I have sold a few pieces on watch collecting. It's really convenient and safe. I never once felt like i was in danger of being ripped off, even when selling hundreds of thousands worth of watches. It'... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
London, United Kingdom
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The auction itself was fine, very clear and once it had finished I did get a bit worried that it would be a hassle. The seller email didn’t work and after a little panic I spoke to the guys at Watch collecting and they put me at ease and the rest was seamless. We also had a great chat about the whole process that has made it very likely I will buy more watches.
Hi , I recently got in touch with Watch Collecting , I was assigned to Marcus Von Sydow , I am a small watch collector , and I wanted to reduce my collection .
Max was extremely helpful , and helped and arranged everything on my behalf with the information I had provided .
Highly recommended them , and thank you Max for all your assistance and guidance . Thanks Faheem .
The whole experience with selling my watch was so easy and professional, Marcus was brilliant from first contact to end result in selling my watch, I would definitely use him again, thank you!
The process to buy was easy: after all, it's an auction site, and only the buyer is pro-active. The watch was on a 'managed by watch collecting listing' so the product held at watch collecting HQ on behalf of the seller. Commission taken immediately and payment to the vendor paid by me as soon as auction won: fair enough. Opted for the 'trusted courier' option but this fell way short of anticipated service. Also very expensive compared to other options such as Royal Mail special delivery. I have an extensive watch collection (and growing) but would be reluctant to buy from this site again and certainly not if the watch was not at HQ. I can't imagine how difficult it may be to get the watch shipped from a private seller. Watch collecting get their commission immediately so not sure what support there is if the privae seller doesn't ship. Yet to receive the watch (due tomorrow) so I'm hoping that the description is accurate. Far more reliable to buy from numerous bricks and mortar re-sellers.
I wanted to share my sincere thanks to the WatchCollecting team, and in particular to Alex Hensley, Mark, and Robbin, for making the purchase of my first serious watch such an enjoyable and reassuring experience. Their knowledge, patience, and genuine passion for what they do really stood out from the very first conversation.
As someone new to the world of fine watches, I appreciated how clearly they explained the options and guided me without any pressure, helping me choose a piece that feels absolutely right for me. Their advice was thoughtful, balanced, and clearly based on years of expertise.
The whole process reflected the values of the company: professional, friendly, and completely customer focused. I am delighted with the watch and even more impressed by the people behind it. I will certainly be spreading the word and recommending WatchCollecting to anyone looking for trusted guidance and exceptional service.
Thank you again for such a brilliant experience.
The expert was very friendly and helpful and got me the best price.
Great experience, Fleur and Callan were very helpful as well as the Seller :)
Watch Collecting offers a great experience from start to finish. Communication was clear and professional, Everything was handled smoothly and with care, making the whole process easy and reassuring. Would happily recommend them to other watch enthusiasts.
Very transparent and proactive in all dealings and with great marketplace knowledge. Would highly recommend based on my own experience.
I have been many times for buying a watches from watch collecting uk
They give me a strong confidence with their watch team. They are responsible for solving any problem, I am appreciate with Fleur, Alex and Hugo too
They are trust 😎
I Dealt many times with Watch Collecting. Hugo Malien is always helpful and supportive. He’s always there to assist me and help me. All I can say is, he’s a “Superstar”.
Thank You Hugo.
I dealt with Hugo who really looked after me and kept me well informed throughout the process. Also advising me on price and timings to maximise my value. Again he helped ensure the payment process was quick and easy too. 👍
Mark was absolutely fantastic from start to finish. He helped sell two watches on my behalf for my father, and throughout the entire process he was incredibly professional, thorough, and reassuring.
Excellent service and a pleasure to deal with.
Mark was honest, professional, and very helpful throughout.
I really appreciated the clear communication and smooth handling of everything.
Highly recommended to anyone looking for a reliable specialist.
Fleur Dubois, thank you so much, amazing having to deal with you and your team
Excellent service and communication from start to finish with both watch collecting and the seller. I would definitely buy or sell a watch through them!
I first sold my Bentley through their car auction, had exceptional attention from Samuel Nicholson so I decided to sell a watch through Watch Collecting, again exceptional service from Marcus Von Sydow.
Both auction appeal as there is no seller commission
Very professional through out the whole process. The team made selling my watch so easy. Highly recommend using this service 🤩
The Watch Collecting team were totally awesome in helping my find and win my watch. I have been looking for specific watch for a while. When it arrived on their platform they advised me and thankfully I was the successful bidder and won my auction. After that they helped me deal with the payment and organise the shipping. As a first time buyer this was so reassuring. No question was too much trouble. Really impressed and grateful for how responsive and helpful the team were.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.