WaggingRights 

After being involved in a serious Road traffic collision earlier this year and spending 10 weeks in Hospital, first week in intensive care, thankfully I was on my own in the colllision. I decided to order the large dog bed for my two cavalier King Charles spaniels, unfortunately due to the high demand I had to wait longer than anticipated but I must say Max and his team kept being informed all the way I know feel safer carrying my precious cargo in the back of the car at highly recommend them to anybody as the quality is absolutely superb, first product, first class company.

Great seller , they keep you informed which is good as there was a delay in mine .
I ordered medium and tbh it’s a little small I have a patterdale terrier so thought it would be ok .
I am going to try and see how I get on as she only just fits in.
I would advise doing measurements but I really did not think she would need a large from the adverts I saw.

Great product ! I love the cushion and easy access !

Dropped 1 star due the length of time we waited for delivery. Waited nearly 2 months from pre order to delivery. However once it arrived it has been a game changer for longer journeys for our Fur Baby. No instructions with item but easy to assemble. Also had to watch demo video to get correct position in the car for iso fix installation. Very secure once in position. Very happy with purchase.

We too experienced delays with delivery but to be fair were kept up to date. The bed itself is large and comfortable (probably too large for our whippet) and takes up the whole of the back seat. But the fact it’s black(our choice) fur and vinyl makes it very hot, so totally unusable on warm days. I find unclipping the iso fix really difficult. All in all disappointed.

I ordered the extra large bed for my two dogs to sit in which works really well. The delay in delivery stops me giving 5 stars but it is the best thing I’ve tried.

Our order has still not been delivered, despite promises. They clearly don’t have the stock or the ability to produce it to meet demand, yet continue to advertise.
Customer service is poor. You need to chase for an update, and so far responses have been vague without an actual commitment for delivery.

Disappointed and misleading customers, even emailed to deliver soon never happened then refund in 5 days its over two weeks and nothing! Overall over months and no bed no money! Disappointed and makes u think who to trust

Excellent customer service, fast responses and caring approach which all helps, but the star of the show is the product itself which is high quality, and immediately loved by our large dog. Secure, safe, comfy and stylish!

Delays on delivery, like others have mentioned, but I was kept updated and had replies when I did email, so I'm happy with the customer service. The item itself seems very well made, I think I miss-judged the size I would need for my dog, but it is also quite bulky (maybe not great for smaller cars), but it seems safe and my dog is happy she can look out of the window. I got the smaller size in blue and have a medium sized frenchie.

I pre-ordered an XL bed as my golden retriever was an anxious traveller. She has to travel in the rear of my estate car as there are children’s car seats in the back. The delivery had a couple of delays - it was not clear on the website that the product was coming from China. It did arrive eventually, vacuum packed and no explanatory leaflet. Once I got all the cushions in I realised there was very little room for a 27kg dog. However I persevered and tried to fit it in the boot of my estate car. It was hard to attach the clips to the anchor points with slightly arthritic hands, and even harder to unclip them. I had to remove the padding from the central cushion as the dog’s head was touching the roof of the car when she stood or sat up. The straps to link to her harness seem rather short and not very strong, but they have not yet been tested on a long journey. As I have a 250 mile journey coming up, I’ll be interested to see whether she is more relaxed in the dog dock than before. I hope so, as it was an expensive purchase.

Our golden retriever loves her bed/car seat. Our GR hates car journeys. She doesn’t like the motion of the car especially corners and roundabouts but she’s amazingly content in this dog car bed as it has wide padded sides so she knows she won’t fall off the seat if we stop suddenly. She’s attached with a harness and the bed is attached to the seat. She rests her head on the big cushioned sides like she does in an armchair at home. The delivery took a little while but is well worth the wait and there’s a very good video on YouTube showing how to put it together. I recommend this company 100%. Our dog Shelby has just completed a long car journey going on holiday using this bed and wasn’t as stressed as she usually is. She needs help getting in the car as it’s a bit higher with the seat but she doesn’t put ‘her breaks on’ now when we help her into the car. We’re using the bed for her to sleep in, in the holiday cottage too which is a bonus.

Due to Geo Political influences there was a delay on receiving the seat however Max was super helpful and responded to my questions.
After a long wait the seats arrived. Once it was all assembled I used it and it’s been great.

My two Dachshunds are safe and secure and I would highly recommend.

I ordered this product in June & was initially promised next day delivery. I hadn’t asked for this but the company itself had set an expectation. When it didn’t come within a few days, ‘Max’ the company owner replied to my email with a detailed explanation and an apology. I was informed that they were expecting a new shipment on 30th June and that I would receive my order soon after this. I left it more than a week after 30th June but had to email again and request a delivery date. The wording of the replies then seemed evasive and I began to suspect I was being scammed. It wasn’t a scam but for a while it felt like one. This is a shame because it is a good product (I took receipt today). I suspect the company is struggling to meet orders in a timely fashion and to meet customers expectations in these days of super fast delivery times in the U.K. However, they’d be far better being upfront and honest about waiting times from the very outset and give themselves some room for manoeuvre rather than have to reply to nervous customers who begin to think they’re being ripped off, because ultimately this is a product worth waiting for. If I had known from the start that my order would take a good few weeks to arrive I’d have waited in comfort and probably given a 5 star review

Ordered, very late delivery, emails received to say it was on its way, no instructions with the product when it arrived, however the product is very good (XL in black). I can only assume they overpromised and under delivered on their preorders and probably have been very let down by their manufacturer. Shame as the product, when you get it, is good quality and as described.

My name is Jackie’ my husband & l Allan absolutely love our cockerpoo Ruby to bits we spoil her with the best of everything, so when l was scrolling on instagram & l saw wagging rights showing a fabulous dog bed for car travel l fell in love & asked my husband Allan to buy one for Ruby & she looks so comfortable & safe on our car journeys. The great thing about this travel system is it’s securely fastened to the car seats so there is no room for movement when the car is moving. Also includes a small water bowl very cute. I can highly recommend buying from this small company xxxxxx

The real test of a company’s customer service is the way they respond when things go wrong. I’m giving four stars because when I reported a fault, the CEO stepped in and a refund followed quickly.

To be honest when the bed arrived with vacuum-packed wadding from a Chinese factory, I had my doubts. I wondered if the nice bloke in the Facebook posts was genuinely the founder and CEO or simply a front for a Chinese conglomerate.

I am now reassured that he is the founder and it is a genuine small business struggling to get going. I wish him and his team all the best to get all the technical difficulties resolved.

Ordered, 6 weeks slater still not shipped. No end of emails from them promising the world. Yet no delivery and no refund despite being promised this. Apparent technical problems their side.. I have contacted my credit card company for a refund as I have no faith whatsoever that I will receive this and speaking frankly, i don’t want it even if they offered it for free. This company is an absolute joke and potentially just there to defraud you out of your money..

Our Border Collie loves the bed in and out of the car, we were kept informed about delays during delivery but the bed is worth the wait excellent quality and looks very comfortable.

Shocking customer service if I receive my dog dock I will never buy from this company again. I have been promised more than once that it will be delivered I’ve been waiting over a month so far happy to take your money but don’t deliver the product. Stay away from them I’ve yet to see if it’s a scam.