This was a return visit to look at a seiko spb499-J1 which was on sale and the best price I found and the staff were friendly and helpful as usual making the purchase an enjoyable experience. This wa... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
When I couldn't navigate back to my order after authorising payment, Mala contacted me and we completed the order over the phone. She was friendly,polite and efficient. I was delighted to find that t... See more
Company replied
I have recently ordered 2 watches from Watcho, it has been delivered next day, I had a question about one of the watch and they replied so quickly and offered to send another paperwork about the watch... See more
Company replied
Superb service from the WATCHO team.... Every purchase I have made from them has been excellent, their customer service and professionalism is second to none and they care about their customers whi... See more
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Company details
About WATCHO Jewellers
Written by the company
We warmly welcome you to a place where friendliness, expertise and deep passion come together.
With over 40 years of experience, we have built a reputation as trusted experts offering a friendly service. Our journey has been shaped by innovation, creativity, and a relentless commitment to excellence. From crafting seamless experiences for our guests to fostering a strong, customer-first team, we pour heart and soul into everything we do.
We believe in going the extra mile. That's why we provide an unmatched extended warranty on many products; ensuring that your treasured collection is protected for years to come and offering you the peace of mind you deserve.
Our Promise: Delivering happiness through personal attention.
You are in trusted hands
Written by the company
- Extended Warranty on most products. Award-winning. 0% Finance. Delivery from next day. Free UK Delivery. Accredited Professional Member.
Contact info
6 George Street, Richmond Upon Thames, TW9 1JY, London, United Kingdom
- +441908983500
- help@watcho.co.uk
- watcho.co.uk
4.9
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 40% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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Quick and simple and delivered on time…
Quick and simple and delivered on time - many thanks
23 April 2026
Reply from WATCHO Jewellers
Thank you for your feedback.
Great to hear everything was quick, simple, and delivered on time.
#love Watcho
Great watch retailer to buy from
Great website, easy to search and choose. Even better offers on great watches. Bought mine as it was listed cheapest then anywhere else. This is the second watch I have bought and both experiences were superb from buying to delivery.
27 April 2026
Reply from WATCHO Jewellers
Thank you for your lovely feedback.
We’re really pleased you’ve had such a great experience with us again and that you found the website easy to use with great value on your watches. It means a lot to hear this is your second purchase with us and that both have been superb from start to finish.
We truly appreciate your support.
#love Watcho
Best price available and super quick…
Best price available and super quick delivery nicely packed.
I will certainly check Watcho for my next watch collection purchase.
27 April 2026
Reply from WATCHO Jewellers
Thank you for your feedback.
We’re really pleased to hear you were happy with the price, fast delivery, and packaging. It’s great to know you’ll be shopping with us again for your next watch.
We really appreciate your support.#LOVE WATCHO
The watch was a great price
The watch was a great price, alsomthe delivery was very quick.
27 April 2026
Reply from WATCHO Jewellers
Thank you for your feedback.
We’re really pleased you were happy with the price and quick delivery.
We appreciate your support.#LOVE WATCHO
Great
Great, an easy to deal with company and product arrived very fast. Authorised dealer so box etc as it should be and you have the peace of mind with the included warranty.
27 April 2026
Reply from WATCHO Jewellers
Thank you for your feedback.
We’re really pleased to hear you found everything easy to deal with and that your order arrived quickly and exactly as expected, including the official packaging and warranty for peace of mind.
We really appreciate your support.
#love Watcho
Faultless transaction
Faultless transaction, the watch was received in perfect order and the best price anywhere. Definitely recommend
20 April 2026
Reply from WATCHO Jewellers
Thank you for your feedback.
We’re really pleased to hear the transaction was faultless and that your watch arrived in perfect condition at a great price.
We really appreciate your recommendation.
My fenix 8 watch came within 24 hours…
My fenix 8 watch came within 24 hours of placing my order which was amazing .
23 April 2026
Reply from WATCHO Jewellers
Thank you for taking the time to leave such positive feedback.
I’m really pleased to hear your Garmin Fenix 8 arrived within 24 hours — that’s exactly the level of service we aim to provide, and it’s great to know it met your expectations
Reply from WATCHO Jewellers
Thank you so much for your kind feedback.
I’m really pleased to hear the watch arrived quickly and that you’re happy with both the price and the service.
Great price and fast delivery
Great price and fast delivery. Excellent customer service.
16 April 2026
Reply from WATCHO Jewellers
Thank you so much for your kind feedback.
We’re really pleased to hear you were happy with the price, fast delivery, and customer service. It means a lot to the team.
We appreciate you taking the time to leave a review and hope to see you again soon.
Reply from WATCHO Jewellers
Thanks so much for the great review!
Really glad you were happy with the service and next-day delivery.
Ordering process was simple
Ordering process was simple. Watch arrived on time and in undamaged packaging.
20 April 2026
Reply from WATCHO Jewellers
Thanks so much for your review!
Really pleased to hear the ordering process was simple and that your watch arrived safely and on time.
Reply from WATCHO Jewellers
Thanks so much for your kind review!
Really glad to hear the transaction was effortless and delivery was quick.
Great information on website very happy…
Great information on website very happy with purchase
20 April 2026
Reply from WATCHO Jewellers
Thanks for your feedback — really glad you’re happy with the purchase and found the website helpful.
Reply from WATCHO Jewellers
Thanks so much for your great review!
Really pleased you were happy with the communication and the item — we really appreciate the recommendation.
Reply from WATCHO Jewellers
Thanks so much for your kind words — really pleased you’re happy with the service!
We truly appreciate you taking the time to leave a review. #LOVEWATCHO
Watch was ordered late afternoon and…
Watch was ordered late afternoon and arrived next morning .well packaged .Lovely quality
17 April 2026
Reply from WATCHO Jewellers
Thank you so much for your lovely review — we really appreciate it!
We’re delighted to hear your watch arrived quickly, was well packaged, and that you’re happy with the quality.#LOVEWATCHO
Very happy indeed with Watcho
Very happy indeed with Watcho. Always providing a prompt and great service
16 April 2026
Reply from WATCHO Jewellers
Thank you so much for your kind review — we really appreciate your feedback!
We’re delighted to hear you’re very happy with WATCHO and our service#LOVEWATCHO
Reply from WATCHO Jewellers
Thank you so much for your kind review!
We’re really pleased to hear you were happy with the quick delivery and the product.#LOVEWATCHO
Reply from WATCHO Jewellers
Thank you so much for your great review!
We’re really pleased to hear you were happy with the fast dispatch and delivery.#LOVEWATCHO
Reply from WATCHO Jewellers
Thank you so much for your kind review!
We’re really pleased to hear you were happy with the quick delivery and excellent service.#LOVEWATCHO
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