Warmer Home Grant Reviews 70

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professionalism and efficiency of the staff, from the initial assessment to the final installation. Many highlight the excellent service, noting that the teams were helpful, explained everything thoroughly, and completed jobs quickly and tidily. People were particularly impressed with the speed of service and the respectful demeanor of the installers. However, some customers also noted issues with pre-installation work, reporting concerns about certain workers' conduct. A few other people felt that the company's complaint resolution process was unhelpful, and some mentioned concerns regarding contractual clarity or unexpected service requirements.

What people talk about most

Service

Consumers generally find service to be positive, with many praising the efficiency and professionalism of the... See more

Staff

Reviewers highlight positive aspects of staff. Customers frequently praise the professionalism, helpfulness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Kabir is an extremely professional gas engineer ,lot of work just to remove old boiler which had been there since 1980. New one fitted plus thermostatic valves on radiators and new timer switch all do... See more

Rated 5 out of 5 stars

Very professional company. I never thought I would make it for free boiler but eventually on my health basis I got my 40 years old boiler replaced. From assessment to Installation they kept me updated... See more

Rated 5 out of 5 stars

They were very efficient and the chief engineer was excellent he explained everything to me,they cleaned up after themselves. The job wasn't an easy one the boiler that was taken out was about 30years... See more

Rated 5 out of 5 stars

Excellent service from application to installation Everyone was super helpful. And process quick and easy. Installation team were like machines.. 2 appeared first and did fans etc..then 3 more came... See more


Company details

  1. Heating Contractor

Written by the company

Warmer Home Grant install heating system under ECO4 scheme. The ECO4 scheme is a government initiative that has been in place since April 2022. This program aims to help families with low incomes and encourage them to have energy-efficient homes. ECO4 is the fourth phase of the program that offers financial support for basic home repairs to people in need.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

70 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Terrible fraudsters

Terrible, terrible, terrible, TERRIBLE !
Please do not use this company !!!
Tried to get me to remove my own boiler to say I had no heating for some reason before they would put in what i had qualified for ?

No idea why...but that was the only time i could get any response from them...

Tried to speak to them about it, but they said unless i scratch their back that they wouldn't scratch mine ???

What does that even mean ??? I wanted new heating ...not a back scratcher !!!

30 January 2026
Unprompted review
Rated 5 out of 5 stars

Amein in the office was exceptional in…

Amein in the office was exceptional in arranging for my Central Heating to be upgraded including the fitting of a new boiler.
Dean the installer was very good and very professional in his work, always polite and respectful and set any initial concerns regarding the upheaval caused by the installation work to be carried out at ease. Fantastic job, fantastic installer, Fantastic person!!!

21 November 2025
Unprompted review
Rated 4 out of 5 stars

Warmer homes fitted our boiler and…

Warmer homes fitted our boiler and removed our old back boiler and water cylinder, all within one day, hard workers they finished late but got the job done. Some danagedy caused but came the next day to repair. Would recommend

14 November 2025
Unprompted review
Rated 5 out of 5 stars

Good job!

Job well done! All completed in time and to satisfaction. Everything works as it should. Thank you

13 October 2025
Unprompted review
Rated 3 out of 5 stars

Admin great

The administration side was excellent. I was talked through everything and had updates.
The down side was the workman who seemed clueless, didn't have safety equipment leading to onegoing to hospital with an eye injury. Things were damaged in the house and shortcuts were taken . So quite disappointed

6 November 2025
Unprompted review
Rated 5 out of 5 stars

Great company great experience

From my first contact with Hajar, who was professional, helpful and in my case very caring. I had to cancel 2 times due to flu and she was so kind, helping to find a date that suited me.
I couldn't believe how simple it was to get this central heating a simple form, the right ID and the ball was rolling. I couldn't believe it was true but it was and now I have central heating in my home for the first time in the 38 years I've lived here.
The first person to come was the surveyor he was very thorough and explained what would happen next, he also called again while the fitters were here to make sure everything was going well and asking how I was and if I was happy with the work, the answer was yes.
The loft was insulated on day one plus two extractor fans and window vents. The men who did this were very clean tidy and professional. Day two the fitters arrived and from then on they work very hard, explaining what was happening, what they were doing and why. Great blokes friendly, professional, respectful and very polite. Once it was all completed they cleaned up after themselves and showed me how the system worked.
The system is simple to use and very effective in my home.
I would highly recommend this company from start to finish 5 star treatment.

10 November 2025
Unprompted review
Rated 4 out of 5 stars

Great communication from day 1

Great communication from day 1. A quick comprehensive survey conducted that paved the way for a speedy installation of a new boiler. Everyone on the job that completed the work were polite and gave feedback on what was to be done and solutions to issues were overcome. Worked hard to complete the works within the day
The only negative was a fan installation in the kitchen with a supply from the light connected on the ceiling via a conduit. Can live with this until a new kitchen is fitted in the near future.

26 September 2025
Unprompted review
Rated 5 out of 5 stars

Good workmanship you

They were very efficient and the chief engineer was excellent he explained everything to me,they cleaned up after themselves. The job wasn't an easy one the boiler that was taken out was about 30years old,my new boiler is much better,can believe it was all sorted so quickly by everyone one involved.

3 September 2025
Unprompted review

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