VVS UK LTD Reviews 221

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

From initial contact with Tim over the phone, to arriving at the showroom for viewing...everything went smoothly. This is the 1st car dealership that I've dealt with, that i have invested in a new... See more

Rated 5 out of 5 stars

Bought a good few cars over the years and usually deal with main dealers but I have to say the service I received at VVS from Tim and the team were next level. Showroom is also a lovely place to be wi... See more

Rated 5 out of 5 stars

Great experience buying from vvs From my first phone call to collecting the car was very smooth and simple process. I would highly recommend them for any car purchases.

Rated 5 out of 5 stars

Purchased a 911 991.2 turbo s a couple months ago from these guys, Couldn’t help me any more than they did. Went above and beyond, brilliant customer service. Thank you again.

Company details

  1. Motor Vehicle Dealer

Written by the company

Welcome to VVS. We specialise in the sale of new and pre-owned luxury and performance cars from our dealership in Cranbrook, Kent.


Contact info

4.9

Excellent

TrustScore 5 out of 5

221 reviews

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Rated 5 out of 5 stars

Exemplary

If Carlsberg did car sales, Jack Easton would probably be the best car salesman in the world. Our buying experience with VVS was wonderful. Our small Honda E car was given the same preparation and attention that any one of their super cars for sale would get. We left VVS with a great car, very happy. We would definitely recommend them and return to them.

4 November 2023
Unprompted review
VVS UK LTD logo

Reply from VVS UK LTD

Thank you for the review Jon, you're little Honda E still gave us all a lot of enjoyment - we love variety! Thank you ever so much for your business

Rated 5 out of 5 stars

Great service from Jack Castle

I have recently purchased a car from VVS and I can’t be happier with the service.

Although I probably purchased the cheapest car from their stock this did not make any difference to the service received. Jack Castle kept me informed through the whole process and ensured that the car was excellently prepared and detailed plus any work required to the vehicle was completed prior to the pick up.

I’ll definitely return to Jack and VVS if I ever have the fortune to be able to afford some of their more exotic stock!

30 September 2023
Unprompted review
Rated 5 out of 5 stars

Jack (E) made our experience very…

Jack (E) made our experience very positive.
VVS were very accommodating in terms of picking us up from the train station, they were also very patient during our ordeal of transferring the money!
The 'detail' was indeed very detailed, even so far as to have the VVS logo shading on the carpets
We've had the car for three days and are so far very happy
Would recommend VVS and Jack
Thank you for a great experience

13 October 2023
Unprompted review
Rated 5 out of 5 stars

Macan Turbo

We recently purchased a Macan Turbo from VVS and Jack Easton was our contact. From the outset, Jack was very professional in dealing with our purchase and made the experience very special. The car was in fantastic condition and we fell in love with it at first sight. We agreed to buy it on the 1st viewing and the whole buying process was seamless. When we picked it up it was absolutely immaculate with the paintwork looking as new. We thoroughly recommend Jack and the team at VVS and would be happy to buy from them again. Thank you.

29 July 2023
Unprompted review
Rated 2 out of 5 stars

Hidden damages and temporary fixes from VVS. Disappointed buyer.

I bought a Porsche 911 4S from VVS last year and was extremely disappointed to find that they had made temporary fixes to the fuel and brake lines (using tape) among other core issues hidden within the car.

I was assured everything had been serviced and the car was in great condition. In January this year, I had GBP7000 in repairs needed in order to make sure the car was safe to drive on the roads. I have contacted VVS multiple times via telephone and email and after being told I will be contacted, I get continuously ignored.

They have been untrustworthy and offered zero post-purchase support. I have now escalated this with the CPA as this is the only solution left at my disposal.

Beware purchasing from VVS and be sure to do a post purchase check up of your vehicle.

27 February 2023
Unprompted review
VVS UK LTD logo

Reply from VVS UK LTD

Hello Scott,

I'm extremely sorry your experiencing issues but i can assure you we don't repair fuel and brake lines with tape. If you look through our reviews we pride ourselves on customer service. I've searched emails and asked the sales team none of which seem to have spoken to yourself, so I’m not sure when you made contact or who with. It seems you bought the car over 18 months ago so a lot of time has passed please give the office a call to discuss the matter.

Date of experience - FEB 2022

Kind regards

Daniel

Rated 5 out of 5 stars

Great

Great. Whats more to say, perfectly and honestly represented, and ultimately a brilliantly presented car, more than happy with everything about the purchase and importantly, the after purchase experience. Jack works incredibly hard to make it all happen, and it does. Wouldn't hesitate to recommend and hope in the not too distant future I'll be back

15 August 2023
Unprompted review
Rated 5 out of 5 stars

I just purchased a car from VVS

I just purchased a car from VVS. Jack Castle was helpful and courteous throughout. Everyone there was friendly and made you feel welcome. Nice browsing through such a display of supercars, even though I couldn’t afford most of the high-end exotica. I would highly recommend VVS and don’t be put off by the posh environment! They are knowledgeable and respectful, regardless of your budget.

1 August 2023
Unprompted review
Rated 5 out of 5 stars

Super firm selling super cars

The whole experience, from answering Jack’s advert for my AMG GTC, was an absolute dream. He picked me up from the station, walked me the showroom and I was astonished at the amazing selection of super cars. The workshop was cleaner than my kitchen!

The service was second to none and I will certainly be dealing with VVS in the future.

14 July 2023
Unprompted review
Rated 5 out of 5 stars

Jack Castle at VVS

I had the pleasure of working with Jack Castle at VVS who helped me purchase my car. Jacks customer service was unparalleled - paying attention to every detail and were available at any given time, after working hours even on a sunday, he went above and beyond to make sure I had the best possible experience and did his best to achieve my not so easy requirements and ended up meeting them all. I would highly recommend VVS and their team to anyone looking for an exceptional experience and amazing cars! I will definitely be buy my next car at VVS

7 July 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant

Fantastic experience buying a car from Jack Easton. Friendly, easy to deal with, proffesional and all when I was buying one of the "cheapest" cars in the showroom. Car was prepared to the highest standard and drives beautifully. Thanks again Jack.

1 July 2023
Unprompted review
Rated 5 out of 5 stars

Great service from VVS-UK.

Responded to an Ad by VVS and was put through to Jack. He’s the man - from the first call to the delivery of the car his responsiveness, knowledge and attention to detail was excellent.
Great range of cars at VVS and well worth a visit.

28 April 2023
Unprompted review
Rated 5 out of 5 stars

Sold my Lamborghini Superleggera to…

Sold my Lamborghini Superleggera to VVS. Jack was my point of contact and was extremely responsive and helpful. They gave me a fair price. I would definitely use them to sell or buy a car. Thank you for a stress free process.

20 June 2023
Unprompted review
Rated 5 out of 5 stars

Can’t highly recommend Jack Easton…

Can’t highly recommend Jack Easton enough, we purchased a Ferrari 430 from VVS. Jack from start to finish he has been great to deal with and kept us updated throughout, looking forward to doing some more business together in the future.

Thanks
Sam

22 June 2023
Unprompted review
Rated 5 out of 5 stars

A professional and easy experience…

A professional and easy experience throughout. Jack Easton and the rest of the VVS team LOVE their cars and are passionate about what they do. They know that as a potential super car buyer that you feel the same. I've never spent this much money on a car before so I was naturally a little nervous. However, after the experience I have had with VVS, quite frankly, I'll probably be buying my next car from VVS as well. Thank you all.
Dan

1 June 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant Abarth purchase…

Great honest service and communications from start to finish. Even though I was only buying something from the bottom end of their stock I felt they treated me as if I was buying something much more expensive!

25 April 2023
Unprompted review
Rated 5 out of 5 stars

Genuine/Trusted/Transparent

The whole team at vvs are a great bunch of lads. I purchased my 488 GTB from them nothing was too much. All of my questions were answered made to feel at home the description of the vehicle was accurate and most importantly the team are very honest. Shall definitely be returning in the near future for another car. A big thanks to Jack Easton, Jack Castle , and Dan. Kind regards Jag.

22 April 2023
Unprompted review

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