Although Warren couldn’t arrive at the scheduled time, he called ahead to re arrange arrival for a couple of hours later, and also kept me informed prior to arriving. He was polite and straight ont... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Washdoctors is a mobile car wash, valeting and smart repair service that comes to you, offering on-demand valeting and repair services in London & the UK.
SW4 7UD, London, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 87% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to book, kept well informed during booking and friendly excellent service. Car looks better than it has in years - thanks!

Reply from Wash Doctors
The technician , Mustafa was prompt , courteous and efficient . Outstanding results and highly recommended.

Reply from Wash Doctors
What a terrible experience. I booked an at-home clean yesterday between 4.30-5.30. The technician arrived very late. Then he told me that he couldn't clean the car at my home (the whole reason this service exists!) and so he drove my car to his friend's house nearby so he could charge his van and clean it there. The whole thing was super unprofessional and a really bad experience.
To make it worse, I contacted their customer services team and they just didn't seem to understand why either of these issues was a big deal. Their whole approach seemed to be 'the car is clean, so what?' I had to have a very prolonged conversation with them and even then they didn't seem to care.
It's a real big shame because this is the second time I have used Wash Doctors but sadly after yesterday's experience I will not return.

Reply from Wash Doctors
Arben S. did an amazing job with my Washdoctors service! My car looks absolutely spotless inside and out. Very thorough, professional, and highly recommended!

Reply from Wash Doctors

Reply from Wash Doctors
My Porsche cayenne 955 is old and the color was dull, after the treatment it went back to glossy and brill ✨
I’m super happy - very good job!

Reply from Wash Doctors
Arrived on time, efficient and did a great job despite the heatwave!

Reply from Wash Doctors
Great service from Michael. Friendly and informative. Easy to book and track clean.

Reply from Wash Doctors
Arben arrived on time and could not have been more helpful and efficient. He also checked the tyres which I hate doing.Both my cars look amazing.

Reply from Wash Doctors
Second time I've used Washdoctors, and am really very impressed! Bayram is a lovely lad and the car is absolutely spotless! Will definitely be using again!

Reply from Wash Doctors
Wash Doctors were able to tailor the service to meet my requirements and did an excellent job preparing the car before handing it back at the end of the lease. Thanks to Fahim, would definitely recommend!

Reply from Wash Doctors
Great service and the car has never been so clean

Reply from Wash Doctors
Arrived as planned and cleaned the car well.

Reply from Wash Doctors
Craig was highly professional and also friendly and charming. His work is to a very high standard and his attitude is first rate. We would recommend him very highly.

Reply from Wash Doctors
Very good service and great result! Will definitely use again.

Reply from Wash Doctors
Abel was on time and very hardworking. The boot needed extra attention and he spent some time sorting it out. Very pleased with the results - now need to sort out hidden scratches beneath the dirt ! Thankyou and well done

Reply from Wash Doctors
Brilliant job repairing the scratches and paint damage on my car. They turned up on time and work really efficiently and i am absolutely delighted with the finish on my car

Reply from Wash Doctors
Wasn’t easy to communicate through a third party
But got there in the end . Mixed feelings dealing with a third party because off mixed communication. Other than that issue I would highly recommend.

Reply from Wash Doctors
Danny did a great job of cleaning the car, but - more importantly - spotted a dangerously bulging tyre and warned me about it before anything serious might have happened. Thanks Danny!

Reply from Wash Doctors
Always use washdoctors - all technicians are great and the system is so easy to use

Reply from Wash Doctors
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.