VVS UK LTD Reviews 221

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

From initial contact with Tim over the phone, to arriving at the showroom for viewing...everything went smoothly. This is the 1st car dealership that I've dealt with, that i have invested in a new... See more

Rated 5 out of 5 stars

Bought a good few cars over the years and usually deal with main dealers but I have to say the service I received at VVS from Tim and the team were next level. Showroom is also a lovely place to be wi... See more

Rated 5 out of 5 stars

Great experience buying from vvs From my first phone call to collecting the car was very smooth and simple process. I would highly recommend them for any car purchases.

Rated 5 out of 5 stars

Purchased a 911 991.2 turbo s a couple months ago from these guys, Couldn’t help me any more than they did. Went above and beyond, brilliant customer service. Thank you again.

Company details

  1. Motor Vehicle Dealer

Written by the company

Welcome to VVS. We specialise in the sale of new and pre-owned luxury and performance cars from our dealership in Cranbrook, Kent.


Contact info

4.9

Excellent

TrustScore 5 out of 5

221 reviews

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Rated 5 out of 5 stars

Better than main dealers in my experience

VVS have been easy to deal with, clear & responsive throughout.
Everything was exactly as described from car collection to sale funds being transferred immediately with no issues.
There has to be lot to trust when you sell a car through a 3rd party. Not only do they have strong accounts and assets but on visiting they also seem like decent people which makes transactions much more pleasant.

The showroom is much more impressive than i was expecting both in size and stock that exceeds most main dealers. Its a really nice setup that is worth a look around.

I would happily recommend them based on my experience and use them again.

22 February 2021
Unprompted review
Rated 5 out of 5 stars

A friendly and professional company from start to finish

Having seen a car advertised, my family and I visited VVS and were immediately impressed by the premises and in particular the sales Executive James Gautrey who dealt with our purchase. From the outset he was professional throughout but was still able to provide a personal experience, one far better than I have received in any other of my previous car purchases. James went the extra mile and maintained excellent contact from start to finish. Not only was he extremely helpful and genuinely a nice chap, but in difficult Covid times, he made my wife and I feel safe while at the premises and VVS themselves ensured that social distancing was maintained by limiting customers on site at any one time. We were very impressed and I can wholeheartedly recommend the team and company based on my own experience. The presentation of the vehicle upon collection was immaculate and their after sales care as equally impressive. We love our new car and thank them for making the experience so enjoyable.

19 February 2021
Unprompted review
Rated 5 out of 5 stars

Truly professional people

We have all read reviews when buying anything online but on occassions i have asked myself this, Are they really true or do these people actually write them themselves. Well, i can tell you quite honestly this one is true. I have recently completed the purchase of a vehicle and had it delivered to my door without actually seeing the car in the flesh. From the very first phone call i was treated with the utmost respect and told nothing but the exact specifications and truth about the vehicle in question. It goes without saying that to purchase a vehicle of any type without viewing it and putting the trust and faith in the sellers hands by phone is a huge risk, however at the same time this was a mark of the respect on there behalf. Satisfied with there business ethics is an understatement, paperwork and delivery of my new vehicle was started just prior to new years day and delivered to my door on 12th january 2021. These guys could not do enough for me and continuously emailed and phoned me to make sure i was completely satisfied. I would highly recommend VVS and will most certainly be using them again in the near future, thank you guys so much.

20 January 2021
Rated 5 out of 5 stars

Exceptional service from Daniel and the…

Exceptional service from Daniel and the team at VVS. The car was (is) perfect, the price was right, and every stage of the buying process was expertly and attentively handled. Buying a supercar should be an exciting, effortless and special experience: VVS delivered this in spades. Many thanks.

21 December 2020
Rated 5 out of 5 stars

Transporter 6.1

Great service from James and the guys at VVS.
Thoroughly recommend them for that something special in your life.
Cheers guys 👍

16 December 2020
Rated 5 out of 5 stars

I'd like thanks James for the being so professional

I'd like thanks James for the the fantastic service and communication that he's provided to by my car off my dreams. I seen the car I was looking for on VVS website it had all the spec I was looking for. So agreed a price and collected the car 2 weeks later. What a fantastic presentation of my 1st super car it looked amazing. Also James is very knowledgeable and professional. I would highly recommend James and VVS to perchase a super car there stock is incredible. Thanks a very much happy customer with my purchase.

14 December 2020
Unprompted review
Rated 5 out of 5 stars

VVS Review : from a Porsche customer

I recently purchased a Porsche 997 from VVS, viewed it in person at their showroom. My contact was James Gautrey - Sales Manager. The car was immaculately prep'd prior to delivery. During the viewing we talked about the vehicle, its history, performance etc. and how VVS prepare cars for their customers. This was a relaxed viewing taking as long as I wished, certainly no pressure selling. I took delivery of the car a few months ago, since then James has kept in touch to ensure I am satisfied with my purchase and also to offer assistance and services as part of the VVS customer experience. My recommendation to anyone contemplating buying a sports / specialist car is to check out VVS. Roy Muzyka

11 November 2020
Unprompted review
Rated 5 out of 5 stars

The team at VVS UK have been fantastic…

The team at VVS UK have been fantastic in assisting with my purchase. James and Dan could not have been any more helpful and it has been a pleasure to deal with them. James in particular has kept me fully informed of progress throughout the negotiation and subsequent transaction process and I am delighted with the car they have supplied. I would highly recommend this company. They are professional, courteous and a pleasure to deal with. Ian P, Gloucestershire

6 November 2020
Rated 5 out of 5 stars

Very happy with the level of service…

Very happy with the level of service provided by VVS.

Big shout out to James, who's professionalism & knowledge is a credit to the company. Kept his promises, kept me informed and makes a nice cuppa!

I'm looking forward to many happy years driving my new SVR and will certainly be using VVS when I next purchase a performance car.

22 October 2020
Rated 5 out of 5 stars

Booked an appointment to view a car I…

Booked an appointment to view a car I had seen on line, was greated by James Gautry who made us feel very welcome. Let us look round at an awesome range of super cars before showing me the car I came to see.
There was no pressure in selling & I went away to think about wether it was the car for me.
Two weeks later had another appointment to pick the car up. All was very professional & James gave as much time as needed to go through all aspects of the car etc.
I am now the proud owner of an awesome super car. Thank you
Darren

19 October 2020
Rated 5 out of 5 stars

Really pleased with my vehicle

Really pleased with my vehicle, James looked after me from start to finish & was amazing to get the tour of the VVS stock! Car got delivered seamlessly and couldn't be happier.

15 October 2020
Rated 5 out of 5 stars

Very impressed!

Very impressed! I have bought two vehicles from VVS and their attention to detail and professionalism is great. Thank you Dan and James! Would highly recommend.

14 October 2020
Rated 5 out of 5 stars

Great Customer Service

I'd like to thank all the guys at VVS UK especially James for the professional friendly approach from start to finish. Would highly recommend.

22 September 2020
Unprompted review
Rated 5 out of 5 stars

Great set-up 👍🏻

Although I wasn't there to buy a car, James and the guys at the showroom couldn't have been more accommodating towards me. They left me to do my own thing, and I want to thank them for that.

Incredible set-up, and a great group of guys.

14 September 2020
Unprompted review
Rated 5 out of 5 stars

Buying a car was never as easy as this…

Buying a car was never as easy as this was for me. So much so I bought two! The customer service was of a very high knowledgeable standard and there was never any pressure at any time. Even the after service care was second to none and that is rare. The whole process was seamless from the start to finish and a really wonderful experience.

9 September 2020
Unprompted review

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