Wall Art Central Ltd Reviews 

364
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 192 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, including the prints and frames, often noting their excellent appearance and craftsmanship. Many people are also very satisfied with the efficient and fast delivery service, with items arriving promptly and well-packaged. The overall service and ordering process are frequently highlighted as excellent, making for a smooth and pleasant customer journey. However, some customers also noted issues with delivery, including damaged items upon arrival or parcels being mishandled by couriers. A few other people also felt that the print quality was not as sharp as expected or experienced problems with missing items and damaged frames.

What people talk about most

Product

Users describe positive interactions with product, with many customers expressing satisfaction with the... See more

Quality

Reviewers consistently express satisfaction with the quality of framed pictures and prints, often describing... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising the speed and efficiency of... See more

Order

People report positive experiences with order, with many customers receiving their orders quickly and in... See more

Service

Customers had positive experiences with service, with many reviewers highly recommending it due to its... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The wall art I bought was absolutely brilliant. And although it was broken in transit, it was immediately replaced along with a 2nd picture and frame to say sorry even though I don't think it was thei... See more

Rated 5 out of 5 stars

When my picture arrived damaged Wall Art Central could not have been more helpful. A new picture was sent out straight away. Fantastic customer service, got back to me straight away. Will definitely... See more

Rated 5 out of 5 stars

My delivery of 3 prints arrived damaged which was very disappointing, but when I contacted Wall Art the guy I spoke to was very apologetic and helpful. He arranged to have the prints re-sent immed... See more

Rated 5 out of 5 stars

I ordered over busy Xmas period so took a little longer to arrive but no problem. Delivered using DPD which is a blessing. Having ordered picture in frame it came well packaged in solid box and bubbl... See more


Company details


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

364 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 44% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.7

All reviews

(364)

183 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great print

Great print, lovely quality in both print and framing. Arrived very well packaged and protected. Delivery quickly. Thanks

11 June 2025
Rated 3 out of 5 stars

Amazing art work.

Amazing art work.

The fame wasn't sealed at the back so as I opened it them picture and faming fell out. Easily put back together but could have smashed. Otherwise we love it

2 June 2025
Wall Art Central Ltd logo

Reply from Wall Art Central Ltd

Hi Victoria,

Thank you so much for your kind words and for taking the time to leave a review – we're thrilled to hear you love the artwork!

We're really sorry to hear about the issue with the frame not being sealed at the back. That’s certainly not the standard we aim for, and we completely understand your concern. While we’re glad it was easily put back together and nothing was damaged, we’ll definitely raise this with our framing team to ensure it doesn’t happen again.

If there's anything else we can do to help or improve your experience further, please don’t hesitate to get in touch. We truly appreciate your support!

Warm regards,
The Wall Art Central Team

Rated 5 out of 5 stars

Fun prints in great frames

Fast delivery, very well packaged. Excellent quality prints in frames. Hubby loves them. They are going to look great up on his 'bike cave' wall when we move house this summer.

8 April 2025
Rated 5 out of 5 stars

Nice items

Items arrived well packaged and I am happy with the quality although I haven’t opened one of the pictures as I have bought it as a gift. Good customer service too as they replied promptly to a query I had regarding tracking of the order

29 April 2025
Rated 5 out of 5 stars

Woundful photos

Thank you so much for the woundful photos, they have arrived safely and undamaged within the delivery time frame. The pictures are high quality the perfect size the for the frames. They now look amazing on my wall.

24 April 2025
Rated 5 out of 5 stars

Good value for money.

All ways in contact in how long it will take to arrive. Value for money for football ⚽ fans my husband will love his birthday present.

23 April 2025

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