over the phone. She was friendly,polite and efficient. I was delighted to find that t... See more
Company replied
I have recently ordered 2 watches from Watcho, it has been delivered next day, I had a question about one of the watch and they replied so quickly and offered to send another paperwork about the watch... See more
Company replied
Superb service from the WATCHO team.... Every purchase I have made from them has been excellent, their customer service and professionalism is second to none and they care about their customers whi... See more
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Company details
About WATCHO Jewellers
Written by the company
We warmly welcome you to a place where friendliness, expertise and deep passion come together.
With over 40 years of experience, we have built a reputation as trusted experts offering a friendly service. Our journey has been shaped by innovation, creativity, and a relentless commitment to excellence. From crafting seamless experiences for our guests to fostering a strong, customer-first team, we pour heart and soul into everything we do.
We believe in going the extra mile. That's why we provide an unmatched extended warranty on many products; ensuring that your treasured collection is protected for years to come and offering you the peace of mind you deserve.
Our Promise: Delivering happiness through personal attention.
You are in trusted hands
Written by the company
- Extended Warranty on most products. Award-winning. 0% Finance. Delivery from next day. Free UK Delivery. Accredited Professional Member.
Contact info
6 George Street, Richmond Upon Thames, TW9 1JY, London, United Kingdom
- +441908983500
- help@watcho.co.uk
- watcho.co.uk
4.9
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 40% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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Very helpful staff.…
Very helpful staff who handled my order.
Very prompt delivery of the watch I had selected.
19 March 2026
Reply from WATCHO Jewellers
Thank you for your review.
We’re really pleased to hear you were happy with the service from our team and that your watch arrived promptly.
#LOVEWATCHO
Highly Recommend
Great experience all round.
I bought a Seiko Prospex Speedtimer 1969 Reissue, as expected to watch is outstanding, but the level of service from Watcho was out of this world. Ordered on a Thurs afternoon, delivered Friday lunchtime. First purchase from them, but it will not be the last.
20 March 2026
Unprompted review
Reply from WATCHO Jewellers
Really appreciate your kind words—fantastic to hear you’re happy with both the watch and our service. Looking forward to your next order! #LOVEWATCHO
Easy website to use ,super quick…
Easy website to use ,super quick delivery .very impressed
12 March 2026
Reply from WATCHO Jewellers
Thanks so much—great to hear you found everything easy and delivery super quick! #LOVEWATCHO
Delighted customer
When I couldn't navigate back to my order after authorising payment, Mala contacted me and we completed the order over the phone. She was friendly,polite and efficient. I was delighted to find that their retail outlet is one I'd previously used gor my Husband's watch winders and 2 pocket watches which they also engraved. My watchwinder arrived within the time Mala stated and I'm delighted with it.
I highly recommend Watchco.
17 March 2026
Reply from WATCHO Jewellers
Thanks for your lovely feedback—great to hear Mala was able to help and everything arrived right on time. We really appreciate your recommendation! #LOVEWATCHO
Next day delivery wasn't expecting it…
Next day delivery wasn't expecting it till the end of the week.
Great price i have a few Tissot & the pr100 is a nice addition to the watches I have.
16 March 2026
Reply from WATCHO Jewellers
Great to hear you were pleasantly surprised with the delivery speed—and really glad the Tissot PR100 is a nice addition to your collection! #LOVEWATCHO
Brilliant. Would definitely use again.
Fantastic price and delivery was super quick. I’m very happy with my new watch.
16 March 2026
Reply from WATCHO Jewellers
Brilliant to hear you’re happy with everything—really appreciate your kind words and hope you enjoy the watch! #LOVEWATCHO
Watcho is a watch seller you can trust.
Watcho is a watch seller you can trust.
They always offer competitive prices, have a wide selection of affordable and luxury brands, and the dispatch and delivery process is rapid and always on time.
16 March 2026
Reply from WATCHO Jewellers
Thanks for the great feedback—really appreciate you highlighting the service, range, and fast delivery. Great to have your trust! #LOVEWATCHO#
Watcho kept me updated on the progress…
Watcho kept me updated on the progress of my watch. They were available to me by WhatsApp and webchat which I greatly appreciated. Excellent service
10 March 2026
Reply from WATCHO Jewellers
Thanks for your continued support—really appreciate it! #LOVEWATCHO
Reply from WATCHO Jewellers
Thanks—great to hear you were happy with the price and quick delivery! #LOVEWATCHO
Reply from WATCHO Jewellers
Thanks so much—great to hear everything arrived quickly and efficiently! #LOVEWATCHO
Super fast delivery
Super fast delivery. Very quick response to questions. Will definitely buy again.
10 March 2026
Helpful
I found service and delivery very good. I phoned prior to placing my order online to check stock. The staff member I spoke to was very helpful, giving accurate info regarding delivery.
11 March 2026
professionals in their field
The ordering and delivery process was handled professionally. Great job, I highly recommend them.
9 March 2026
Reply from WATCHO Jewellers
Thank you so much! We’re thrilled to hear you’re happy with the quick delivery. Enjoy your watch!
#LOVEWATCH
Excellent communication throughout
Excellent communication throughout, including when a delay in delivery. Quality product very connotative price. Wouldn’t hesitate to use again.
12 March 2026
Reply from WATCHO Jewellers
Thank you so much! We’re delighted to hear you were happy with our communication and that you’re pleased with the quality and value of your watch. We really appreciate your support and look forward to serving you again.#LOVEWATCHO
Reply from WATCHO Jewellers
Thank you so much! We’re thrilled to hear you had a great experience and appreciate your recommendation.
#LOVEWATCHO
Reply from WATCHO Jewellers
Thank you! We’re glad everything’s all good.
#LOVEWATCHO
Quick response and delivery- arrived in…
Quick response and delivery- arrived in time for sons birthday- thank you
5 March 2026
Reply from WATCHO Jewellers
Thank you so much! We’re delighted to hear the watch arrived in time for your son’s birthday. We hope he loves it!
#LOVEWATCH
Ordered my watch and was delivered the…
Ordered my watch and was delivered the next day via Royal Mail Special Delivery. Packaging was great and watch box was gift wrapped. Exceptional service.
20 March 2026
Unprompted review
Reply from WATCHO Jewellers
Thank you for your kind words! We’re thrilled your watch arrived safely and you enjoyed the gift wrapping.
#LOVEWATCHO
Always helpful.
10 March 2026
Reply from WATCHO Jewellers
Thank you! We’re glad we could help.
#LOVEWATCH
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