No disappointment at any level. A quality product, high standards of customer service and engagement, and, if that wasn’t enough Mabel was delighted with her new “business class” standard of travel.... See more
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Good product, the quality is good and the dogs love it. The reason i've given a 3 star rating is because it took nearly 2 months to deliver the goods. Communication wasn't as strong, too many orders... See more
Ordered the medium bed for a holiday expecting a 24hr delivery. Emailed to chase this and was told it’s 24hr after dispatch not from order. However I did get a reply from Max straight away with an apo... See more
Good well made dog car seat quick delivery only one suggestion that it could do with enclosing instructions on how to put the seat together using the cushions. I had to use Internet to watch a vide... See more
Breach of guidelines
This is a good quality product
This is a good quality product. It’s very secure. My problem was trying to get access to the iso fixes in my car. It was quite difficult and had a sore finger after digging around the back seat. Having finally managed to install it, Kevin wasn’t initially keen but I think he will (have to) get used to it.He had previously been very anxious with just a seat belt fixing. It’s only been one journey and he did settle a little. I would find it difficult to install in my husband’s car, and then put it back in mine. Don’t know how this could be made easier. I think the problem is with my car rather than with the seat. All in all I’m glad I bought it. Worst case scenario I will buy another one for his car. So I give it 5 stars
Great product and a very good value…
Great product and a very good value compared to other seats on the market. Well made and easy to assemble. Looks good. Haven’t fitted in my campervan yet and will update my review when my dog has travelled in it. Would recommend
XL Bed
Although our XL bed was not delivered the date it said when ordered, we did receive an email giving us the option to cancel or wait for the next batch to be delivered. We waited and so glad we did!! Our dog suffers with anxiety in the car and we have a really long journey coming up which we also need to medicate our puppy. We are so pleased with the bed and he loves it to sleep on in the house. He has sat in it in the car and looks a lot happier than he did without it. Very good quality, fits well and secure with all the iso fix hooks, also bigger than I imaged too and a free fold away water bowl. So other than the delivery hold up we absolutely love our bed.
Avoid this company at all costs
Avoid this company at all costs. Took over 6 weeks to arrive. Emails full of stalling tactics and broken promises and in the end outright lies. Offered a 20% refund because of the delays but still to see it. The dog doc arrived finally but an XL is no way big enough for two Cockapoos to be comfortable for a long journey. Max purports to be a founder of the company but I’m guessing from the emails he is just an employee who knows nothing. Obviously cash flow with these is poor as they cannot fulfil orders without selling more..I am now being bombarded with emails offering up to 50% discount on a new order. I have never been one to complain or continually place reviews but they asked for it so here it is. Shocking bunch of con artists.
Happy Basset!
Well my basset puppy, Freya, was waiting quite some time for her travel bed to arrive and now it is here and she is getting used to not being loaded into a puppy crate!
Her being happy makes me a happy basset Mummy. I was kept informed of progress to my address.
All in all I and Freya are happy with the quality and comfort provided.
Many many thanks ☺️
Maybe three sizes in future?
We have just acquired a petite female Springer Spaniel, and our Wagging Rights dog-dock arrived just in time for her first longish car ride - from Liverpool to London. There's lots to like about the dog-dock. With the help of the Company's YouTube videos, assembling and installing was a breeze. We are very satisfied with the quality of the materials and with the design. Popping it out of the car so that it would serve as a bed in the house we were visiting was simple and effective.
Comms with the company about delivery were excellent. There was a bit of delay, but WR warned us about this and kept in touch.
So far, and it is early days, we have just one concern. Wagging Rights advertise two sizes - one is for small and medium sized dogs, and one is for large ones. Our Springer (aged 4 come the end of this month) is petite. Nobody would describe her as large. But I could wish that there were three sizes. Nala fits neatly into the small/medium dock when she is curled up, but it's too small for her to sprawl, and Nala does like to sprawl sometimes. This is not really an issue where short journeys are concerned, but more so where we are talking about distance travel. I suspect that the large dock would be too big for her. As the company develops (and I wish them well with this) I wonder if it would be a good idea to have three sizes - small, medium, and large.
Great bed
There was a delay in getting my order which was a bit stressful but the bed itself is great. My dog loves it and it is just what I'm looking for.
Super quick delivery
Super quick delivery, exactly as shown on the advert, well made, portable and convenient for our new puppy.
We are very impressed with the dog dock…
We are very impressed with the dog dock that we have bought for our mini schnauzer Boo. It’s secure, doesn’t move around due to the isofix and our dog looks so comfortable in there. It really is a superb product that we are recommending to friends and family with dogs. We were aware of delivery times as it was clearly stated as a preorder on the website and email communication ensured we were kept informed of expected delivery dates. Thank you Max and the team. We wish your new company a great future, it’s such a great comfort to know our dog is so much safer on car journeys. It’s A fantastic product and a well deserved 5 star rating .
Wish I could give this a zero
Wish I could give this a zero. Ordered from them in May, with a June delivery date. Late June they e mailed to say they’d over promised but stock was due in. Waited….and waited. Pointless e mails from “Max” with no sign of the dog seat. Told them we needed it by 13th July (they promised we would have it)…arrived while we were away…we ordered one from Amazon at nearly half the cost…and it’s fab.
Poor communication. Ended up getting in contact with my credit card company.
Don’t buy from here!
The product is well made
The product is well made, sturdy, comfortable and most importantly keeps my Bertie Bubbles safe!
The only negative is the wait time of about 2 months.
I would recommend the dog car seat to others as a great product!
Kind regards
Sally-Ann Hadden
Very reasonable price and versatile
Very reasonable price when on offer, not sure I would pay full price for it though. Very versatile and easy to move between car boot, campervan and just using as a bed when we visit places. My cocker spaniel puppies fit in the large one together and fall asleep pretty quickly, so it's a paws up from them too! Delivery was a bit slower than expected but worth the wait.
Great dog dock
Like others I had a long wait but I was kept informed regularly and honestly, it was worth the wait. I bought the xl as I have two dogs, the dock is excellent quality and so well made. I wish they made an adult size one! They’d both been asleep in it before it even got to the car. It’s really easy to put together and in the car too. I’m glad I waited.
Took a while for delivery but was…
Took a while for delivery but was informed of delivery date right from the beginning. It looks sturdy and well made but haven’t used it yet. I’m sure my dog will love it though.
This is a great product
This is a great product. When I had a issue with one of the two dog beds I ordered, they were very responsive and helpful. They sent a new bed to replace the defective one.
Couldn’t ask for better Customer Service
The product that I purchased didn’t end up working out for our family, but my experience dealing with customer service was easy and quick. I received responses in record time and I felt like I was getting an actual human, unlike so many startups that are just using AI chatbots. This company seems to care about and truly value their customers, which to me, is everything. I will be purchasing again in the future, when I find a product that will work for us, because it’s important to me to be able to support companies that show integrity and kindness in their work.
Dog Bed
Hi,
A pity had to wait so long for it but it was worth the wait, a lovely bed, well made and most importantly my dog loves it😎
👍
Quality Product
Dog dock
The dog dock is great, our travel sick puppy loved it today and was happy and settled, thank you 🙏
Lovely product
Lovely product. Suzi Dachshund very happy driving in the car now. Well worth the wait.
I’m still giving 5* even though There…
I’m still giving 5* even though There was a delay as ordered in May. Emailed and was told June , then July as they had over sold.However made up with the dog dock Received the bed in July the bed is 5*
Maggie loves it I have had other car seats and she has managed to destroy due to poor quality glad I stuck it out and Max always replied to my emails and also he mailed with updates.
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