I love WagJag and have always had good experiences. My only complaint is I wish they could find a pick up location in Hamilton for meat and seafood orders. We live in Port Dover and the two location... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Used to purchase beef consistently for years. Used to be able to pick it up at several different UPS stores, then I was forced to go to the Penguin pickup, then that closed. It’s been several years... See more
Company replied
Purchased a total of 6 items in December 2024. The two disappointing items were the heated gloves (Rechargeable Heated Touchscreen Gloves). Came without batteries/charging unit - useless really. A... See more
Mensha is the best. She goes beyond anyone to understand and help. We have had two occasions to talk to her and she excelled in her duties. Excellent work Mensha. Keep the good work up
Replied to 7% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great Deal!
Purchased a number of coupons for the special at Hibachi. The deal was great and the restaurant did not disappoint.
Great experience with the customer service
Great experience with the customer service team. Very attentive and I got a response quickly and my issue was resolved promptly. Thanks WagJag you’re the best!
Love WagJag
I love WagJag and have always had good experiences. My only complaint is I wish they could find a pick up location in Hamilton for meat and seafood orders. We live in Port Dover and the two locations they have for pick up are quite a distance for us to travel. I go to Etobicoke frequently so I do pick up at The Butcher Shoppe for meat. We love their variety of meat which has always been very good,
Mensha is the best
Mensha is the best. She goes beyond anyone to understand and help. We have had two occasions to talk to her and she excelled in her duties. Excellent work Mensha. Keep the good work up
Wagjag is the best!
There were no issues.
My problem was immediately taken
care of, unlike groupon, who will fight you for days yet knowing they're wrong.
Stick with Wagjag. The Best.
Happy with the website.
I never had any issues with the website. Always seem to get good product choices and at a very good price. Would be good if there was more choices. I very happy with the easy os use of this website. Thanks
So far so good
I have made a few purchases,good prices and all went well with delivery. Just wish there were local deals for Montreal restaurants, spas and activities
Love the frozen meat from wagjag
Love the frozen meat from wagjag. Great price and love the individual vacuumed pack. Great quality!
I have used this service many times
I have used this service many times ! But have recently had a problem where the product was not delivered, trying to resolve the issue seems to be problematic, I will see how they respond before making any further purchases … after contacting about problem they have now denied my product refund saying it was delivered… so beware
Update: item ordered was sent expedited delivery , I feel they made a good effort to fix the problem.
Have purchased products over a few…
Have purchased products over a few years no complaints, quality good and consistent home delivery works well
The gloves I ordered came in the wrong…
The gloves I ordered came in the wrong size, 3 weeks after ordering. Then the manufacturer would not respond to my wagjag support agent so I got landed with store credit. Which took another 2 weeks
Happy with products
I am very happy with all the products and restaurant deals I have used in the past. I will continue to shop thru WagJag. I would have given them a 5 but the products take a long time to reach me. I do understand that they rely on the postal service and that is something they can't control. Keep up the good work WagJag ❤️❤️❤️
Great Canadian Deals Are Back
I heard WagJag is under new management, so I decided to start using them again. I really like supporting Canadian companies, especially since Groupon isn’t Canadian. Recently I saved 50% at one of our favourite Toronto restaurants and also found a great deal on a local spa for my wife. Both were excellent experiences and as a bonus I noticed they just launched a great loyalty program.
WagJag has given up on the whole Niagara Region
Used to purchase beef consistently for years. Used to be able to pick it up at several different UPS stores, then I was forced to go to the Penguin pickup, then that closed. It’s been several years now and WagJag has made no effort to find a new pickup location for the whole Niagara Region, huge market that they are shutting out on and we pay the price for it. At least go back to the UPS stores…

Reply from WagJag.com
I have been a long time customer of…
I have been a long time customer of WagJag and always had all my orders delivered promptly and as advertised, their customer service department is always available and efficient, I’ve referred a few of my friends and they too have been happy with all their orders.
Happy Customer
Have bought WagJag products for a number of years and feel good about the price, quality and service provided.
Restaurant on WagJab
I frequently purchase on WagJag. We particularly enjoy the $79.20 for a 3 course dinner for 2 with a glass of wine each at Oggi. It is such a good deal and we love the restaurant. I only purchase other "specials".... like the sunglasses.
Bought a dash c am that doesn’t…
Bought a dash c am that doesn’t function properly and getting the run around for credit or replacement worst customer service ever better to deal with Amazon or Groupon etc.
Pretty good on price
Pretty good on price. Delivery good too. My location wasn’t there, but still easy to go get it. Overall, not too shabby.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







