Watch Gang Reviews 4,000

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 272 reviews, reviewers overwhelmingly had a great experience with this company. Customers are consistently impressed with the quality and style of the watches, often finding that the products exceed their expectations. Many appreciate the subscription service for curating high-quality pieces and providing an exciting way to build a watch collection. The value for money is frequently highlighted, with people often receiving watches worth more than the subscription cost. However, some customers expressed dissatisfaction with the subscription, citing issues like receiving repeat designs or watches that didn't meet their expectations for variety and value at higher tiers. A few other people also felt that the listed prices were inflated, leading to a diminished sense of value and trust.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the quality and variety of... See more

Quality

Users describe positive interactions with quality, with many reviewers expressing satisfaction with the... See more

Subscription

Consumers find the subscription service to be a positive experience, with many expressing satisfaction with... See more

Value for money

Reviewers mention ambiguous feedback about value for money, with some customers reporting tremendous value... See more

Price

People report ambiguous experiences with price, with some customers expressing satisfaction, believing they... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I was pleasantly surprised with both watches. The subscription watch had one flaw. That would be the silicone wristband. That quality and style of watch at least required leather. Besides that I was e... See more

Rated 5 out of 5 stars

Outstanding Company and brilliant marketing strategies! 9 watches so far and each of them has been promptly delivered and exactly as promised. Tremendous value and some real deals! Excellent way to ro... See more

Rated 5 out of 5 stars

Comparable to buying a mystery box, not knowing what watch you'll get until you open it and so far each watch has been a keeper. Only downside is still hoping to win on Tag Heuer Tuesday or Rolex Frid... See more

Rated 5 out of 5 stars

Ive had a few issues with delivery and damages. With that said watch gang’s customer service has been outstanding! The issues have been resolved and I’m very satisfied with their responses. The watche... See more


Company details

  1. Watch Store
  2. Art & Antiques

Written by the company

Discover the thrill of finding your next favorite timepiece. On your schedule. With Watch Gang, you get access to a world of expertly curated watches from both emerging and established brands, delivered right to your door. Whether you're a seasoned collector or just beginning your watch journey, our subscription options let you explore new styles at your own pace, without the guesswork. But it’s not just about the watches. When you join Watch Gang, you become part of the largest and most passionate watch community in the world. Connect with fellow enthusiasts, share your collection, and discover what others are wearing, all while learning more about horology and craftsmanship. Members also enjoy exclusive access to deep discounts, limited-time offers, and surprise drops you won’t find anywhere else. Plus, every active subscriber is automatically entered into weekly watch giveaways, including the chance to win a Rolex, TAG Heuer, or Seiko. (Giveaways are subject to local laws and regulations.) Join Watch Gang today and experience the excitement of discovering new watches, engaging with a vibrant community, and unlocking access to perks and giveaways you won’t find anywhere else. Your next favorite watch is waiting.

Authenticity & Value Guarantee

Authentic watches worth more than you pay. Guaranteed!

All of our watches are certified to be 100% authentic, and every watch is worth more than the cost of its respective subscription plan–guaranteed!

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 88% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Terrible company

Terrible company. WatchGang customer service was absolute garbage from the start. I cancelled a wheel spin purchase before processing due to an emergency and they refused, stating all sales are final. They sent the package requiring a signature for delivery, FedEx signed for it on the second delivery attempt, and the watch disappeared. I provided security camera footage of this and they refused to file a claim with FedEx because I requested my bank refund the money. The keep telling me it takes 3-5 days for their Fraud and Security Department to investigate and we are going on two months.

UPDATE: Here we are in January with no resolution. These clowns refuse to open a claim with FedEx and FedEx wont talk to me since I'm not the shipper. 0/10.

1 January 2026
Unprompted review
Rated 1 out of 5 stars

I spent over 4k in 6 months

I spent over 4k in 6 months, every single piece is either broken or not working. This company needs to be shut down.
Even the wheel is junk! Some pieces have never even worked!

Update 2-12-26
Contacted them as requested, no reply

4 September 2025
Unprompted review
Watch Gang logo

Reply from Watch Gang

Hi Jonathan,

We’re genuinely sorry to read this. What you’ve described sounds incredibly frustrating, especially after investing so much over a short period of time. That's not something we ever want a customer to experience.

If items arrived broken or never worked at all, that’s deeply disappointing, and we completely understand why you’d feel upset. We’d really appreciate the chance to look into this properly and make things right for you.

Please reach out to us at hello@watchgang.com or let us know how to reach you and we’ll contact you directly. Our team is taking this very seriously and will work with you toward a resolution.

Thank you for taking the time to share this. We truly want to help and hope we can turn this around for you.

Rated 5 out of 5 stars

WatchGang is fun to do they have a…

WatchGang is fun to do they have a great selection of watches to try to get on the wheel. I was never really a “watch guy “ until I started spinning the WatchGang wheel. It’s kind of addictive. Only thing is that I keep landing on level 1 watches - after having played 4 times so that is a bit of a bummer but still like the watches I’ve got so far.

23 January 2026
Rated 2 out of 5 stars

My cadola watch i got has condensation…

My cadola watch i got has condensation in it and everything is tighten

18 January 2026
Watch Gang logo

Reply from Watch Gang

Hi David,

Hi, thank you for taking the time to leave a review, and we’re really sorry to hear about the issue with your Cadola watch. Condensation inside the watch is certainly not expected, and we understand how frustrating this must be.

Looks like you already have a ticket open with our support team and they will take care of you. The watches also comes with a warranty. We want to make this right and ensure you’re happy with your purchase.

Rated 5 out of 5 stars

Best choice.

Getting started was easy. My first watch was shipped quickly and it was beautiful. Waiting to see what comes next is exciting. Glad I chose Watch Gang to help me get my collection started!

13 January 2026
Rated 5 out of 5 stars

Wheel Spins are the best!

Spun the wheel a couple times and landed on some great deals! One of them being a Hamilton Khaki field watch!!

Received one month at the top tier subscription and received an awesome automatic Monaco Roulette watch. I’ve always wanted this kind of watch, especially for nights at the casino. Great job Watch Gang!

10 January 2026
Rated 5 out of 5 stars

Great Value for the Money!

I truly thought I would try this out for a month or two, be disappointed and move on. However, I have gotten a total of 5 watches so far (3 monthly, and 2 purchases) and have been happy with all of them. One of the watch deals I purchased was too big for my wrist, so I gave it away as a gift to my Step-Son who absolutely loved it. Overall I think it's great value for money, service has been excellent so far, and the quality and brands of the watches I have received exceeded my expectations.

13 January 2026
Rated 5 out of 5 stars

Engineering a watch enthusiasts…

So far have enjoyed experiencing wrist watches for the first time as an enthusiast through this membership. Will continue to tiptoe into this as I look at these pieces as art and craftsmanship while hoping to have something of value as I hold on to them.

5 January 2026

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