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WalletHub Reviews 1,381

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TrustScore 4.5 out of 5

4.7

Price Comparison Site
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Review summary

Created with AI, based on recent reviews

Looking at 145 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the website and app for being easy to navigate and use, providing valuable and timely information about their credit. Many users appreciate the detailed explanations and suggestions for improving credit scores, highlighting the service as an excellent tool for financial planning and staying informed about credit reports. The customer service is also frequently commended for its helpfulness and continuous updates. However, some customers reported issues with account access, specifically being blocked due to "suspicious IP" addresses, particularly when traveling internationally. A few users also expressed frustration with the difficulty of withdrawing from the service and mentioned receiving notifications at inconvenient times.

What people talk about most

Website

Users describe positive interactions with the website, finding it trustworthy, easy to navigate, and very... See more

User experience

Clients share positive opinions on user experience, highlighting the ease of use and navigation of the app.... See more

Application

Reviewers highlight positive aspects of the app, praising its ease of use and comprehensive features for... See more

Service

People report positive experiences with service. Customers appreciate the great and high-quality services,... See more

Customer service

Reviewers mention positive feedback about customer service. Many customers appreciate the helpful advice and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been with WalletHub for about 10 years, if not longer. Always great service! Never had one complaint, concern or issue. Always quick to provide notice to changes on my credit report, tracks all... See more

Company replied

Rated 5 out of 5 stars

I've depended on Wallet Hub for the past 5-6 years for any of my credit needs. From receiving an updated & accurate credit score to keeping you notified about changes to your credit, hands down Wallet... See more

Rated 5 out of 5 stars

This is by far the best way to stay informed of your credit reports with the easiest of ways possible. Simple design without complications and direct notifications that are clear and straight forward... See more

Rated 5 out of 5 stars

I like Wallet Hub because it keeps me updated on my credit score and notifies me with alerts about my credit report. Wallet Hub goes thru each item and allows me to agree or dispute each item. It's ea... See more

Company details

  1. Price Comparison Site
  2. Financial Consultant

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 4 out of 5 stars

Keeps me updated on my credit and my…

Keeps me updated on my credit and my business. Good tool for keeping on top of my credit.

22 September 2025
Unprompted review
WalletHub logo

Reply from WalletHub

Thank you for your review, Ricky! Is there something that we could do to earn a 5-star rating? If you have any suggestions on how WalletHub could improve and enhance your user experience, please don't hesitate to share them with the WalletHub Help team at help@wallethub.com.

Rated 5 out of 5 stars

I love WalletHub

I love WalletHub! They keep me updated with every aspect of my credit, from rating increase to personal achievements. I am always on top of anything that could become problematic. I highly recommend!

14 September 2025
Unprompted review
WalletHub logo

Reply from WalletHub

We're thrilled that WalletHub helps you stay on top of your credit and achievements. Thanks so much for the shout-out!

Rated 5 out of 5 stars

Accurate Information

One of the best ways to stay informed on your credit score, help find inaccurate info, source of info to make sure your credit file is accurate and not hacked. etc.....

8 September 2025
Unprompted review
Rated 5 out of 5 stars

Appreciate the WalletHub app

Appreciate the WalletHub app! On two occasions WalletHub sent a notification that we had "missed" a payment. Both times our credit unions had failed to make the auto debit payments that were actively set up. If we had not received the WalletHub notification each time, we would not have known until the following month and would have incurred a late fee and possibly a negative report on our credit.

19 September 2024
Unprompted review
Rated 5 out of 5 stars

This website is informative and lets me…

This website is informative and lets me know of any tasks that needs to be taken care of. Helps me confirm on any accounts that needs my attention. Let's me know of missed payments. So yeah, they're awesome.

1 September 2025
Unprompted review
Rated 5 out of 5 stars

Wallet Hub is Great Software!

Wallet Hub is Great Software!
I've used Wallet Hub for the past 6 years. They are great at providing updated credit scores and notifying you about changes to your credit. Easy to understand and use!

1 September 2025
Unprompted review
Rated 5 out of 5 stars

Very useful and helpful

Wallethub provides me timely and relevant information about my credit. It helps me stay on track with my goals. It is easy to use and understand. It also helps me stay motivated to achieve my financial goals.

31 August 2025
Unprompted review
Rated 5 out of 5 stars

Wallet Hub exceeds expectations

I've depended on Wallet Hub for the past 5-6 years for any of my credit needs. From receiving an updated & accurate credit score to keeping you notified about changes to your credit, hands down Wallet Hub is my pick!! Easy to navigate & use. Great for beginners learning credit basics. Very beneficial app for everyone! 🏆

28 August 2025
Unprompted review

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