Excellent highly recommend. From the start being able to get an instant quote, and picking the day we wanted it delivered to having it collected. It was just all so easy. We will definitely be using W... See more
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Ward Recycling offer complete waste management solutions ensuring minimal waste to landfill. Call our Professional Services team on 0345 337 0000 today.
Contact info
Griffon Road, DE7 4RF, Ilkeston, United Kingdom
- 0345 337 0000
- info@ward.com
- ward.com
Replied to 25% of negative reviews
Typically replies within 2 weeks
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Delivered on time and left where I…
Delivered on time and left where I asked. Thank you great easy organise and good service.
Booking was very efficient
Booking was very efficient. Ironically though the main reason I’ve given them an excellent rating is that I had to cancel due to illness and found the customer service lady very understanding and helpful. Refund was made very quickly.
Skip was delivered a day late
Skip was delivered a day late. Once the job was finished I Rang to say it was ready to be collected. Promised via email collection on Thursday - not collected. Rang Friday assured it would be collected that evening - not collected. Still here all weekend
Friendly and on time
Ordered 8 yard skip, good price, delivery and collection on time. Friendly driver and placed skip exactly where needed on driveway. Have more jobs to do a will definitely be using Ward again.
Excellent and easy booking service
Excellent and easy booking service, flexible when chasing up delivery on the day.
Courteous and help ful with regard to almost all aspects of their service.
Delivered and collected on time
Delivered and collected on time. Good communication. No issues. Would use again.
Straightforward experience
Booking, delivery and collection all straightforward with no fuss
Well the service online was…
Well the service online was straightforward and very helpful so In the future I will be using it again.
10/10 would recomend
Great customer service
Really helpful telephone contact to arrange another few days hire. Nice not to be charged for this.
The driver for the skip collection wagon was friendly and very helpful suggesting we could get rid of more than I thought. Good when a company goes the extra mile for customer service.
Did what they said they would
They Dropped off the skip, we filled it, they collected it. No fuss no problems.
Skip turned up on time .Driver was…
Skip turned up on time .Driver was friendly and helpful.
Didnt have to ring to have skip collected. it was collected on day agreed again by a friendly and helpful driver.
Delivered and picked up on time
Delivered and picked up on time, by polite amiable drivers.
A totally professional service from…
A totally professional service from start to finish
No fuss
Not my first Ward Skip and as always arrive and collected on said dates with no fuss, pleasure doing business..
First Class Service
Wards always leave their skips in the exact postion asked for, collected on time and if there is any problems they contact me with options, first class service.
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