Vusevapor Reviews 

446
•
TrustScore 1 out of 5

1.1

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Review summary

Created with AI, based on recent reviews

Evaluating 37 reviews, most reviewers were let down by their experience overall. Consumers consistently report that the electronic devices and replacement pods frequently leak fluid, taste burnt, and stop working prematurely. People also state that the items are expensive and offer poor value for money, making frequent defects frustrating for users trying to quit smoking. Some reviewers were not happy with customer service, noting that support representatives were unhelpful when trying to resolve hardware defects. Furthermore, long-term buyers mentioned that overall manufacturing quality has declined significantly compared to older versions, leaving many customers feeling disappointed and determined to switch to alternative brands.

What people talk about most

Product

Clients share negative opinions on product, reporting that many pods frequently leak, turn dark brown, or... See more

Quality

Customers expressed deep dissatisfaction with product quality, reporting widespread issues such as defective... See more

Price

Reviewers highlight negative aspects of price, expressing widespread frustration that the products are an... See more

Customer service

People report negative experiences with customer service, expressing deep frustration over unhelpful... See more

Reviews shaping this summary

Rated 1 out of 5 stars

One out of every three will leak and shoot nicotine into your mouth or down your throat. One out of every five will stop working halfway through while the nicotine inside turns black before it stops w... See more

Rated 1 out of 5 stars

Just switched to Vuse (because of myblu discontinuance) within the past 3 weeks and VERY DISAPPOINTED! I chose this brand because of the sales pitch that the pod prices were higher but the pods l... See more

Rated 1 out of 5 stars

Been a long time Vuse customer, started buying from them back when they were called Vype in the Uk and they used to be incredible- great flavours, consistent experience and value for money. The trou... See more

Rated 1 out of 5 stars

I’m so fed up with Vuse Alto, I contacted them a few weeks ago about leaking/ bubbling pods,they sent me coupons for BOGO unfortunately, same issues and a few pods would just stop working. I thought i... See more


Company details

  1. Vaporizer Store
  2. also in
  3. Electronic Cigarette Store
  4. Tobacco Shop

Information provided by various external sources

Shop Vuse Vapor for the best vape pens, e-liquid, kits, cartridges, tanks, flavors and more. Find high quality vaping devices based on nicotine level, vape pen style etc. Reimagine Vapor.


Contact info

1.1

Bad

TrustScore 1 out of 5

446 reviews

5-star
4-star
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1-star

No history of asking for reviews

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1.1

All reviews

(446)

38 reviews in the last 12 months

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Rated 1 out of 5 stars

VuseGo are the worst e-Cigs

VuseGo are the worst e-Cigs, they say that they have up to 500 puffs or 40 cigarettes a day but this isn't true as they run out 3 hours after purchase even when you don't use it that much, I bought 2 yesterday and BOTH have ran out already. DO NOT WASTE YOUR MONEY and instead by more substantial products like Lost Mary

20 July 2023
Unprompted review
Rated 1 out of 5 stars

I'm extremely disappointed in this…

I'm extremely disappointed in this product. At first I thought it was great but shortly realized the refills overheat, giving the pods a different taste. I also had to replace the pens or whatever you call them because the quickly stop charging. I've already bought like 8 or 10 of them because I like them and at first they worked for me but now I'm starting to realize, what's my next move. ??? I feel this is a cheap ass product and I'm extremely dissatisfied.

14 July 2023
Unprompted review
Rated 1 out of 5 stars

Disappointed

Bought a disposal vape that claimed to have 500+ puffs but clearly this is not the case!! I had previously bought a vape from VUSE as well and the same thing happened, so after 2 x experiences, I am not convinced these actually do what they say on the packet which is a shame. To claim so many puffs and not deliver is disappointing.

13 July 2023
Unprompted review
Rated 1 out of 5 stars

Vapes won't recharge after about two…

Vapes won't recharge after about two weeks. Pods randomly leak. Ironically, once the prices for the pods and vapes increased considerably, the quality of both just dropped. After three years of using Vuse products, now the contacts on the vapes get rusted and won't charge.

13 July 2023
Unprompted review
Rated 5 out of 5 stars

Bravo Vuse

An unexpectedly excellent service from Alessio. His helpfulness, court eousness and patience was way above the³ call of duty.

5 July 2023
Unprompted review
Rated 2 out of 5 stars

In general OK, but...

In general OK, but... the repeat volume orders are ALWAYS out of stock. It seems to be a scam to get you interested, then never available so you must pay the higher price

30 June 2023
Unprompted review
Rated 1 out of 5 stars

Only lasted for a day

Only lasted for a day! And I don’t even vape much! I have had many vapes in the past which last me nearly a week! This is an awful product and waste of money! Absolutely disgraceful! Avoid wasting your money and these vapes 😞

28 June 2023
Unprompted review
Rated 1 out of 5 stars

Worst vape experience ever

Worst vape experience ever. The only consistent thing you get with alto is pods leaking and prices going up. The issues only get worse and worse over the years.

17 June 2023
Unprompted review
Rated 1 out of 5 stars

The customer service is an embarassment for the company

I purchased 10 packs with same day delivery and was sent the wrong flavour.
I sent an email and a lady from the customer service was rude and unprofessional.
At first she asked me for evidence to back up my claim (she could have checked that I have been a long term gold subscriber and client and never once issued a complaint) and then saying that before shipping the correct flavour she would need to have the wrong items back to the warehouse (making me feel as if I was trying to mug them off, not once but twice).
I would advice that if you make a mistake you should go above and beyond to redeem yourself. Treating customers who pay for your services like this is vey bad for your business.

9 June 2023
Unprompted review
Rated 1 out of 5 stars

Vuse Go, false advertising IMO

I've had 4 of these Vuse Go disposables that claim to be up to 500 puffs. I'd like to think that "up to 500 puffs" would get me close to 500, at least 400 but what a joke, I don't think it's even above 250. Runs out way too quickly. Won't be buying these again.

4 June 2023
Unprompted review
Rated 1 out of 5 stars

Goodbye to VUSE & RJ Reynolds

Been a Vuse customer for almost 2 years. Shipping has been a nightmare (30 days +), quality has declined horribly (every couple 2 packs have at least 1 pod that does not vape or leaks) and the subscription service has been an on again/off again fiasco since it started. The topper has been availability and the enormous price increase. Goodbye VUSE and RJ Reynolds, forevermore.

3 April 2023
Unprompted review

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