Wallester has been one of the best platforms I’ve used for expense management. The website is easy to use, and the onboarding process was smooth and straightforward. My account was approved within j... See more
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Ahtri 6, Golden Gate, 10151, Tallinn, Estonia
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Difficult to work with generally and at the end the business account was closed by them. I asked specifically about whether certain transactions were allowed and they confirmed. Later it turns out they were not. There is also nothing in the terms and conditions about it which they pointed me to after the fact.
It seems to me they are untrained and there is no understanding among the staff what policies are. In the end it's the client that pays for this.
It would be acceptable if this was done in a professional manner but it was not.
Now not only did they close and the closure was due to their own inability to properly communicate policies but the charged me for closing the account and they removed all access altogether so I could not even retrieve the statements that I need for my business.
This could be due to the individual rep that was assigned to me who was a bit difficult to deal with from very beginning or it could be a company issue. It seems it's a combination of the two.
Later I did also notice they hide fees in the statement. For example when you make a payment via card they show only the payment and fx conversion fees are charged separate (hidden in the statement).
Also reading other reviews I am a bit glad this happened as it seems they don't have good controls on card spending and it appears their system is very vulnerable. There are reviews talking about account going into major negative debit due to cards overdrawing after being compromised. In this day and age and considering these are debit cards that is totally unacceptable.
In any case stay away. Keep your funds at safer places. There are much better providers than Wallester - Revolut, Equals, Wise etc

Reply from Wallester
Superb, efficient and gracious customer service.
Meredith was extremely helpful.
Website and app easy to use.
Security excellent.

Reply from Wallester
great experience with the product and with the staff, best business bank in europe

Reply from Wallester
The onboarding process was incredibly fast and seamless—everything was perfect! Afterwards, Redi was extremely helpful and supportive throughout.

Reply from Wallester
Quick answer and quick solution proposed.
Luigi is reactive and we need that, he knows his job !

Reply from Wallester
I've had a great experience banking at Wallester. It's rare to find a company that can fulfill my specific needs and through whatsapp direct communication! I can definitely recommend this company!

Reply from Wallester
Initially I wanted to write a bad review as I was not satisfied with the communication of the offered products. It was not as clearly communicated as I did need it. Well then my account manager got switched to Jevgeni, and he did an amazing job! I got my issues resolved fast, easy and without any pressure attached, thats how customer support should be! The product itself is great and with Jevgeni on my side, I believe I wont have to find a different provider for my specific needs. Thanks again

Reply from Wallester
Wallester provided me with the exact product I needed and it came with a really good customer service. I got a whatsapp with a private customer service person, I could ask any question and he came with the answer shortly after.

Reply from Wallester
Wallester is incredibly easy to use! everything from card creation to expense tracking is straightforward and smooth. The interface is clean and intuitive, making it perfect even for first-time users. Excellent experience overall!

Reply from Wallester
Good company, does the job for me. Been an user for over a year now

Reply from Wallester

Reply from Wallester
Luigi is very quick to reply and perfectly explains resolutions to my queries.

Reply from Wallester
Amazing service and highly trusted. Would only recommend

Reply from Wallester
Very professional service i have a team mediabuyer and the card account Wallester work very well! Thank Anastasia top assistance in Wallester .

Reply from Wallester
Staff support is really nice and responsive, solved a lot of questions, don’t have any technical issue with the mobile app. Recommend fr!

Reply from Wallester
Wallester is an amazing Business banking.
Been using it for 1/2 years now without any issues. If you need help they are directly in touch to help you. Communication is also great.
Will recommend it!

Reply from Wallester
This is an amazing banking platform which is easy to use with an excellent customer service. Their response is unbelievably quick and reliable.

Reply from Wallester
Im Very happy with Wallester.
Great product, great platform, helps our business a lot.
Great communication and customer service especially from my direct manager (Jevgeni).
Can recommend 1000%.

Reply from Wallester
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