When two other companies had already let me down, this company came up trumps with excellent customer service and a speedy delivery...all at a cheaper price. Highly recommended, i will use again!
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See what reviewers are saying
Nicely packed . Delivery by Post Office services which is a better service that others . Also arrived quickly . Item cost was competitive.
Very poor customer service. I received the wrong item, but they kept insisting that it was the correct one, despite me explaining that it clearly wasn’t. My request for the correct item was ignore... See more
Company replied
Literally cant believe how quickly my order arrived. ordered about midday and they arrived by 1pm the next day. Just over 24 hours to deliver after ordering which was very unexpected. Havent used the... See more
Company details
Written by the company
Vytalise is a UK-based, family-run wellbeing company providing high-quality vitamins, supplements, and health products across the UK and Europe. Trusted by over 500,000 customers since 2009, we stock leading brands including Nordic Naturals, MaryRuth’s, NOW Foods, Life Extension, Jarrow Formulas, Doctor’s Best, and more. We specialise in trusted vitamins, supplements and minerals, including vitamin D, vitamin D3, immune support, and everyday health essentials. Orders are dispatched daily from our UK distribution centre for fast, reliable delivery
Contact info
3 Maclaren House, YO25 6PN, Driffield, United Kingdom
- contact@vytalise.co.uk
- vytalise.co.uk
4.0
Great
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 44% of negative reviews
Typically replies within 48 hours
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Reply from Vytalise
Thanks for your 5* feedback, we're pleased to hear your delivery arrived quickly.
Reply from Vytalise
We're delighted to hear that you're happy with our service, thank you for the 5-star review. We look forward to welcoming you back in the future.
Efficient and speedy😊
23 July 2023
Reply from Vytalise
Thanks for sharing your 5* feedback, it's great to hear you are happy with our service and delivery and we look forward to welcoming you back in the future.
Reply from Vytalise
Thank you for the 5-star review, we appreciate the feedback and look forward to welcoming you back again in the future.
A super quality company and products
5 July 2023
Unprompted review
Reply from Vytalise
Thanks for sharing your 5* feedback, it's great to hear you are happy with our service and products. We want all customers to feel valued and happy to deal with us. Thanks for the review we really do appreciate them!
Excellent service
I put in an order on the 10th in the afternoon and received it on the 12th midday, Excellent service .Will definitely use bigvits again.
12 July 2023
Unprompted review
Reply from Vytalise
Thanks for sharing your 5* feedback, it's great to hear you are happy with our service, products and delivery and we look forward to welcoming you back in the future.
Reply from Vytalise
We're delighted to hear that you're happy with our service, thank you for the 5-star review. We look forward to welcoming you back in the future.
reasonable delivery time but after the money
I bought some vitamins at a slight discount came to over £25 . This included £2.09 " standard" shipping . I ordered at 6pm on thursday it came before 10am on the monday .
I think thats pretty good for ordinary shipping .
Packaging secure as well but not overdone , good jiffy type envelope . Contents fine also with secure seal . Have yet to see if they help !
Have since been offered another discount code with 60 days to use it - unexpected and nice . However being very ill and forgetting this ,I subsequently ordered a lot of stuff over £40 but not using code and then quickly later asked for the small refund by email as being only several days over. REFUSED. I feel = a bit unfair and it has discouraged me from using the site because they are not compassionate and understanding.
3 July 2023
Unprompted review
Reply from Vytalise
We're delighted to hear that you're happy with our service, thank you for the 5-star review. We look forward to welcoming you back in the future.
Big Vits delivered the goods in time
Big Vits delivered the goods i requested within two days of being purchased excellent service. thank you.
27 June 2023
Reply from Vytalise
Thanks for your 5* feedback, we're pleased to hear your delivery arrived quickly.
Very easy purchase and excellent…
Very easy purchase and excellent customer service for a small question, will definitely be back 💯!!
26 June 2023
Reply from Vytalise
We're delighted to hear that you're happy with our service, thank you for the 5-star review. We look forward to welcoming you back in the future.
Reply from Vytalise
We're delighted to hear that you're happy with our service, thank you for the 5-star review. We look forward to welcoming you back in the future.
Always reliable with my delivery and…
Always reliable with my delivery and product has made such a difference to my bones I am really grateful. Thank you
25 June 2023
Reply from Vytalise
Thanks for sharing your 5* feedback, we're really pleased that you had a good experience and that you've found a product that works for you.
Reply from Vytalise
Thank you for the 5-star review, we appreciate the feedback and look forward to welcoming you back again in the future.
Reply from Vytalise
We're delighted to hear that you're happy with our service, thank you for the 5-star review. We look forward to welcoming you back in the future.
Reply from Vytalise
Thanks for your 5* feedback, we're pleased to hear your delivery arrived quickly.
I realise I got the wrong product and…
I realise I got the wrong product and wanted to return it but the person I spoke to on the phone refused to give me a refund
24 June 2023
Reply from Vytalise
I am sorry that you had this response on the telephone, the return and refund has since been organised following a separate telephone call and email. Please send an email with the details of your first conversation to info@vytahealth.com and I can investigate this for you. 02/08/2023 we are still waiting for the return of the product that you had ordered incorrectly so the refund can be issued for you.
Great service from ordering to…
Great service from ordering to delivery, great price and fast delivery
24 June 2023
Reply from Vytalise
Thanks for sharing your 5* feedback, it's great to hear you are happy with our service. We want all customers to feel valued and happy to deal with us. Thanks for the review we really do appreciate them!
Great company
Great company, very fast delivery and high quality vitamins, and reasonably priced.
24 June 2023
Reply from Vytalise
Thanks for sharing your 5* feedback, it's great to hear you are happy with our service, products and delivery and we look forward to welcoming you back in the future.
An excellent & fast acting customer…
An excellent & fast acting customer service was my experience.
28 May 2023
Reply from Vytalise
We're delighted to hear that you're happy with our service, thank you for the 5-star review. We look forward to welcoming you back in the future.
Able to offer alternative as usual…
Able to offer alternative as usual product out of stock. Able to access quickly as could collect.
26 May 2023
Reply from Vytalise
We're delighted to hear that you're happy with our service, thank you for the 5-star review. We look forward to welcoming you back in the future.
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