Wardrobe Direct Reviews 301

Looks good company easy to order hope products are worthy of purchasing.

Great service and well made wardrobe.

The wardrobes are of really good quality. We were so pleased we bought 2. The delivery guys were great and they arrived on time. I would highly recommend this product.

Awful customer service, as stated in some other reviews regarding wardrobe direct they just seem to ignore you.
I ordered a wardrobe door almost three months ago now and still have not received it. I emailed multiple times and tried communicating via their online chat however it was just ignored. I later received an email apologising and they said they would get back to me but I didn’t hear anything. I of course emailed again and received only a sorry about that apology and said I will not be getting any money back.
I will never be using this company again.

Awful customer service , damaged goods delivered and assembled, refusal to collect or refund… cowboys

I’ve had contacted Wardrobe Direct over 3 times via email regarding a fault with the wardrobe doors, I’ve filled out a warranty form online and tried to call numerous times (mailbox is full on the answer phone) and nobody answers on the number I’ve called now resorting to trying to get in touch through here. Please can someone get back to me?

We are still waiting for a drawer slider and the wardrobe was very badly assembled

Wow, too some time to get things right with my order and now it has been placed I am counting down the days to getting some professionally made wardrobes to replace my old catalogue ones that have seen better days. Oh I am so excited and I just can not hide it !!

Delivered on time and very professional checked all mirrors am very happy with everything

Awful awful awful service

Ordered the wardrobes from the quick dispatch - 7 days section. Email confirmation 3-4 week delivery. Wardrobes delivered and assembled. Assembly team pointed out a number of faults in the wardrobe and advised they believed it was either seconds or ex display and that they would update their company. Tried to get hold of wardrobe’s direct to arrange for a wardrobe of suitable quality to be sent. No contact number to contact wardrobes direct. Chat bot kept crashing and only email is the sales email. Most emails have gone completely ignored. I’ve now had to instruct my credit card company to raise a dispute as I’ve got nowhere with wardrobes direct themselves. They replied to one or two emails then nothing from them in the last month despite sending numerous emails.

5 stars. An absolute stunning wardrobe. Seeing it built and in my bedroom I would have paid more for this… solid and sturdy and the amount of space is amazing. The guys that assembled it were also brilliant
Thank you

Great choice, clear options for internal configuration.

No customer service. Sold a product and now will not answer messages on chat, take calls, or emails. Exhausted the excuse of messages going to spam and will check everyday...!?

Would never recommend. And will never shop here again

Easy to order, instant email confirmation of order but no clear delivery date.

The only negative was I had to email after 4 weeks to get an update on delivery.

Once delivery was confirmed, excellent service thereafter, with a phone call a hour before which was helpful.

The assemblers were friendly, efficient and did an amazing job.

I ordered a wardrobe and it is exactly as shown on the website - measurements were accurate and it fits perfectly in the space I had chosen. Great quality too!

Really great experience. Contacted me when they were due to deliver. Turned up on time and I asked for it to be assembled and the 2 guys did a brilliant job. Would definitely recommend.

Fabulous wardrobe, just as we expected! Excellent construction service, very quick and efficient! We thought the lights were a bit over priced but work well!

Love the wardrobe. Delivery on time. The experience would be significantly improved if all the pieces/bags of fittings and fixings were labelled to tie in with instructions

Happy with quality and delivery

I had to keep going back and forth for the purchase to go through I thought this wardrobe had been ordered last week but I have since tried 6 time and at last the order when through I just hope I haven’t got duplicate orders