vwdirectparts.com Reviews 4

TrustScore 2.5 out of 5

2.7

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2.7

Poor

TrustScore 2.5 out of 5

4 reviews

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Rated 2 out of 5 stars

False Shipping Times

The shipping times are a lie. They claim that "in stock" items sip withing 24 hours. My "in stock" item took 6 days to ship, with the shipment taking another 7 days. So 13 days waiting for an "in stock" item.

8 January 2026
Unprompted review
Rated 1 out of 5 stars

"O" customer service

I purchased windshield wiper blades for our 2023 Taos on the Winner VW online parts website, vwpartsdirect.com
They sent wiper blades for a Tiguan.
I have called and sent numerous messages to correct the issue but have not received a reply.
I will never purchase from them again.
Luckily my niece owns a Tiguan and I will give her the blades.
Winner should be renamed "LOSER"

24 October 2025
Unprompted review
Rated 1 out of 5 stars

Order part on dec 31 had asked for…

Order part on dec 31 had asked for updated and just received one today 1/7/2025 that it's in progress. They charged huge shipping fees 18 dollars for somthing that weighs maybe 2 oz and I was okay if it ment I get my part quick. Didn't advertise it as out of stock or anything. Will not do buisness with them again! Update says it will be here on 1/14/2025. Sent using the slowest possible shipping there is.

29 December 2024
Unprompted review

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