Walkcloud Reviews 

42
TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

Ordered boots in december 2020. No delivery or further communication from company. Contact email bounced. Shop still open and selling product but contact email changed. No response to emails to this... See more

Rated 1 out of 5 stars

Boots ordered and monies immediately taken 9/1/21. Order was acknowledged by email. By early February tried to send a number of emails to the address given, all returned as unable to deliver. Left... See more

Rated 3 out of 5 stars

Ordered my boots 23/11/20; finally received them 28/12/20. Really like them; lightweight, comfortable, warm ... BUT!!! (and they are BIG buts!!) ... Customer service = NON-EXISTENT; 'contact' l... See more

Rated 1 out of 5 stars

Horrendous customer service. I ordered 3 x heated jackets in Nov 2020 and finally arrived after christmas...their sizes are incorrect as none of them fit and none of the jackets heat up. I have trie... See more

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1.6

Bad

TrustScore 1.5 out of 5

42 reviews

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1.6

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(42)

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Rated 2 out of 5 stars

Ordered boots 28 Nov received today 4…

Ordered boots 28 Nov received today 4 Jan, bit late for Christmas gift, pleased they eventually arrived, but lack communication and customer service means I will avoid this company in the future.
I prefer to use companies with customer services who will keep the customer in the loop if any problems arise.

4 January 2021
Unprompted review
Rated 1 out of 5 stars

Avoid!

Like others, order placed and paid and nothing! emails bounce back from the order link. I have sent an email three times via walkcloud website and still nothing! Now trying to find other ways to contact them.
Update! 14/01/21 Have received the shoes today and have to say that they are great! So comfortable and for like a glove, a shame that I didn’t get any response from customer services

3 January 2021
Unprompted review
Rated 2 out of 5 stars

Better late than never

The day after I complained the order arrived.But still, the fact that I couldn't get in contact with Walk Cloud.shop when I had a problem means I wouldn't use them again.

3 January 2021
Unprompted review
Rated 1 out of 5 stars

ZERO stars!

There should be a facility zero star ratings. Same experience as everyone else. Money taken same day as order, impossible to contact, no goods delivered.
Disgraceful!

30 December 2020
Unprompted review
Rated 1 out of 5 stars

Ordered shoes beginning of December and…

Ordered shoes beginning of December and they are still in transit !!! Raging I never read the reviews. Money taken out immediately and confirmation email received, seemed very professional but like everyone else I think it’s a scam.

28 December 2020
Unprompted review
Rated 1 out of 5 stars

Complete fraud!

Complete fraud!

Very catchy and well made advertisement for nice water-proof shoes on Instagram. Very inviting to buy - what happens then: your money is gone and no shoes to be happy with !!! 🤬

28 December 2020
Unprompted review
Rated 1 out of 5 stars

Absolute scam

Absolute scam. Ordered some gifs for family weeks ago, was hoping there was just a delay in delivery. Over £70 down the drain. The website is still up and running and can not find a way to report them. Ridiculous.

27 December 2020
Unprompted review
Rated 1 out of 5 stars

Ordered by Facebook on 4th November.

Ordered by Facebook on 4th November.
Received a confirmation e-Mail but no communication at all after initial email.
Surely there should be some kind of come back.
This appears to be a total scam!
I thought I was savvy but this proved that anyone is at risk from these bogus companies.

26 December 2020
Unprompted review
Rated 1 out of 5 stars

Disgraceful

Disgraceful, ordered pair of boots 1st Dec, took money straight away no boots 3 wks later. Total scam company all emails bounce back. Stay well away😠😤

23 December 2020
Unprompted review
Rated 1 out of 5 stars

Have now received my order

Add me to the list of those conned by these people. Same experience as everyone else - ordered boots and a sweatshirt, had confirmation, credit card charged and then nothing and no way to contact them. Shame on them!
JUST RECEIVED MY ORDER DELIVERED BY HERMES (28th December). BOOTS ARE NICE AND COMFORTABLE. SHAME THEY WERE NOT RESPONDING TO EMAIL ENQUIRIES - THEY MIGHT HAVE HAD BETTER REVIEWS.

22 December 2020
Unprompted review
Rated 1 out of 5 stars

i have paid for boots and received no…

i have paid for boots and received no communication
if you email them it bounces back
surely they should not be allowed to advertise and be shut down
Cant believe i was so stupid!!!!!
I am not buying anything on instagram or FB ever again
we should be able to claim our money back from scammers its disgraceful !!!!!!!!!!!!!!!!!!!!!!
this was my daughters christmas present

16 December 2020
Unprompted review
Rated 1 out of 5 stars

Not to be trusted

I ordered the boots offered, have received no email to confirm order although the money has been taken. Also received no response to my emails. This is a very well constructed scam. Will be claiming a refund from my bank. Do not use this company.

11 December 2020
Unprompted review
Rated 1 out of 5 stars

I have paid for walking boots and not…

UPDATE 04/01/2021

JUST RECEIVED MY WALKCLOUD BOOTS.
They are exactly as described. It was not a scam.
Hope all other's who have posted here will also receive theirs. Possibly postal problem. The lack of communication still a problem though. Hope they sort that out. THANK YOU Walkcloud

I⁸ have paid for walking boots and not received them or any updates. My tracking number leads me to a Chinese site and via google translate it says it does not recognise my tracking number.
I have emailed but received no reply.

24 Dec
Just seen all the other people that have been duped. I kind of still hoped something had gone with my order. First time i bought anything via FB ad. Shoulsb't FB compensate us all - endirsing a bogus company? Sorry all others had bad experience too.
Do not use this company.
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10 December 2020
Unprompted review

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