WagerWeb Reviews 5

Site is trash. Don't bother.

They'll take thousands in deposits with no issues. Then when it comes time to pay, they delay and cut your withdrawal limits to $250 per day or less. Use other books that actually will pay in a timely manner.

Customer support is a joke. They claimed "someone in charge" would be there later. Huge red flag. Then later in the day, no one was there. Of course. Garbage 🗑️

UPDATE 4/10/2026: I just tried to log into my WagerWeb account. It is now SUSPENDED. I cannot access my own account. They have not paid me. They have not responded to emails for months. Now they have locked me out entirely. This is theft. Plain and simple.

Site: WagerWeb (Costa Rica-based)
Amount Stolen: $4,000 Deposits + ~$900 Winnings
Current Status: No payout since 12/20/2025. Today is 4/10/2026. No serious response.

Timeline of Theft & Lies:

Dec 20, 2025 – Account locked
Dec 21 – Jan 4 – Sent an initial email asking for clarification followed by three followups. Zero replies.
Jan 9 – Call customer service line for the first time. "Jamie" answers. She falsely accuses me of using "OddsJam" software (I had no idea what that even was). She says I will be paid after verification. I send documents immediately.
Jan 9 -- Mar 22 – More emails. No replies. Continue calling every couple days. Same BS excuses.
Apr 8 – Finally had enough. Email threatening to go public. No reply.
Today Apr 9 – Called again today to let them know I'm going public, Natalia says: "Go ahead."

All throughout "Jamie" and "Natalia" give the same script: "Management doesn't see you as a priority. Your payout might take longer." It's gotten to to the point where they already recognize my voice and know who I am when I call. That's how often I call.

-- How "Jamie" & "Natalia" Are Trained to String You Along:
These two are clearly trained to lie and delay. Here is their playbook:

1. The False Promise: "You will be paid, don't worry. Just send verification." (Spoiler: It never happens.)
2. The Blame Shift: They literally told me, "Management doesn't see you as a priority." How wild is that?
3. The Fake Accusation: Randomly accused me of posting on forums, specifically SportsBettingReview (SBR). Also claimed I used "OddsJam" which at the time, I had never even heard of. Now after research I see it's a website that you can pay a monthly subscription to get good picks. Crazy how they just hurl false accusations and there's no way for you to defend yourself. When I denied it, they'll just say something to the affect of, "Hmm, yeah, we know, that's what you all say." Absolutely incredible.
4. The Wall: "There's nothing I can do, it's all management. You can email them." I haven't had a single email ever answered. Not one.
5. The Denied Escalation: When you ask to speak to management, they say no. You cannot speak to anyone with authority. So, there's literally no way to get through to anyone because these two "representatives" stone wall you.

These are not mistakes. This is a script. They are trained to burn time, exhaust you, and hope you give up. I have been calling and emailing for months. Every conversation is the same empty promises.

-- Other Major Red Flags:
1. They ask for your PASSWORD. Not a security phrase. Your actual login password. This is insane.
2. It's a house operation. When you call, you can hear a TV playing in the background and your voice echoes through the call signifying that you're on speaker. This is not a professional office. This is someone's living room and a Mickey Mouse operation.
3. Emails are a black hole. I have sent over a dozen emails. Not one has ever been answered. Not a single one.

Current Status: No money. No answers. Emails ignored for 4+ months. They have stopped pretending.

What I am doing:
Posting this everywhere (SBR, BettingTalk, Trustpilot, Twitter, etc.)
Filing a complaint with Costa Rican authorities
Making sure every bettor knows: WagerWeb is a scam. Do not deposit.

If anyone else has had a similar experience with WagerWeb, please reply or DM me. Strength in numbers.

***If WagerWeb pays me what they owe, I will return to this post and add a clear update showing they made it right.***

They are very quick to limit you. I was limited to $50 bets with a very large rollover. It took me over 2 months to get through the rollover. Once I completed rollover I was able to withdraw some, I requested max payout. I have been waiting on the remaining balance since end of August. They rejected my first request for this after 2 weeks since they apparently require a unique address for every request. I submitted a new address on the 10th and still have yet to receive my withdrawal. Update 10/3/20025. After threatening to report and getting hostile, I received my remaining money. Needless to say I won't be reloading.

Total Scam! Avoid at ALL COSTS!

Deposited 400$ in usdc, on the correct chain and wallet. I have gone back and fourth with support about this and half the time I never would receive a response. Now I get completely ignored when I have been nothing but respectful and understanding on what the issue may be.

Bottom line, this site is a total scam and fraudulent. I can even see on blockchain that my deposit was receieved, yet I receive little to no help and then get ignored. Stay away at all costs! Many better sites out there.

I was up over 120 k. They then, changed to delay my live betting, went from 2,500$ max live bet wager amount to 10$. They squeezed me out. Changed my max bet to 10$ total. Held money so I could not withdraw. Do NOT play here. They let their best employee go.