Vuori Reviews 

Worn my pants twice, stitching all ripped.
Won’t give me a refund, shocking

Customer service was terrible. I reached out to let them know that a new color of the same jogger style of which I owned multiple pairs, ran very large in the same size which I discovered when I received it as a gift. Over the course of an entire afternoon, they sent me 4 different emails requesting photos of this and that and various bits of information and ultimately did not help me. Awful. They have zero stars.

Given Ponto Performance 1/2 zip hoodie for my birthday an within two weeks, there was piling/bobbling of the material. Complained with photos to customer service via their website but have not had a response weeks later. Don't bother buying this overpriced tat as it can't withstand normal wear and tear.

I have ordered numerous items from the UK and have always received these items within a week. While the items are pricey, I love the quality and look of almost every product purchased.

I used to be a Vuori customer, but not anymore, as one of the trousers I had, just started deteriorating after only a few months. Reached out to customer service and, although they said how proud they are of their products, they could not offer a replacement, but instead a 20% off a new purchase. You can keep that, and I will stay away from your brand.

So good, the kore shorts . I wear them to the gym, class, coffee shop, and the material is soft enough to wear anywhere. Sizing was right and delivery was fasts

Bought navy and khaki.

Case # #26157547 Subject: Double payment to you for my order

Message to Vuori: I paid you via Venmo, and the charge did not go through. So I paid via paypal. I received a notification that you charged my paypal account. I saw a hold on the amount of $186.96 (date of April 7, 2026) on my VENMO account. I contacted Vuori, who informed me that since they were already paid, the Venmo pending would not go through. It actually DID go through and they paid you ANOTHER $186.96 for the same order. (Order ##26157547 shipped to a friend. I get a TON of stuff from you and I pay enough without paying you TWICE for the same order. I need a refund or Vuori credit for the $186.96 since you received payment from both Venmo and PayPal for my order. I need a manager to fix this as soon as possible since I have already spent HOURS trying to fix it when it happened with assurances that after a week-10 days the "pending" would be dropped. Instead it was sent to Vuori.

Venmo shows they PAID VUORI, and PAYPAL shows they PAID VUORI. You received DOUBLE PAYMENT for this order. Venmo DENIED my request for my money back for this order because they said THEY PAID YOU: Note from VENMO: This decision was made because our records show that this transaction was processed correctly.

Excelent clothes at an excellent price with great fit. I love this company

Palms still burning: Tried these on. Within thirty minutes of handling the fabric my palms were literally tingling and hot, still burning as I write this. That is a nervous system response to a chemical load on the cloth. Researched the product. Vuori’s DuraTerra ripstop is Teflon coated. Teflon is PTFE, a PFAS forever chemical that persists in soil, water, and human tissue for over a thousand years. A second antimicrobial finish sits on top of it. The hangtag hides all of this behind the words “organic cotton.” For the bigger picture, read Christopher Bryson’s The Fluoride Deception. Same industrial playbook, older chapter. Returning them. One star.

I mailed back and returned pair of pants one month ago. I found a new charge on my credit card and Vuori is claiming it is a refund. I am owed over 250 dollars for the fraudulent charge and my refund. Vuori has not responded to my request for help.

Amazing fabric; clothing is beyond comfortable. Significantly better than Lululemon

P.S. sent this review several days ago to Vuori customer service to give them the opportunity to respond but they did not. So here is my review:
I was excited to try a pair of the Halo Essential Wide Leg pant. I consulted their size chart and purchased the MEDIUM per their chart.
I DID NOT select the Expedited Shipping that cost an extra 15.00 but at checkout THE OPTION WAS SELECTED AUTOMATICALLY for me, so a pair of very lightweight sweatpants arrived within 3 days and cost me $147.00 CDN.
I reached out to VUORI's (automated) customer service at the time of purchase --no opportunity to speak with a person about the additional and unselected shipping charge-- and was assured by the BOT that someone would reach out and the money would be refunded. I completed the sale, but no-one ever reached out.
So, the package arrived quickly. I opened it and was alarmed by the overpowering chemical smell emanating from the pants, but I tried the pants on any way. The fabric is very soft but quite thin and unfortunately the pants were too big.
I returned the pants promptly. The return was painless, the refund came quickly, but the 15.00 additional charge that I did not select in the first place was never refunded and again nobody ever reached out to me.
So here we go:
2 STARS for quick (partial) refund
0 STARS for the chemical stench of the product
0 STARS for the lack of customer service

Check the labels!!! Quality Change - Don't take for granted anymore.
I am a long-time customer of Vuori, and I mean long before they became all the hype and they only had a couple colors and styles - Vuori was quality and comfort, and I did not care if they did not have more selections. They are very expensive and I was fine paying for it. I recently purchased a pair of pants and the fabric changed. I always trusted this brand never having the need to check the labels and what the fabrics are made of. But this recent change is a different fabric that feels horrible on the skin. The label showed a completely different fabric from Cambodia. I have all types of clothing from this company. Shorts, tanks, running shorts, joggers, all kinds of tops, one pieces and never had any problem. BUT!!!! That seems to have changed. The new stuff from Cambodia or any fabric that is a cheaper version - I will not purchase. I did not return my pants and considered it a lesson learned. Check labels, take nothing for granted. Bummer.....

I love the clothing, but oh my what a shocking customer experience.

I placed an order on the UK website. Unfortunately what the website fails to disclose is that they only ship from California. There’s no reference as to who pays import taxes and how long it might take for delivery.

To make the situation worse, I waited 6 weeks, constantly asking for updates but without reply. It has now emerged that my parcel is still sitting in the warehouse in California!

And the customer service response: “sometimes problems are out of our hands”.

This has been a great example of how a brand ruins its image and customer loyalty.

I’ve purchased a couple Vuori wears over time - joggers, a couple of shorts, and most recently a sweater and tee.

Couples points…
-Durability is excellent — holds up well after many washes with no visible wear
-Color selection is more interesting and varied than Lululemon
-Quality feels on par or better than Lululemon for the price
-Design aesthetic is clean and versatile

Overall, if you’re in the market for premium activewear, Vuori is good to consider. It’s become my go-to over Lululemon.

My Vuori joggers are very comfortable, no question, but after two years, the fabric really stretched out at the knees. Like weirdly as though I had knelt in them, wet! Which I did not. I generally washed and hung up the joggers; they might have been in the dryer a couple of times if my husband washed. Anyway for $100 price point, you should get more than 2 years wear, so I emailed customer service. They asked for pictures; I sent them. We’ll get back to you, they said. Haven’t heard a word even after a “hello?” reminder from me. Literally ghosted me. Crap customer service and based on my experience with the joggers — not worth the money if they only last a couple of years.

I’ve tried Vuori three different times now and returned everything. The cuts are horrendously inaccurate, the proportions feel made for people with the most minuscule crotches, and if you’re tall or built at all, it’s the most uncomfortable thing you’ll ever put on your body. I’m 6’5” and initially bought an XL shirt, which fits me perfectly with most other brands, and it barely passed my belly button. Next I bought the “meta athletic slim fit” pants and they were like leggings on me. Finally, I bought the classic fitted metas thinking they’d give extra room, and it was like wrapping my legs in a wrinkled silk sheet. The ratio of expensiveness to discomfort is ungodly and quite frankly a scam.
Every time I see Vuori on someone and briefly consider giving it another chance, I’m reminded that it only ever looks acceptable on stubby people with tiny legs, which appears to be their only target demographic. If you’re truly above 6’0” you could walk into a marshals with a $10 bill in hand and find better pants. This company sucks so badly.

I am beyond frustrated with Vuori’s quality and customer service. I ordered a short-sleeve T-shirt for my husband for Christmas (along with another item), and the shirt arrived with two small holes at the neckline. It looked like burn or acid damage.

I submitted a return/refund request over 5 weeks ago, including photos. Since then, I’ve received three meaningless responses and zero resolution. I even called customer service and was told they have “a small department and are getting to it.” That was two weeks ago.

This is unacceptable—especially for a brand charging $49 for a T-shirt. Vuori shipped a damaged product and then completely failed to fix the issue. Premium prices, bargain-basement customer service. I will not order again unless this is resolved immediately.

I overpriced & weirdly itchy!