Vuvoro Reviews 

Well, the items delivered were nothing like what was advertised, such poor quality and cheap. One was broken.
Trying to get Vuvoro to issue a refund is impossible, they are not a reputable business to deal with. I’ll get my bank to sort the refund as they won’t do the decent thing.

I gave this company only 1 star as it is not possible to give lower. My wife ordered two robin ornaments made from recyled cutlery at a cost of £20.11 each. This was with an alleged discount of 60%. What we got was nothing like the images or description on the website. We checked amazon we found the items we had recieved for sale at £6.99. The website advertises hassle free returns, what a joke.
I contacted them to return their reply "If you would like to return the order for a full refund, please note that our return address is located in China. Would you be able to return the order to our return address in China?

Alternatively, we can offer you a 30% partial refund of £12 GBP as a goodwill gesture, and you can keep the items."

I refused and demended a full refund. Their next reply.

"Thank you for getting back to us.

We sincerely apologise for the disappointment and frustration caused. We understand your concerns regarding the product and our returns process.

We would be grateful if you could let us know whether you would like to accept our offer of a 70% partial refund (£28), with no need to return the items, or proceed with a return for a full refund.

Alternatively, if you prefer a full refund, you may return the item to our address below. Please note that we are unable to provide a prepaid return label.

Return Address:

Name: Beishani
Tel: +86 65670770
Room 2406, Block D, Zhidi Plaza
No. 288, Huaining Road
Shushan District, Hefei
Anhui, China 230071

Please keep the return postage receipt and tracking number and share them with us once the parcel has been dispatched. We will arrange your refund after the returned item has been received and checked.

We look forward to hearing from you and hope to resolve this matter as soon as possible."

Again I refused and escalated through Pay Pal. Again we have to return to China at our own expense which will cost between £12 and £15. We would most probably have been better accepting their last offer.

Do not under any circumstances use this firm. Even the website page has review stars similar to trustpilots with a five star rating and claim 50 reviews again we believe it is false. There is no link to trustpilot.

I ordered a robin statue. When it arrived it was very cheaply made and differently constructed to the photo on the ad. I asked to return and was told Ihad to send back to China!

Do not trust this firm.

SCAM WARNING!!
Have just used Vuvoro for the first and last time to purchase 4 small metal Robins.
What I received from Vuvoro looked more like Crows and certainly nothing like a Robin.
The items are also very poorly made and just look horrible nasty and very very cheap!!

I did complain immediately but Vuvoro told me that I would have to send the items back at my expense even though they had sent me the wrong items!
After many emails back and forth they offered me a 70%!refund and told me I can keep the items they had sent me!
The whole experience is and was a complete scam from start to finish!!
Please do not use this company as they are based somewhere in China that I have ever heard of.
I didn’t think this type of thing still goes on but obviously I was completely wrong!!

With regards keeping these item’s,well as soon as my refund has been received these so called Robins will be going straight to Birdie Heaven!! Or in my case
The Robin Rubbish Bin!!

Please do not ignore my Warning!!