Walker Dunn Surveyors Reviews 

345
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 81 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly and supportive staff for providing exceptional communication, returning phone calls promptly, and answering all questions clearly from the very beginning. Consumers note how exceptionally efficient and prompt the service is, with thorough property evaluations delivered rapidly and written in a way that is very easy to digest. Some reviewers were not happy with certain aspects of the experience, noting that they never saw the surveyor in person, feeling that professionals relied too much on non-invasive limitations, and wishing for much more specific evidence regarding property findings.

What people talk about most

Service

Reviewers highlight positive aspects of service, noting that everything is handled efficiently and... See more

Staff

Reviewers mention positive feedback about staff, highlighting that team members are consistently helpful,... See more

Response time

Clients share positive opinions on response time, noting that inquiries and quotes are handled very promptly.... See more

User experience

Customers consistently note positive experiences with user experience, finding reports well detailed,... See more

Customer service

Users describe positive interactions with customer service, noting that representatives are consistently... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Received a good quick service with excellent updates and feedback. The report was well detailed and quite easy to understand, although some pictures would have helped. The surveyer was very happy to a... See more

Rated 5 out of 5 stars

Very detailed report including many things I hadn't even considered. They even did the survey a week sooner after I mentioned I had a short timeframe. The survey results were well laid out and easy to... See more

Rated 5 out of 5 stars

When our house fell through and we were to a tight deadline to get a survey done on the new property, Walker Dunn pulled out all the stops. From asking for a survey on a Thursday to getting the survey... See more

Rated 5 out of 5 stars

The gentleman who came to survey our property was lovely. There was clear communication regarding arrival time, and a confirmation phone call about 30 minutes prior to arrival. When he came he... See more


Company details

  1. Home Inspector

Written by the company

We are independent surveyors who specialise solely in residential surveys. We cover North West England, including Merseyside, the Wirral, Lancashire, Cheshire, Greater Manchester and West Yorkshire. We will ensure you know all you need to know before committing to the purchase of a property.


Contact info

4.8

Excellent

TrustScore 5 out of 5

345 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(345)

77 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant service, would recommend in future

Quick responses to email, and a fast acting company. Survey was done in a timely fashion and report received within days of the survey. Brilliant service, would recommend and use again if needed. Thank you Walker Dunn Surveyors.

1 April 2025
Unprompted review
Walker Dunn Surveyors logo

Reply from Walker Dunn Surveyors

Thank you for sharing your experience. We're thrilled to hear it was so positive. All the best for your property purchase!

Rated 5 out of 5 stars

It’s the second time we have used…

It’s the second time we have used Sandra from Walker Dunn Surveyors. We were very pleased with the survey. Highly recommended.

31 March 2025
Unprompted review
Walker Dunn Surveyors logo

Reply from Walker Dunn Surveyors

Thank you for taking the time to leave us a review! We're always thrilled to help repeat customers!

Rated 4 out of 5 stars

Survey informed me of what I needed to know

The survey was detailed and highlighted the important information which made it easy to read.

It was disappointing that the inside of the garage was not inspected because no key was provided by estate agent to gain entry.

27 March 2025
Unprompted review
Walker Dunn Surveyors logo

Reply from Walker Dunn Surveyors

So pleased to hear you were happy with your report and our service. It is always frustrating when access isn't granted for our surveyors as we want to provide the best service possible! Thanks for taking the time to leave us a review.

Rated 5 out of 5 stars

Quicker than I expected

Walker Dunn walked me through their process and gave me a quote, they were polite and communicative, upon completion of the survey they informed me and told me to expect the report within three business days but they got it to me sooner than that. The report was in depth and informative offering advice where it could. All in all, polite, quick, and not eye wateringly expensive. I am happy with what I got.

24 March 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service; flexible when we needed to make some last minute changes to our booking with polite and courteous support. The survey was exactly what we were looking for, very detailed and thorough and promptly delivered - thank you!

17 March 2025
Unprompted review
Rated 5 out of 5 stars

Thorough inspection

Sandra was approachable, professional and honest. We received a very thorough review of the property and when we discussed the outcomes with Sandra she explained things thoroughly

13 March 2025
Unprompted review
Rated 5 out of 5 stars

Good communication, quick survey and quick report

We contacted Walker Dunn for a quote for a survey ahead of having an offer accepted. Very quick response with quote and then when ready for the survey this was arranged within a very reasonable time scale. We received the report very quickly after this. Hard to know how accurate the survey is as only time will tell, but the report is very detailed and it certainly picked up things which we had not noticed. Very pleased based on our experience thus far.

14 March 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, smooth organisation and survey conducted quickly and thoroughly. Thank you. Survey received promptly.

17 March 2025
Unprompted review
Rated 5 out of 5 stars

Survey report was received shortly…

Survey report was received shortly after it was carried out. It was comprehensive and clearly written. We spoke to Sandra with a couple of queries and she was most helpful and explained everything.

10 March 2025
Unprompted review
Rated 5 out of 5 stars

Thank you for a reliable and expert report.


We opted for a level 2 survey and were delighted to receive a clear, concise and comprehensive report which arrived promptly within the agreed time frame.
I would confidently recommend Walker Dunn Surveyers to my family and friends.

27 February 2025
Unprompted review
Rated 5 out of 5 stars

Bungalow Survey

I would like to thank Walker Dunn and their surveyor Rachel Chapman for an excellent survey on a property I am looking to purchase.
The report was first class and the after service and advice I received from Rachel gave me the confidence for important informed decisions.

12 February 2025
Unprompted review

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