I absolutely love this water and the company! Our second time ordering, we never received our order and found out the box was damaged while being shipped! They had a replacement sent out the next day... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We ordered two dozen one-liter bottles. They arrived quickly, but one box containing a dozen bottles was damaged and half of one bottle had leaked out soaking and weakening the box. We live in t... See more
I'm required by my nephrologist to drink 64 ounces of water per day. Drinking Waiakea makes it easy. There is no bloating and filling feeling from drinking that much water. I feel energized right afte... See more
My mom and I have been watching are warriors games. We been seeing Klay Thompson #11 drinking this water called Waiakea in commercials promoting about it. So we wanted to try it so we ordered on S... See more
Company details
About Waiākea
Information provided by various external sources
Waiakea Hawaiian Volcanic Water
Completely isolated from the rest of the world, Waiākea® offers purity in its ultimate form. Located just outside the quiet town of Hilo and surrounded by rich, bio-diverse forest preserves, a deep well source sits at the eastern base of the Mauna Loa volcano, one of the purest environments on Earth. Originating atop the volcano as rain and snowmelt – the water slowly filters through thousands of feet of porous, volcanic rock, re-emerging at the surface as refreshingly crisp, naturally alkaline water. Created in 2012, Waiakea was made with the purpose of being the first premium sustainable bottled water of its kind. Putting people and planet before profit, Waiākea is a naturally alkaline, Hawaiian volcanic water, that gives clean water with each purchase.
Contact info
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The water is absolutely great
The water is absolutely great! It didn’t take long for me to receive my waters. The only thing is i made a subscription to get a pack of 24 waters delivered to me and they their were only 21 waters in the box when i received it.
Love the water
Love the water. I just re-ordered and am thinking about subscribing. Very impressed with the timely delivery, fantastic graphics and of course the taste of the water!! Thank you.
When purchasing essential items like water, it is bital to improve clean water access to as many people as possible. In my opinion, Waiakea is the most altruistic company that achieves this.
Easy to order, nice discount on cases and satisfactory availability to all bottle sizes
Mistreating a long time supporter
I have been a subscriber for a couple years now. Sometimes I only receive 1/2 of my order and also there have been times when the water will show up and bottles are busted and broken. The experience I have had, has not been pleasant. Forgetting a whole case of water multiple times, unacceptable.

Reply from Waiākea
While Visiting Oahu
While visiting Oahu, I stumbled across this sparkling water and was hooked. It is so refreshing and I love the environmental consciousness the company exhibits.
Excellent taste
Clean and Pure tasting
As someone who can taste different waters, this is the best water I’ve ever tried!
This water is the best-tasting water I…
This water is the best-tasting water I have ever drank.
I would love to drink it every day. Unfortunately, it is a bit expensive for my budget. I plan to purchase sometimes though. Great Water
Love the taste of the water!
jake helped me find my package that i…
jake helped me find my package that i was surprised to find after looking for it on my ring camera. i checked a ring camera and a squirrel took it and climbed up my tree, i found it hanging off it ha ha. thanks for advice jake! i love ur water i belive it helps me w my lung problems!
Taste
The Dr told me I needed to drink more water as my kidneys are bad.. I hate water,, so I went and Itried lots of different kinds of water. People would try this one is good, it wasn't I brought Waiakea water I love it.

Reply from Waiākea
Fast delivery
Great customer service
Great customer service with a shipping problem!
Aluminum refillable flasks are very tough to open initially but fine once opened.
We love the water
We love the water. Came across it when visiting my mother in law one day. Now anytime we find it we buy. Sadly we can only find it in our area by the bottle.
Love this water, can’t drink another one
Only water I drink. Try it and you’ll understand what I’m talking about! I love also philosophy of company and their input on the environment!
Simple and Easy
Ordering was simple and easy. The addition of coffee and honey were a surprise. Thanks.
Best water ever!
Shipping was fast. Packaged nicely.
Water is absolutely fantastic! This is my favorite water hands down!
The Best Water on Earth 🌎.
I'm required by my nephrologist to drink 64 ounces of water per day. Drinking Waiakea makes it easy. There is no bloating and filling feeling from drinking that much water. I feel energized right after drinking Waiikea. I'm in the 13850 zip code and only one store consistently sells Waiakea water. The problem is they keep raising the price of the water. I decided to do a subscription instead. I am very happy with how quickly the water arrived. I'll probably buy from the store once in awhile in between my order.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







