The package eventually arrived, I was beginning to doubt that it would ever come. The first notification came on the day it was supposed to be delivered. Altogether it took almost double the time to d... See more
Company replied
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Review summary
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My parcel was finally delivered although it came 7 days later after they said it's out for delivery, It wasn't my first purchase. Other deliveries were on time. Thank you.
Company replied
The items ordered arrived in the indicated date window. I was also kept well informed of progress through the different stages along the way, which was reassuring. It cost a bit more than trying to ar... See more
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I am thoroughly impressed with WantItAll. I placed an order for an international item on 18 December and they promised delivery within 20 working days. Despite the busy holiday season, they stuck to t... See more
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4.4
Excellent
148 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Order Ref #692791
Good day,
I was satisfied with the order status updates from your 'Orders' Team at Want It All, nice touch...
Your expected delivery was 22 Nov - 06 Nov and the part arrived with me on 01 Nov, it was within your mentioned timeframe, so 'one-up' there too...
However...
My only frustration was that I needed the item in a hurry. Unfortunately, there is no button/tab/checkbox to request URGENT when placing an order at Want-it-All.
1 November 2024
Reply from WantItAll.co.za
Dear Marc
Many thanks for your feedback, it is much appreciated!
Apologies, we sadly do not have an urgent delivery option as we import our shipments in one big consignment - this sadly does take some time to ship and clear. We have tested out an express delivery option, where we bring in single items in much quicker - but it sadly increases the price by such a big margin that it would not be a viable option.
We will though continue to investigate our offerings, and improve where we can!
Have a wonderful day further!
Kind regards!
Great experience
Well,
first of all getting the products correctly and door delivery from outside the country. that was great.
i had a bad experience before, but you came highly recommended from my colleague & thumbs up. kip it up.
c u soon.
1 November 2024
Reply from WantItAll.co.za
Dear Donsa
Many thanks for your feedback, it is much appreciated!
Hope to see you again soon!
Kind regards!
Excellent pricing
Excellent pricing. Excellent communication. All round excellent service!! Thank you
1 November 2024
Reply from WantItAll.co.za
Dear Vanessa
Many thanks for your feedback, it is much appreciated!
Hope to see you again soon!
Kind regards!
I had a great experience with…
I had a great experience with Wantitall, they communicated with me all the time and I knew exactly where my parcel at all time. Will definitely make use of them again. Excellent service
1 November 2024
Reply from WantItAll.co.za
Dear Michelle
Many thanks for your feedback, it is much appreciated!
Hope to see you again soon!
Kind regards!
I still have not received my parcel…
I still have not received my parcel even though everything is paid off and the 20 days come and gone. Upon enquiry they said they needed 2 extra days and the wait continues
1 November 2024
Reply from WantItAll.co.za
Dear Khethani
Many thanks for your review.
I have looked up, and the order was delivered today (1st November) - meaning we delivered within the timeframe quoted (10-20 working days). Today would be the 18th working day.
I hope all is in order, and if you have any concerns please feel free to contact us at queries@wantitall.co.za
Kind regards!
YOUR SERVICE WAS 100 PERCENT.THEY…
YOUR SERVICE WAS 100 PERCENT.THEY COMMUNICATE WELL WITH ME THREW THE HOLE TIME.WILL DEFINITLY MAKE USE OF YOUR SERVICE AGAIN.
2 September 2024
Reply from WantItAll.co.za
Dear SC Visser
Many thanks for your feedback, it is much appreciated!
Hope to see you again soon!
Kind regards!
as i wanted.
23 August 2024
Reply from WantItAll.co.za
Dear Cliente
Many thanks for your feedback, it is much appreciated!
Hope to see you again soon!
Kind regards!
Great experience
The goods were cheaper than other international stores. The delivery was exactly on time as they had initially advised. The product was in excellent condition. No extra cost. I'm happy
30 August 2024
Reply from WantItAll.co.za
Dear Ros
Many thanks for your feedback, it is much appreciated!
Hope to see you again soon!
Kind regards!
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